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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Beverage Tags - Set of 6 4.9 5 62 62
Great product, reasonably priced. Great practical hostess product! I bought one for me and one for my daughter...she thinks the tags are equally helpful when serving a crowd! September 20, 2013
It just says Southern hospitality at it's best!!! I love entertaining outdoors in the warm months of the year. I have friends over for good food, beverages and of course, conversations. I usually make my tags for the beverages but these will last from one gathering to another. I just have to pull them out and I am ready to go. One less thing to do before everyone arrives. January 19, 2014
This product was represented accurately These beverage tags were perfect for my Christmas extravaganza. I also am an event planner and they will come in handy at the workplace. Eliminating the need for everyone to ask whether it is sweet or unsweet tea. January 16, 2014
Great gift idea to anyone who has parties or family get-togethers! Gave these as a Christmas gift to my sister-in-law. Matched it with the 3 small glass pitchers..great price too! January 16, 2014
Great for parties I order two sets of the Beverage Tags - gave one to my daughter-in-law and one to her mother as Christmas gifts. Big hit! They came in a neat package and everyone enjoyed reading each tag! Thank you Ballard's. January 9, 2014
Beverage Tags I bought 3 sets of Beverage Tags ,hoping to use 2 as hostess gifts. I love the idea, because my guests are always asking which tea is sweet or which is unsweetened , but I was somewhat disappointed in the fact that the actual product is much more rustic looking than the photo. Great for an outdoor event like a barbeque, but not elegant enough to use on a dinner party buffet. November 17, 2013
Well made These labels arrived quickly and look like the photo. A little different then paper labels, professional looking as well. I will replace the strings as needed. November 1, 2013
Love these Beverage Tags! Absolutely love these tags! They are the perfect size for my glass pitchers! Love the rustic/garden look it gives to the table! Cannot wait to use these for my upcoming parties! October 31, 2013
Perfect gift Comes just a pictured. Perfect gift for anyone who likes to entertain...especially in the south! September 14, 2013
The beverage tags make the perfect addition to any party! These stylish beverage tags will elevate your party to the next level! It's a nice detail that will impress your guests! August 29, 2013
Adorable and affordable! I ordered these beverage tags for our engagement party and they were a huge hit! By the end of the night, I was wearing the "sweet" tag while my fiance was wearing the "unsweet." They're perfectly rustic and a great addition to any party. I've already used them numerous times since then, too, and everyone comments on how cute they are. Love! August 19, 2013
Tags Purchased as a gift for a friend who is having a large relaxed gathering. Pretty perfect! August 22, 2013
So excited to get to use these! I bought two sets of these. One for me and one for a gift. I have parties quite often and it is going to be so nice to have these and not have to use paper ones! Great idea and wonderful price! August 18, 2013
Cute and Inexpensive Love these beverage tags. I actually bought two sets to use at my wedding, but hopefully, will be doing a lot more entertaining to be able to use them at home as well. I can't wait to buy the holiday sets, too. August 14, 2013
Hostess with the mostest Neat addition to my entertaining repertoire. Used them at a recent family reunion--much better than using a Post-it note! August 16, 2013
Perfect Look These are so perfect for that special luncheon outdoors. The beverages look twice as lovely with these dangling from the pitcher. Love them for myself, and even bought another set for a dear friend. Serving the Best.... August 9, 2013
Nicely made. I like the tags a lot and got good comments on them when I used them for a party recently. July 12, 2013
Very high quality! These are beautiful. Don't know how I survived without them for so long. July 12, 2013
Classy & functional Great reusable tags with eye catching simplicity & class. Wonderful addition to beverage bar. Nice price--bought several sets--great housewarming gift, grab bag gift at the holidays, adult stocking stuffer. Quality is wonderful. Guests comment all the time about how cute they are. Saves labeling at each gathering. June 30, 2013
Great price for a great product! I love the beverage tags & used them within the first week of receiving them. Perfect for family gatherings! July 5, 2013
Beverage Tags I am very pleased with the beverage tags, it would be nice if I had one that said decaf. I use these for catering, and they give that extra touch. June 27, 2013
Great useful, practical and unique hostess gift! These beverage tags are great! Not only are they practical and useful, they are smart looking and will fit into any décor or holiday setting. I have ordered sets for my daughter and daughter-in-laws for Christmas. Also, the price is right! Overall purchase = 10! June 21, 2013
Perfect.... for hostess gifts! I purchased several sets. Thanks, Ballard! June 30, 2013
Great touch! I LOVE LOVE LOVE these. Got them with the holiday tags (which were on sale - SCORE). Have used them twice now and gotten compliments each time. Everyone loves them. The string is very long and could fit on about any pitcher. I have some standard round pitchers and can wrap the jute around twice and tie with a cute little bow. I used the "unsweet" tag for my in-laws when they were in town last and kept the tag in on the pitcher in the fridge so they'd know which one was sweet/unsweet. Tag held up great! Love this product. June 1, 2013
Fun to Use These tags are easy and fun to use! They compliment the beverage pitchers also! It is certainy nice they are reuseable and are easily read. June 24, 2013
Useful and cute! My friends loved my drink tags so much, I am now giving them as presents for their birthdays. They are thrilled! These tags are very useful during guest situations, and they look pretty as well. June 19, 2013
Beautiful!!! These tags are so beautiful, especially tied to a glass pitcher. They really add that nice extra touch to your bar. Truly a "must-have". June 17, 2013
Beautifully Practical I love these because they look great and eliminate confusion for guests. I bought them along with the holiday tags and a pitcher for a bridal shower and many people asked where I found them. Finds like this is why I love this site. June 7, 2013
very pretty yet laid back these are quite nice and add a little polished country flair to the pitcher of drinks for a party. They are much bigger than I thought they would be and look great on the big glass jar drink jugs I bought from Ballard. Wish they had a slate reverse side so I could change the lettering but otherwise, love them. May 31, 2013
Great for parties! These tags are perfect for parties. Guests don't have to constantly ask what drink is in each pitcher. The jute bag that the tags come in are ideal for everyday storage. The tags may be a little long for smaller pitchers, but this is easily overlooked because of the quality of the wood and the adjustable twine hangers. Definitely recommended! May 23, 2013
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