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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

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Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Café Folding Chairs - Set of 2 4.6 5 26 26
Would recommend but beware of plastic on legs Pads on chair legs are cheap and were broken when pulled from shipping box. One chair stop on seat was broken but still functional. Finish is nice. June 5, 2014
Well made and comfortable Well designed, comfortable, excellent paint job and good color selection. Cushions are a bit pricy. June 5, 2014
Much nicer than expected We rec'd the chairs that were carefully packaged and in a short time frame. Very pleased with the product. May 18, 2014
Nice Chairs I love my cafe folding chairs. They are good looking and comfortable, but not so good weather resistant. We put them out on 4th July, and have found spots rusted. September 26, 2013
High Quality We looked everywhere for bistro chairs that would match the ones in a painting we have in our Paris-themed kitchen. We saw these at a cafe and the owner recommended Ballard Designs. We are very pleased with the chairs. They are a quality product and will last for many years. August 27, 2013
Great chairs for our small deck We found these chairs to be exactly as marketed. We have a small deck and space is at a premium so these are also practical. Got 4 of them without the table to use with a larger table we already had. The problem with the protectors on the bottom of the leg (mentionned in a number of reviews) seems to have been fixed. Love them. August 8, 2013
Charming outdoor chairs, but pieces break So far we love the cafe folding chairs-- the green color is really nice, the style is charming, and it's nice that they fold. I would just warn potential buyers that the plastic pieces on the bottom of the chairs break very easily-- several broke off of our chairs when we took them out of the packaging, so that was a disappointment. Otherwise, the chairs are nice. June 6, 2013
Nice quality. Sturdy chair. Love the knobs on the bottom of the legs to prevent scratching on wooden floors. Great improvement! The white paint has a blue cast. Does not blend well with my white decor. May 22, 2013
Bistro chairs The chairs are great, comfortable, sturdy, they fold and stack in very little space, wonderful colors, and a good price. May 15, 2013
So great! I got back from Paris last month and decided I needed more France in my life. I ordered this table and chairs for my front porch. I love it. It seems very sturdy, nice finish, and I couldn't be happier. October 25, 2012
Great chairs These chairs seem well made and are surprisingly comfortable. August 22, 2012
Foot pads There needs to be a better way of protecting the feet. The little pads break too easily and there are no replacement pads from Ballard. We had experience of some breaking off in shipment. April 20, 2012
Classic French Style at an Excellent Price These bistro chairs are very sturdy and heavy. They are well-made and came very well packaged. Imported French bistro chairs in a similar style sell up to four times more than these snd are not better. The only small problem I have had is that one volt cover came off but I was able to put it back on easily. January 5, 2012
Exactly What I Was Looking For I love these chairs! They definitely give me that French Bistro look that I was going for and they fit the space perfectly. The chairs are sturdy without being heavy. The paint is a rich, glossy black. I have only had the chairs for a couple of months, so I'm not sure how the paint will hold up in our Colorado High Altitude summers. I do have them positioned in a place that will only get morning sun. October 29, 2011
feel like you're in Paris After going to Paris 6 years ago, I have been looking for a pair of cafe chairs like I saw there. I have looked in antique shops and different mail order houses. I was thrilled when I saw these chairs in my Ballard catalogue. Thanks Ballard for having just what I want. September 3, 2011
Solid item Chairs came well packaged with no defects.Good finish, folding chairs with solid construction suitable for small city terrace. Very pleased. July 27, 2011
High Quality Versatile, well made, good choice They look exactly as described in catalog. July 27, 2011
Sturdy, well made and well packed! These chairs are very well made. We got the gray ones and they look great with the table. Very impressed with the job Ballard does in packing these items. They arrived on time and in excellent condition. July 4, 2011
Good chairs! My two cafe chairs came packaged very well for shipping and were in excellent condition upon arrival. I noticed one leg was without a hard plastic tip to protect it from scrapes. Other than that, they are sturdy, seem to be well-made (save for the missing tip) and are very cute on my back patio. June 23, 2011
The perfect chair for outdoor dining These chairs are sturdy and fold up easily when not in use. However, I keep them on the patio as extra seating when unexpected guests stop by. Chairs can withstand inclement weather. Very attractive and the light green color is perfect. They are a bit pricey though. June 20, 2011
Beautiful Outdoor Set The Cafe folding chairs are well constructed, durable, and surprisingly comfortable to sit in! They have endured what has already been a very wet and rainy Spring season, and the black finish on them is holding up beautifully! The set is very elegant and does not take up too much room on my small city patio. June 16, 2011
Perfect for a Small Space For a small patio or porch, these bistro chairs are perfect. Add a small bistro table and you have a terrific intimate space for meals or a relaxing glass of wine. The chairs are fairly comfortable as they are (cushions could be added). And they stand up the the strong sun we have in Southern California. March 16, 2011
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Product:SO155-Café Folding Chairs - Set of 2