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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.7 out of 5 by 9 reviewers.
Rated 5 out of 5 by Woods in the Woods Love, love, love this painting!!! Bought it based on the reviews of others and of course I loved the dot effect. It is big and requires a room with high ceilings. or a big wall space or both! I am overly satisfied. August 19, 2012
Rated 4 out of 5 by More Acidic Green than expected I love the image, the quality and the framing of the piece. The color is a bit more acidic green than I expected and I'm having a hard time getting past that. It is not as bright and cheerful of a piece as I had expected due to this and it therfore does not match the room I was planning to put it in. Make sure you look at the measurements, it's a very large piece. April 6, 2012
Rated 5 out of 5 by Expensive, but worthwhile Love the picture. Even my adult children (who can be very critical of my purchases) really like it too. Better yet, my husband has "accepted" it. Although, he would still like to know where the snowbirds (as in the title) are? :) I had toyed with the idea of buying this particular picture for about 1 year (because it was a lot of money for something you don't get to see in person), but it kept "calling" me. It arrived sooner than quoted--by at least 10 days. We too, have it in our dining room. It is rather large in scale and our room is not that big. We took it out of the box, but left it in its protective wrapping and placed it on our buffet, just to get "a feel" for its large scale in a small room. Just in case we needed to return it. Obviously the size "grew" on us and we decided to keep it. The framing reminds me of an infinity pool--the edge of the canvas wraps under and disappears, leaving a gap between it and the frame, giving it a contemporary feel. All of the colors that are used in the painting are earth-tone and would go with just about any color scheme. The painting itself is rather simple (made entirely with large dots/circles), but mesmerizing. I too, have received a lot of compliments with it and I think it is one that I won't tire of for a long time to come. November 8, 2011
Rated 5 out of 5 by Mighty Pleased I was a bit worried about ordering a piece of art online without seeing it first-hand, but the risk paid off. This large contemporary painting adds a dramatic focal point in my relatively small apartment. The painting is composed of blue-gray, white, tan, brown, green and yellow dots. September 25, 2011
Rated 5 out of 5 by Beautiful We love this hand-made canvas. It gives a fresh look to our traditional dining room. The punch of green with soft white and silver create a perfect balance. I get endless complements on it! March 16, 2011
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Product:WD332-Snowbirds & Blossoms Hand Painted Canvas

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