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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.9 out of 5 by 78 reviewers.
Rated 5 out of 5 by Very high quality! These are beautiful. Don't know how I survived without them for so long. July 12, 2013
Rated 5 out of 5 by Great price for a great product! I love the beverage tags & used them within the first week of receiving them. Perfect for family gatherings! July 5, 2013
Rated 5 out of 5 by Classy & functional Great reusable tags with eye catching simplicity & class. Wonderful addition to beverage bar. Nice price--bought several sets--great housewarming gift, grab bag gift at the holidays, adult stocking stuffer. Quality is wonderful. Guests comment all the time about how cute they are. Saves labeling at each gathering. June 30, 2013
Rated 5 out of 5 by Perfect.... for hostess gifts! I purchased several sets. Thanks, Ballard! June 30, 2013
Rated 5 out of 5 by Beverage Tags I am very pleased with the beverage tags, it would be nice if I had one that said decaf. I use these for catering, and they give that extra touch. June 27, 2013
Rated 5 out of 5 by Fun to Use These tags are easy and fun to use! They compliment the beverage pitchers also! It is certainy nice they are reuseable and are easily read. June 24, 2013
Rated 5 out of 5 by Great useful, practical and unique hostess gift! These beverage tags are great! Not only are they practical and useful, they are smart looking and will fit into any décor or holiday setting. I have ordered sets for my daughter and daughter-in-laws for Christmas. Also, the price is right! Overall purchase = 10! June 21, 2013
Rated 5 out of 5 by Useful and cute! My friends loved my drink tags so much, I am now giving them as presents for their birthdays. They are thrilled! These tags are very useful during guest situations, and they look pretty as well. June 19, 2013
Rated 5 out of 5 by Beautiful!!! These tags are so beautiful, especially tied to a glass pitcher. They really add that nice extra touch to your bar. Truly a "must-have". June 17, 2013
Rated 5 out of 5 by Beautifully Practical I love these because they look great and eliminate confusion for guests. I bought them along with the holiday tags and a pitcher for a bridal shower and many people asked where I found them. Finds like this is why I love this site. June 7, 2013
Rated 5 out of 5 by So cute! I used these tags for the first time this weekend at a baby shower. They are well-made and added a nice touch to the decor. The twine was more than long enough for my large beverage dispenser. June 3, 2013
Rated 5 out of 5 by Great touch! I LOVE LOVE LOVE these. Got them with the holiday tags (which were on sale - SCORE). Have used them twice now and gotten compliments each time. Everyone loves them. The string is very long and could fit on about any pitcher. I have some standard round pitchers and can wrap the jute around twice and tie with a cute little bow. I used the "unsweet" tag for my in-laws when they were in town last and kept the tag in on the pitcher in the fridge so they'd know which one was sweet/unsweet. Tag held up great! Love this product. June 1, 2013
Rated 5 out of 5 by Very cute This would make a great gift (housewarming or hostess). Anyone that entertains would certainly appreciate these. What a great idea! June 1, 2013
Rated 5 out of 5 by very pretty yet laid back these are quite nice and add a little polished country flair to the pitcher of drinks for a party. They are much bigger than I thought they would be and look great on the big glass jar drink jugs I bought from Ballard. Wish they had a slate reverse side so I could change the lettering but otherwise, love them. May 31, 2013
Rated 5 out of 5 by love the quality of them I would order these for gifts for friends, great for anyone that entertains. May 29, 2013
Rated 4 out of 5 by Great for parties! These tags are perfect for parties. Guests don't have to constantly ask what drink is in each pitcher. The jute bag that the tags come in are ideal for everyday storage. The tags may be a little long for smaller pitchers, but this is easily overlooked because of the quality of the wood and the adjustable twine hangers. Definitely recommended! May 23, 2013
Rated 5 out of 5 by What a great idea!! I used these tags recently at a large family gathering - everyone LOVED them!! They will definitely be a part of any bridal shower gift I have in the future!! May 22, 2013
Rated 5 out of 5 by Great Tags! I've already used my tags and absolutely love them. The strings are long enough to tie around the pitcher itself or just the handle- whichever you prefer. The different labels run the gamut so you're covered on most beverage choices. This is a great gift idea, also. May 19, 2013
Rated 5 out of 5 by So cute and charming These drink tags add the perfect touch to a casual get-together. I was worried they would be tiny or poorly printed. They are good size tags with nice print and the burlap ties are long enough to tie around the top of a large drink dispenser or in a bow on the handle of a smaller pitcher. So cute and charming. May 16, 2013
Rated 5 out of 5 by Lovely - hostess gift! I love hosting and felt these were a wonderful addition to my collection. I also purchased additional ones to serve as on-hand hostess gifts for close friends. They were a nice size, quality and excellent price. I also purchased the holiday themed ones. They add such a nice touch to my events. April 22, 2013
Rated 5 out of 5 by another way to make my summer parties a little special Ive never been dissapointed with any purchase...I look forward to your catalog each time it comes...having to reread it several times to see all that you offer..I also love the way you design your rooms giving me more ideas to use in my own home..bravo! February 27, 2013
Rated 5 out of 5 by Best buy in a long time These beverage tags are awesome for family gatherings or parties. No more guessing which pitcher has the sweet tea. Highly recommend for yourself and as hostess gifts. February 22, 2013
Rated 5 out of 5 by Love them!!!!!! I love to decorate so I immediately fell in love with these (I even bought the holiday ones too). They are very nice quality and add a nice touch. I’m sure I’ll be using them a lot this summer! February 11, 2013
Rated 5 out of 5 by What a great idea! I am using these for my son's wedding. They are going to be perfect. February 3, 2013
Rated 5 out of 5 by Perfect Addition! I entertain our large extended family often. These tags are a wonderful way to let guests know what is in each jug. I love them! Thank you, Ballard Designs! February 3, 2013
Rated 5 out of 5 by Love Love! The tags are perfect. I have really enjoyed using them. I have gotten compliments ever time I use them. Such an easy way to add that little extra detail! January 11, 2013
Rated 5 out of 5 by Perfect hostess gift I bought one set for myself and another two sets to give as hostess gifts during the holidays. They are really cute and I can't wait to use them! November 8, 2012
Rated 5 out of 5 by Perfect for my Parties! Fabulous! I love them. I have already used them multiple times and all my friends want them too! October 17, 2012
Rated 5 out of 5 by Adorable tags These tags are so cute; love them and purchased several sets as gifts. Will be purchasing the holiday ones as well! October 4, 2012
Rated 5 out of 5 by terrific! used them at a recent party - several asked where did you get them! Terrific! Used them at as soon as they arrived. Comments from males & females. Really different. Where did you get them! comment: you always have something different & utterly charming. September 5, 2012
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Product:BT244-Beverage Tags - Set of 6

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