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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Set of 4 Highgate Doormat -Stair Treads 4.9 5 122 122
Watch out for wet surfaces These treads are beautiful addition to our back steps. However, need to be careful to put them down on a dry surface as they slip easily if surface is wet. I stepped on them and they moved under foot. Make sure steps are dry before putting them down. March 1, 2013
SAFE & ATTRACTIVE I use these for safety reasons year 'round but really love for extra traction in ice & snow. Look great & safe! December 7, 2013
Good quality product and good value. These grips are a good quality product and a good value. December 7, 2013
allows our aging dog with bad hips to go up and down the stairs without slipping This may not be the primary reason for getting this type of tread but it sure has made our 14 year old happy. As he gets more arthritis in his hip joints movement becomes more difficult. The treads stay in place and do the job. July 27, 2012
Safety 1st! Needed these this brutal winter; ice everywhere, but these keep my stairs safe & they arrived just in time, thnx, J January 30, 2014
Quality purchase I bought these treads for my wooden steps off by back porch and I couldn't be more pleased. These are heavy duty rubber/plastic materials that stay in place without having to use an adhesive. They provide stability and friction on those wet, rainy , painted wooden steps. 4 treads at the purchase price is a great bargain. May 8, 2014
Great for Winter Worked perfectly for our slippery painted wood front porch steps. Kept everyone from slipping and protected the wood when we had to shovel off the stairs this winter. March 16, 2011
Heavy weight, no-slip design These are great treads for snow and ice on our wooden porch steps, just pick up and shake off. Very attractive as well. March 29, 2013
Great product. I originally bought 3 sets of these stair treads along with a double doormat. I looked all over to find just the right product. I was looking for the closest dimensions to my stairs and I wanted something that looked great. I was pleasantly surprised when the delivery person struggled up my driveway with two huge boxes. These stair treads are heavy duty and at a great price. I am a price shopper and the only stair treads that were cheaper were junk. At the price, I was impressed for the quality of these stair treads. They really dressup the entrance of my house. I immediately received compliments from family and friends. In fact, these treads are so nice that I just placed an order for 4 more sets and I am probably going to order a couple more doormats. From start to finish, I have been very pleased with my experience at Ballard Designs. November 7, 2011
great product as described! I recently moved and now have more stairs, I purchased more stair treads to add to the ones I have owned for over a year. You can't tell the difference from the old to the new. They do have a strong rubber odor so I would only recommend them for outdoors. September 5, 2013
Superior product This item exceeded my expectations. Heavy-duty, well-made, and attractive. March 12, 2014
Quality Product These stair treads are heavy weight rubber mats that stay in place on the steps. My only complaint is that after a heavy snow storm the snow stayed wedged into the pattern of the tread and became frozen and difficult to remove. I would definitely recommend this high quality product. March 6, 2014
Sturdy and good looking These treads are great so far. Shake to clean off. Product feels heavy and stays in place on my outdoor porch stairs. Makes it easier to keep the stairs safe and less slick when rain and snow arrive. April 21, 2012
We love these! We love these and I am sure they have saved us and others from several falls. They do tend to slip a little bit on our painted porch stairs so we placed screws on two of the inside opposite corners so they won't slip out of place. The screws also make it easy to lift the treads off inorder to clean under them. They have worked wonders this winter and are easy to clear snow off of them. February 21, 2014
This product has great features I brought the stair treads to help keep the outside stairs to the kitchen from being slippery. The added benefit I hadn't anticipated is that they also cushion the steps which helps with bringing in the groceries, etc. I'm really enjoying them and recommend them for anyone over 50. February 22, 2014
Outdoor or Garage Heavy weight, don't slip - well made. Great for use outdoors. I bought these originally for my indoor new wood stairs with wrought iron balusters - thinking it would be an alternative to stair tread carpet to make it easier for my small dog to negotiate the slippery wood steps. They did not really work out well indoors for the dog - and too heavy to make it worthwhile to return. Great for outdoors -- very nice design. February 12, 2014
Great for preventing slipping I have wooden stairs that come off my house. The stairs get quite slippery, and I have fallen down them a number of times. These mats are great for preventing slipping down stairs. The mats stay in place - even in rain and snow, plus they are much more stylish than what you would get at a hardware store. I highly recommend them. ' January 22, 2014
Fashion AND Function The stair treads are really great. They stay put, they offer secure traction in wet/icy conditions and they make my wife happy because she thinks they look good on the stairs. We bought them right before the holidays because our stairs get extremely icy and slippery and every single person that has come over since then has asked us where we bought them because they wanted a set. I am very happy with our purchase. January 9, 2014
Sturdy, attractive treads. These treads are sturdy and the price was right. They have saved me from slipping during the winter season on stairs that get little sun to melt the snow. March 29, 2013
I love the no slip feature on the Highgate Doormat-Stair Treads This is an appealing and useful product; they look great and help on a slippery surface. My one complaint is the fact that water has no escape; it pools and stands in the open areas. It would be a perfect product if water had an escape route during a heavy rain. The price is very reasonable for the quality of the product. I would buy as a gift regardless of the problem with collecting water. November 30, 2012
They are attractive and non-slip! These are on my wooden steps from outside to our kitchen. It is our most used entrance so we needed something to knock the dirt off. I wish they had more fibers to help knock off more dirt but they get the job done! These are the most attractive doormat stair treads I was able to find. Thanks Ballard Design! August 8, 2012
Strong and durable and looks nice too! Nice quality and very durable; only thing is a strong rubber smell that has taken a few weeks to weaken in intensity. Make sure you use in a ventilated area. July 23, 2012
Great product I love my new stair treads. I was so impressed with their durability and they look really good on our stairs. It has also helped our dog get up and down as now the stairs are not slippery. AND I do not worry about falling now either. Thank you so much for the prompt delivery. November 9, 2013
Stair treads I love the stair treads they really dress what once a boring set of steps..always very pleased with your products - thanks... May 30, 2012
Perfect solution to slippery stairs I love this set of 4 decorative stair treads. We have a corner entry with two steps up from either side, so the four treads look very nice as well as provide safe footing. I think I will order another set for my elderly parents' front entry steps. April 18, 2012
Just as pictured, great quality and design. Perfect for what I needed these for, pets that scratch up my hard wood floors stair case. Perfect size, weight and such a great design. Fixing to order more. Thanks for making such great quality stair treads. Rubber but looks like wrought iron. April 9, 2012
good quality & value These exterior stair treads do the job for which I purchased them for the average-sized everyday user. I didn't read the height/thickness prior to purchase, and they are thicker than I anticipated; only a problem when one isn't paying full attention and step on an edge which has caused a fall (user error). We will also likely nail them down to our wood steps, as one regular visitor here has size 14+ feet and often kicks at least one tread out of place, even though they are heavy treads. September 26, 2011
Works great and pretty too. We had very slippery steps during rain or snow. This was our solution and the stairs look beautiful now. April 9, 2012
excellent quality I initially bought four to replace some old stair treads. These are so much better than the old stair treads that I have bought more for the other steps. They are cushiony and heavy enough to stay in place. February 9, 2012
could not find.. Hi!! Very simple...stair treads!! That was all I wanted..could not find nowhere. My steps are an odd size, and they are rather old. This was perfect!! They still look as new as the day I received them..thank you!! February 4, 2012
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Product:RS047-Set of 4 Highgate Doormat -Stair Treads