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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.5 out of 5 by 81 reviewers.
Rated 4 out of 5 by Quality Great wood detail and easy access to storage. Great nautical look. November 6, 2016
Rated 5 out of 5 by This table is the bomb!!! Must have!! Everything babout this table is great!! Great purchase at the price! November 6, 2016
Rated 5 out of 5 by Spool side table The spool side table is even nicer than the picture in the catalog. Quality product! September 16, 2016
Rated 3 out of 5 by Overall nice look I was disappointed by the flimsy cardboard the rope encircles. At the top, where the rope ends and the top fits on, is not sturdy particle board and slightly torn. The top covers it. I don't have a lot of weight on it and the look is nice, just wish it was better made. September 7, 2016
Rated 4 out of 5 by coastal! I love this little table! Its just the look I was after and is actually larger than I expected it would be. Very well packed also. I would have given it a 5 for quality but it is a little hard to get the lid to fit properly and needs time to air out the odor from the finish process. May 20, 2016
Rated 4 out of 5 by Very unique spool table. I LOVE this little table. I actually bought it as a scratch post for my Scottish Fold cat, Piper. (Don't laugh). It is much sturdier than the small ones you buy at the pet store. I put it next to my couch. Functional and cute! October 26, 2015
Rated 4 out of 5 by Great for my lake house I love this table, but be prepared for the jute smell. The rope smell in the shipping box was strong. It has aired out in my house but still puts off a little smell. The advantage of its decor outweighs the smell. the first table we received was damaged but Ballard took care of the replacement. September 4, 2015
Rated 5 out of 5 by What a great table! It's just as pictured. Great table! I've been looking at it for a while and finally ordered it. So happy that I did! Its nautical look is perfect in my beach basement living room, and the extra storage comes in handy for sheets and blankets needed for the sofa bed. August 20, 2015
Rated 4 out of 5 by This product is unique and beautiful. My only surprise (and tiny disappointment) with this product is the rope is much darker than appears in the picture. It's definitely a brown the picture it appears to be a much lighter, almost cream color, which I believe would make it more noticeable and was actually the color I was looking for. But, we kept the table and really like it. The top is removable and it does have a hole in the center like an actual spool would...I also didn't realize that when I ordered it. Not a horrible feature...just a surprise. Overall, still love the table. June 3, 2015
Rated 5 out of 5 by Well made and unique! We just received our table and it did not disappoint! One of my favorite things in my house! I do not have nautical decor like other reviewers and it looks great in my family room. February 9, 2015
Rated 5 out of 5 by Love the spool table. It fits in with my decor, and has the extra option of storage. Great fit. May 30, 2014
Rated 5 out of 5 by Perfect choice for my beach house. This table came on time and in great condition. Everyone who visits comments on how unique it is. I love it! May 7, 2014
Rated 5 out of 5 by Perfect! I absolutely love this table! It fits in with my nautical themed living room furniture beautifully. I am so glad I ordered it. And it arrived quickly, and was packaged well. Thanks!!!! January 22, 2014
Rated 4 out of 5 by Almost perfect! Very nice piece but I do wish it could hold more storage. January 13, 2014
Rated 5 out of 5 by Great experience with Ballard Designs! I absolutely love my spool side tables I ordered, I've had so many compliments on them. They are by far the best product I have ever ordered on line. I will not hesitate to tell my friends of my positive experience with Ballard Designs and the wonderful products you have! December 6, 2013
Rated 5 out of 5 by Quality Love this....high quality ....looks great! Would recommend . November 28, 2013
Rated 4 out of 5 by rope spool side table I have a coastal home so this table fit in nicely. I do think it was over priced for the type of piece it is, but it is unique so that's a big plus. November 22, 2013
Rated 5 out of 5 by Very sturdy and good looking Past reviews mentioned that the rope didn't fit exactly against the top, but mine was perfect. Table is sturdy and quite heavy and I recommend it highly. October 24, 2013
Rated 4 out of 5 by SPOOL SIDE TABLE I have not had a chance to see this spool table in the small cottage where I will be using it. It does seem to be just a bit flimsy as far as the construction. I do, however, really like the texture that the rope affords as well as the opportunity to use it for storage. Good for small spaces. August 4, 2013
Rated 5 out of 5 by Awesome Table, lots of storage! Loved this table, originally ordered two for me, and, then ordered three more for three of my college kids - 1 boy, 2 girls. Beautiful workmanship, tons of storage under the lid, goes well with any décor. I use mine in my sewing room for sewing & material supplies. One of my kids plans to use hers in her living room (nautical theme), one will use his in his bedroom master closet to store additional clothing and/or shoes and to sit on it, or use it as a sort of step ladder. One will use hers in her study area to store blankets/throws for visitors. July 8, 2013
Rated 5 out of 5 by Exactly what I was looking for!! I bought this table to use in my family room which has a nautical theme. I works perfectly!! After reading other reviews, I expected the rope to be darker. But it really isn't much darker than the picture. The top and bottom are solid wood and although the 'body' of the spool seems a thinner material, it is also very solid. (No, my kids don't get to climb on it like a construction grade spool). If your looking for something you can sit on, go to the boat docks for a spool. But if you want a beautiful piece that looks great in your house...order this! May 31, 2013
Rated 5 out of 5 by Great decorative item + storage We previously bought the spool side table for our lake house to be used in our grandchildren's room. We liked the fact the top removed for storage. Our daughter just redecorated her boys' room, and we sent another spool table to her. The boys love the look as well as storage space. April 10, 2013
Rated 4 out of 5 by This table is EVERYTHING I hoped for! Just as your catalog promised: this table balances nautical tones with a slightly dressy decorating effect; perfect for the seaside! February 21, 2013
Rated 5 out of 5 by Amazing product! Received my spool table today. The packing was excellent. I live in Alaska and it traveled far. Great shape on arrival. It far surpassed my expectations. Heavy duty and really great quality, not to mention SO... cute.!!! November 9, 2012
Rated 5 out of 5 by We love the nautical look and product's quality This spool side-table fits right in with our decor for a boating atmosphere. We love it. November 9, 2012
Rated 5 out of 5 by So Perfect! Love the table. I found no problems with the rope at the top as some reviews have suggested. If you are not down on the floor looking up there is no way to reveal the problem....I am not on the floor much nor are my guests. I do have a nifty bit to share...If you desire to protect the top, the cheap glass tops sold at discount stores will fit perfectly. The ones that cover the little wooden tables. The top is so cute, I didn't want anything to mar its surface. I had one and low and behold it fits! Yea. Again perfect table for the nautical great room! Just another home run for Ballard. September 20, 2012
Rated 5 out of 5 by Excellent addition to our family room! This nautical side table was just what we needed in our family room. It is casual and beachy! Everyone who comes over loves it. September 2, 2012
Rated 5 out of 5 by Unique Piece I love this unique accent furniture. It works very well in my living room and I have received several compliments on this piece. September 2, 2012
Rated 5 out of 5 by Bonus feature When this great side table was delivered, my family room was under construction, so I sat it in the kitchen. We used it as an extra seat until my son discovered that the hole in the top was large enough for a can to fit through. It became our glass recycling bin and has never moved into the family room! Just line the inside with a plastic trash bag and you are set. July 14, 2012
Rated 4 out of 5 by Love them I bit pricey but they look great!!! Really finishes off the room July 1, 2012
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Product:TS342-Spool Side Table

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