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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.5 out of 5 by 81 reviewers.
Rated 4 out of 5 by Great little table I am using this as an end table between two recliners. This table is just adorable in my little living room at the beach. Most of the comments above are true. The robe is much darker, and the center core is some type of fiber-board...but for the price it is a wonderful little table. Do not be afraid to order one as you will LOVE it. This is my first purchase from Ballard..and it will not be the last. June 21, 2012
Rated 5 out of 5 by This product is unique and special I knew I wanted this side table for our new home. After I ordered it, it arrived in a few days. It was everything that was described. It is a focal point in our livingroom and have many compliments on it. I love showing it off. June 3, 2012
Rated 3 out of 5 by Recommend with reservations Our media room is decorated in a nautical theme, and this unique item is perfect for that look. Unfortunately the removable top warped within a few weeks of purchase and now no longer sits flat and secure on the base. Since it now rocks back and forth, this piece is not really useable as a table any more. June 3, 2012
Rated 5 out of 5 by Really unusual, heavy duty tables, with lots of storage. Love them. I've been buying from Ballard Designs for years. They provide, quick, reliable service. The products are high quality. May 27, 2012
Rated 4 out of 5 by this product has a unique presentation I love it,it's a nice decorator accent piece. I have a room full of new furniture and everyone goes right to the spool table and wants to know where I got it. May 11, 2012
Rated 5 out of 5 by Loved it! I have a sun room in my house that I have decorated like the beach. This was the perfect addition. I did paint the wooden parts white to match other furniture in the room. It's unique and I get lots of comments about it. Add to that a GREAT price and, it was a perfect purchase! April 25, 2012
Rated 4 out of 5 by Adorable table Table is very cute and good wood quality. My only complaint is that I wish the cardboard filler info that the body is made of would be completely covered by the rope all the way up to the top. Not very noticeable at all though and it is very unique and very cute. Overall completely satisfied with the item. April 16, 2012
Rated 5 out of 5 by Spool Side Table This a great table. I thought the top opened with a hinge, but the whole top pops off. This is fine, just different than I expected. Happy with the purchase, previous reviews were true (darker rope and less rope near top of spool) and helped me have a better expectation of the product. March 25, 2012
Rated 4 out of 5 by unique Really happy with this table, except for 1 thing. The way the rope is wrapped around the cardboard the very top there is probably an inch where the cardboard base shows. There's not enough space for the large piece of rope to go around one more time...It's almost like the cardboard base needs to be an inch taller. March 25, 2012
Rated 1 out of 5 by Rope leaves a Large Gap at the Top The pictures of this item are misleading. If we could get the spool side table to look as it does in the pictures, we'd be thrilled. First of all, as many reviewers have mentioned, the rope is not white, but a much darker tan. So, you aren't going to get that contrast you see in the photos. The cyclinder of the table is some kind of quasi-cardboard, particle-board like material. It's nothing like the base or the top. It is a markedly different color than the top and bottom of the table. But it seems to have enough structural integrity to not fall apart. But here's the worst part - the rope does not go all the way to the bottom of the top of the table - there is at least a 1" gap around at least half of the table. So, when you're sitting in the room admiring this piece, you see the rope going all the way around the table, and then at the top, there is a gap where there is a much lighter 'wood' (remember, it's a step above cardboard). Given the weight of the piece, we're now faced with paying through the nose to ship it back or trying to find a way to modify the table so that the rope goes all the way to the top. Maybe spacers, maybe tacks, who knows? This table is a HUGE disappointment. Save your $200. March 23, 2012
Rated 2 out of 5 by Love the Idea- not the quality This made the ideal side table for my Grandson's nautical nursery, however, the rope is not wrapped high enough to the top so there is a huge chunk of cardboard that is visible when you look at it. Thinking it was a defect I had another one shipped to me with the same issue. Looking at the table it is really bothersome, however, I have decided to live with it. For the price, and this defect, I would not recommend this item. March 20, 2012
Rated 4 out of 5 by An adorable side table. A great table and conversation piece. The varnish used to paint the table did give off an odor, but it disappeared after a few days. March 11, 2012
Rated 5 out of 5 by Very unique I have had this table for about a year now - purchased it for my 5 year olds nautical themed room - it actually works with the theme quite well. The top comes off so he can store all his toys. He's put it through quite a bit and it has held up beautifully. The vintage worn look works well because even if there were a few scratches it would just add to the appeal (though to be honest, I don't think it has gotten scratched up). You will not be dissapointed with this. It is a piece that I get a ton of compliments on and looks even better in person - love Ballard Designs and all their unique, high quality pieces! March 10, 2012
Rated 5 out of 5 by LOVE IT I've been looking for something Nautical for our Beach House and this item is exactly what I've been looking for. I only ordered one because I wanted to make sure it was made well before I spent the money on a second one. I'll be ordering my second one today! March 5, 2012
Rated 5 out of 5 by This is perfect !!! We gave it to our son to use as a side table in his beach house and everyone loves it! January 18, 2012
