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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
Ten swatch maximum.
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Simone Bench 4.2 5 23 23
Not for sitting Purchased for the foot of the bed where we actually sit quite a bit. It looks great but it is too flimsy to sit on regularly. I had to move it into the closet where it won't be used as much. July 4, 2011
Depends on intended function Like other reviews, I find that this bench lacks sturdiness. However, it will not get a lot of use in my house, as it sits at the foot of my bed and primarily is used to place the clothes that I intend to wear the following day. If you want to use it in an entryway or in the living room, it's not ideal, but if you're just looking for a pretty piece and it will get little use, it's perfect for the price! October 21, 2011
nice bench This bench is very nice looking and looks more expensive that what I paid, BUT I don't think it is a bench for sitting, it is more of a decoration. The bench seems a little flimsy and I wouldn't have more than one person sit on it, if at all. I'm very happy with it and it looks very nice in front of my window. March 25, 2011
Rich looking; not heavy enough My husband & I bought to go in front of our sofa. The fabric is very rich and really very nice, as are the legs (I was worried about the color from the online photos, but they do not look off or cheap at all). As others have commented, however, the bench is incredibly light and feels very flimsy. It gets pushed out of place constantly b/c it isn't heavy enough. Overall, it is well worth the money (very inexpensive) and looks like a much more expensive piece of furniture if you don't touch it. I would tell Ballard to beef it up a bit though. For those buying, it probably works great against a wall or foot of the bed. I'm still very happy with it, but it would be perfect if made heavier. I should note that although it feels flimsy, it is apparently not; I have a dog, a 5 year old and a 3 year old that I'm constantly reminding to get off of it, and it hasn't broken yet! October 22, 2012
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UB005-Simone Bench