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Sonoma Tower

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Sonoma Tower is rated 4.8 out of 5 by 49.
Rated 5 out of 5 by from Great bookcase - well made Very happy with this purchase - the towers are well made and very easy to put together. I would say the hardest part was peeling the B (for bottom) stickers off every shelf. The tower seemed to lean a little after we put it up but the nice part is it is pretty adjustable and fix that problem fairly easily.
Date published: 2013-06-28
Rated 5 out of 5 by from Sleek and Functional Extremely happy with the Sonoma Tower. It met all my expectations and was easy to put togher. The adustable shelves are convenient and the wood shelves are a very rich color. I would devinately recommend it.
Date published: 2013-01-03
Rated 5 out of 5 by from Perfect for my kitchen Needed a place for cookbooks in my cherry kitchen and this was perfect. Books on the top shelves, six packs and pet food (in nice baskets) on the bottom shelves. Very sturdy and exactly as described. It's heavy, so assemble it in place and put the bottom shelf on first-it fastens from underneath. Other than missing the allen wrench in the kit, everything was very well packed and delivered quickly. I am happy to tell friends where I bought it.
Date published: 2011-06-05
Rated 5 out of 5 by from Not your average put-together! Had been eyeing the Sonoma Tower for a while and decided to buy it when it went on sale online. The box arrived fairly damaged in several places but when I opened it the rest of the way, it was so well packed there wasn't any damage to the tower. Had my doubts about paying this much (even the sale price) for a put-together piece of furniture but I was surprised and totally pleased at the quality of all the parts ... especially those beautiful and substantial shelves. Instructions were great and easy and in no time the "Tower" was fully assembled. What a wonderful addition to my kitchen for pictures, baskets, candles and linens. The "Tower" would definitely be a great additional to almost any room. Don't hesitate to buy this!
Date published: 2014-09-25
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