Rated 5 out of 5 by Great side table Excellent side table, very attractive. The quality of the rope and wood is superb. To buy the rope alone would cost more than the table at full price. The inner circle is of a flexible material, but in order to make the round design you would need something bendable. So its not that its cheap cardboard as other reviews suggest. January 16, 2012
Rated 4 out of 5 by Great table - received so many compliments Perfect size - not too clunky. Storage is a plus! Nice and sturdy. Plan to put a glass top over to protect and stop things from accidentally going down the center whole. the only reason I didn't rate this as excellent is I feel the rope could be wound a bit tighter and closer to the top lid. Otherwise a great find! January 5, 2012
Rated 5 out of 5 by Love it! I'm just waiting for a good sale so I can buy another matching one. I understand the other comments about the middle being "flimsy" - but I don't see it being a problem. The top and bottom are solid and I like the look of the whole table! There's nothing comparable to it! January 4, 2012
Rated 4 out of 5 by Happy with my choice A previous review who mention that the rope is much more brown than the picture reveals is absolutely correct. The rope is not off-white at all but a strong tan color. Knowing that, I expected this. I didn't have a problem with the thin veneer that forms the core of the stool as another reviewer pointed out; it does not impact the strength of the stool at all (my 2yo has taken to climbing on the stool when I am not looking). One thing I was slightly disappointed with is that I feel the rope could have coiled a bit higher onto the stool. If you rotate the stool, you get a much fuller appearance - so that is what I choose to do. Another tidbit, is there is a hole in the top of the stool (you can see it on the image), well it communicates to the inside, so if you are missing a small item that is where it may be located. January 2, 2012
Rated 4 out of 5 by I was not disappointed in the product. You always take great care in the packaging process to make sure the product arrives in good condition. I love the table, but did add a glass top to protect the wood. This is a very unique item that everyone notices and admires. My next addition will be the compass table! December 30, 2011
Rated 5 out of 5 by serves as great storage and unique appeal purchased a second table. perfect for our little lake house. looks and extra storage space work great for us December 1, 2011
Rated 5 out of 5 by Liked it so much, we bought a second one! This side table was the second one my wife and I have purchased from Ballard for our "nautical room" in the last few months. We did so because we liked the first one so much. The only problem (and we didn't have it with the first) is a lingering faint odor of old rope or cordage. This is not hard to understand since that is exactly what it is wrapped in for authenticity. We are hoping that it will fade out over time. It does match well with our oak furniture and lighthouse/coastal decor. November 30, 2011
Rated 5 out of 5 by Just the right fit! Unique! I was looking for a nautical theme for our lake home ...These were perfect ..... LOVE EM' November 21, 2011
Rated 5 out of 5 by Great table at a good price I love this table! Very well made, goes great in the room, and a topic of conversation! Excellent price. November 4, 2011
Rated 4 out of 5 by I store blankets in the table for winter. Very nice feature. I love the table. The only thing is the rope is a little loose and is not evenly wrapped at the top. Otherwise I love it. October 30, 2011
Rated 5 out of 5 by Love The Style This is a statement table that will get lots of comments. We purchased this for our lake house, and it's a great fit. I ended up drilling a hole in the side under the last coil of rope,and fed a lamp cord though the top hole and out the bottom one. So it's a great lamp table in that regard. (I was worried something would go missing down that hole in the top, and now it's covered with a lamp). I love the look! October 29, 2011
Rated 2 out of 5 by Nice looking table but arrived damaged I really liked this table but it arrived with a large tear and dent in the barrel of the table (not sure what it's made of, almost like a super heavy cardboard), near the top where the lid fits on. It is visible on the outside of the table. Considering the extensive weight, size and packing of the table I decided to keep it and not deal with shipping it back. The flawed side is up against the wall. For that reason I was very disappointed. I did write the company but have not received a response. September 11, 2011
Rated 4 out of 5 by Definate Conversation Piece I rec'd my spool table really fast. Two things that surprised me....the table is really substantial, heavy, larger than I was expecting (I didn't actually measure out the dimensions before I purchased) and, as one reviewer stated, the rope is much darker than in the picture. It's a grayish color. That is why I gave it 4 stars, instead of 5. The actual table is still lovely, but I would have liked it as pictured. It is a great side table and I am glad I purchased it! Everybody loves how I can find such unique pieces for my home and usually it's from BD. September 10, 2011
Rated 3 out of 5 by Cool Accent Table I must say this table arrived super fast! It is very heavy and generally looks like the photos. However, the rope is much darker; more brown than the off-white shown. Also, the bottom piece on my table was wobbly. With these considerations in mind, the table is very unusual and looks great in my son's nautical themed room. August 15, 2011
Rated 5 out of 5 by Perfect for my nautical decor This side table is just a perfect compliment to my beach house which has some beach and some nautical items. The storage inside is just an added bonus. I really love it! August 13, 2011
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Product:TS342-Spool Side Table

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