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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.9 out of 5 by 71 reviewers.
Rated 5 out of 5 by Classy Addition I purchased several sets of the teardrop crystals and 3 of the magnetic chains, to dress up my bronze chandelier. What a wonderful addition to my dining room. Easy to put on and since they are magnets, I can take them with me if/when I move from this home! Love Ballard Designs! March 2, 2013
Rated 5 out of 5 by High Quality and Gorgeous These crystals exceeded my expectations. They are a little pricey, but the quality is well worth it. I plan to order more! February 22, 2013
Rated 4 out of 5 by These are a great product that surpassed expectations I was really impressed with the magnetic strength and the high quality and weight of the crystals! The are a really interesting enhancement to my existing chandeliers. My only wish is that they came in packages of even number versus the 3 per package. I highly recommend this product to the home decorator. February 7, 2013
Rated 5 out of 5 by If you are a fan of prisms you will love these! Our retirement home is very small and I try to get the most out of each accent piece. I had been gifted a set of wall sconces that I liked but that lacked any bling. I tried without luck to attach prisms on these to no avail....then I saw the magnetic prisms and they were easily attached and look very classy! January 27, 2013
Rated 5 out of 5 by it creates an expensive image for a very affortable cost Absolutely great accessories for the elegant look with no stress and an affortable cost. December 30, 2012
Rated 5 out of 5 by Magnetic crystals These are a wonderful addition. I hung 6 and what a difference, dresses up but not too much, the magnet portion is not noticeable. December 15, 2012
Rated 5 out of 5 by Awesome Product I love these magnetic crystals. The quality it really good, they look like they came with my chandelier. Definitely worth the money! It's a nice refresh and SOOO easy to use. Love, love, love!!!!!! December 7, 2012
Rated 4 out of 5 by Great idea Very clever and beautiful, but pricey. Instantly transformed my chandelier. My only complaint is that you have to buy them in sets of 3. I have a 5-arm chandelier, so instead of buying 2 sets I just purchased one thinking I would hang a crystal from every-other arm. However, when I went to attach them I found out that using every other arm doesn't work. There will always be 2 that are side-by-side on a 5-arm fixture! So, I clustered them in the center section for now while I debate whether or not to invest in another set. November 29, 2012
Rated 4 out of 5 by These crystals are easy to place. Easy way to dress up and change the look of your lighting. Love the magnets. November 19, 2012
Rated 5 out of 5 by Magical These were very easy to put up and move around on my dining room chandelier to just the right placement. They are beautiful and added just the touch of bling that I was looking for. November 17, 2012
Rated 5 out of 5 by A lovely bit of sparkle We have a brushed nickel hanging light fixture over our round dining table that has 3 arms holding a shallow bowl-shaped lens. These magnetic crystals come in sets of 3, so they are perfect as a little bit of bling at the bottom of each supporting arm. The teardrop shape really adds a little elegance for the holidays. The quality is, as always, very good! November 12, 2012
Rated 5 out of 5 by Gorgeous! I broke down and purchased a set of the drop-shape crystals for the small chandelier over my kitchen table. I hesitated at first due to the price, but I would have spent considerably more than $35 on a new fixture and an electrician's labor. They are absolutely gorgeous, and it only took 1 set (3 pieces) to breathe new life to my small existing fixture! Note: If you have a large chandelier and/or one with multiple arms, one set will probably NOT be enough. The price will add up fast when purchasing for thought! October 31, 2012
Rated 5 out of 5 by Love these crystals! These add a very nice touch to our dining room chandelier...just a nice bit of sparkle. The crystals are a nice size, and good quality. The magnets are good and strong. I wish that there were some smaller crystals...I would add more to our chandelier if there were! September 21, 2012
Rated 5 out of 5 by Excellent Quality! I bought 2 sets and was pretty hesitant because of the price. They are very high quality crystals, something you would find on a high end chandelier. They attach so easily and look like they came with my dining room chandelier. Highly recommend. August 25, 2012
