If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.
Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
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Select Option:OptionsPersonalize: (You can add personalization to the item)PERSONALIZE THIS ITEMEDITQuantityPrice:Zoom Product DetailsItem#View ImagesItem:Tell a FriendEmail A SpecialistLive ChattruefalsefalseAdditional ViewsLarger ViewAvailabilityEmail A SpecialistAdd to wish ListADD TO CARTUpdatePrice Range:Additional Information:Zoom ViewerCloseBallard DesignsWe apologize, but this item is no longer available.{0} Services per unit {1}04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Slim Profile Angel Pine Pre-lit Christmas Tree
Overall rating
3.8/ 5
Rating Breakdown13 reviews
5 stars
5
4 stars
4
3 stars
0
2 stars
4
1 star
0
9 out of 1369%of customers recommend this product.
13Soft, life-like needles have the dark green color and pliable feel of natural pine. The tree's slimmer profile is great when you want the look of a full-size tree, but have limited space. Hand crafted with thousands of branch tips and hundreds of white lights. Tree arrives in three easy-to-assemble pieces with stand. Zippered nylon storage bag included.
Overall rating
3.8/ 5
Rating Breakdown13 reviews
5 stars
5
4 stars
4
3 stars
0
2 stars
4
1 star
0
9 out of 1369%of customers recommend this product.
The quality of this tree was not what I expected. It is definitely not as full as they show in the picture. If you are looking for a full tree I would pass on this one.
0points
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One of the reasons I shop Ballard Designs is their uncompromising committment to quality and service. Whether it is regular price or sale merchandise I know they will not disappoint me and this is another example. Thank you, Ballard!
-1point
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I don't know how many trees I purchased and returned before finding this one. The size fit perfectly, the lights are beautiful, and it is a much better quality than the trees I have tried from the big box stores. I am only giving it 4 stars, however, because it is no way as full as it looks in the picture. As other's have said, there are a lot of sparse areas where you can see the pole (there also was one area that seemed more open - almost as if there was a branch missing, so I faced that part towards the wall). It took a while to strategically place the garland and ornaments so the pole didn't show, but once done, the tree looked beautiful, and I was sad to take it down.
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I love this tree. It is slender, yet tall, and is full enough that it appears larger than it is. Perfect, and one person can assemble in a few minutes. I had reservations due to the price, but am glad I purchased.
0points
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