Rated 5 out of 5 by Couldn't be more thrilled!! Loved the magnetic crystals! They were easy to install and dressed up my chandelier for a shabby chic look! June 21, 2012
Rated 5 out of 5 by So easy to use! Amazingly easy way to embellish a light fixture and add an elegant look. The magnet makes this product easy to try many ways for you to get the look you want. May 28, 2012
Rated 5 out of 5 by Just like in the picture! These changed the look of my dining room chandelier and were very easy to attach. May 21, 2012
Rated 5 out of 5 by Awesome Product! I purchased these crystals for my dining room chandelier, because when I bought it I couldn't afford a crystal one. They are perfect! I added 6 to the bottom layer and they look fabulous. Nobody can tell unless they look very closely that they are magnets. My only negative remark is that they are quite costly if you need a lot of them. Would be nice to have them in smaller sizes for the top layers. May 2, 2012
Rated 5 out of 5 by absolutely gorgeous I decorated my foyer chandelier with about 45 of these crystals and it has improved the appearance 500%!! March 11, 2012
Rated 5 out of 5 by The best idea for dressing up your fixture I purchased this magnetic crystals to dress up my wire chandelier for my dinning room,the combination of plain gray metal and crystals is amazing and I couldn't be happier with my purchase,I think I may add a few more it looks so beautiful. March 8, 2012
Rated 5 out of 5 by The added sparkle my chandelier needed When I was shopping for my chandelier, I thought it was perfect except I wished it had hanging crystals on it. I didn't want a full crystal chandelier since my home is more casual eclectic but just enough to add some fun and a little elegance. When I found these, I was so excited. I purchased 2 boxes of the teardrop shape. The quality is excellent and the magnets are so strong. I was able to move them around on the chandelier to try out different arrangements. The only negative comment is the price. The price is a bit on the high side. The price should either be lower or you should get more pieces in the box. March 2, 2012
Rated 5 out of 5 by Excellent product Excellent product. It went perfect with the chandelier that I had purchased. March 2, 2012
Rated 5 out of 5 by Easy to use, beautiful results! This product is really amazing! The magnets are really strong and the crystals are very high quality. January 6, 2012
Rated 5 out of 5 by This is a beautiful product Beautiful and sturdy ! I want them for all my hanging lights. Adds sparkle and elegance to my home. Easy to use . The quality is excellent too. January 4, 2012
Rated 5 out of 5 by These magnetized baubles added instant glamor! What a great idea! These crystal balls along with the crystal chains, which I also bought, really bumped up the dazzle quotient on my dining room chandelier. We received plenty of oohs and aahs! January 4, 2012
Rated 5 out of 5 by Beautiful in person... hold really well/strong magnets These are great. We added them to 4 chandeliers in our 4 daughters' rooms... the perfect little touch. I love them and so do our girls. They feel like they have diamonds on their lights! People comment on them all the time when they walk into their rooms... January 4, 2012
Rated 5 out of 5 by As pretty as I hoped for The crystal chandelier accessories are beautiful but I learned magnets don't work w brass! So determined to use them, I found a work around, using 91.44m clear filament, purchased at a hobby shop, I tied them to the chandelier. Trimmed closely you do not see the filament in the least and my holiday dinner guests only comments were on how beautiful my chandelier looked. January 1, 2012
Rated 5 out of 5 by Totally worth it! I love this product! I bought one set of chains and tear drop crystals and ordered another set as soon as I put them on and saw how great they looked! They add so much pizzazz to my existing light fixture. I change them up every so often. The magnetic attachment makes them very versatile. November 17, 2011
Rated 5 out of 5 by Neatest thing ever! I had seen magnetic crystals on the HGTV show, "Donna Decorates Dallas". I wasn't happy with the chandelier in my new home. I bought nine of the crystal balls and they transformed it completely. Looks wonderful. I love them! November 4, 2011
Rated 5 out of 5 by Loved it. I wanted to add a little "bling" to my chandelier and this was perfect. Just make sure that magnets work on your light fixture before ordering this product. I tried it on other light fixtures in the house and they didn't stick. November 3, 2011
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Product:LI073-Magnetic Crystals - Set of 3

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