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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Set of 3 Magnetic Crystals 4.9 5 57 57
Sparkly, well made, fun Love the way this works with my Ballard chandelier. The only negative I have is the price - wish they were a little less or that more came with an order. It will be extremely expensive to outfit my 6 light chandelier with the drops and the crystal beads. July 12, 2013
Better Than Expected At first I didn't want to spend the money...they seemed too expensive for the quantity but the reviews won me over. The reviews are right. What a surprise to find they are worth every penny. Instead of purchasing a new chandelier, we gave ours an updated look with magnetic crystals. June 21, 2013
beautifully cut crystal and the magnets really hold well. excellant product; would order again. the magnets hold well and do not fail. the crystal is well faceted and shines brightly. wish I could use more. March 24, 2013
Classy Addition I purchased several sets of the teardrop crystals and 3 of the magnetic chains, to dress up my bronze chandelier. What a wonderful addition to my dining room. Easy to put on and since they are magnets, I can take them with me if/when I move from this home! Love Ballard Designs! March 2, 2013
Just like in the picture! These changed the look of my dining room chandelier and were very easy to attach. May 21, 2012
These are a great product that surpassed expectations I was really impressed with the magnetic strength and the high quality and weight of the crystals! The are a really interesting enhancement to my existing chandeliers. My only wish is that they came in packages of even number versus the 3 per package. I highly recommend this product to the home decorator. February 7, 2013
If you are a fan of prisms you will love these! Our retirement home is very small and I try to get the most out of each accent piece. I had been gifted a set of wall sconces that I liked but that lacked any bling. I tried without luck to attach prisms on these to no avail....then I saw the magnetic prisms and they were easily attached and look very classy! January 27, 2013
it creates an expensive image for a very affortable cost Absolutely great accessories for the elegant look with no stress and an affortable cost. December 30, 2012
Awesome Product I love these magnetic crystals. The quality it really good, they look like they came with my chandelier. Definitely worth the money! It's a nice refresh and SOOO easy to use. Love, love, love!!!!!! December 7, 2012
Magnetic crystals These are a wonderful addition. I hung 6 and what a difference, dresses up but not too much, the magnet portion is not noticeable. December 15, 2012
Magical These were very easy to put up and move around on my dining room chandelier to just the right placement. They are beautiful and added just the touch of bling that I was looking for. November 17, 2012
These crystals are easy to place. Easy way to dress up and change the look of your lighting. Love the magnets. November 19, 2012
Love these crystals! These add a very nice touch to our dining room chandelier...just a nice bit of sparkle. The crystals are a nice size, and good quality. The magnets are good and strong. I wish that there were some smaller crystals...I would add more to our chandelier if there were! September 21, 2012
Beautiful in person... hold really well/strong magnets These are great. We added them to 4 chandeliers in our 4 daughters' rooms... the perfect little touch. I love them and so do our girls. They feel like they have diamonds on their lights! People comment on them all the time when they walk into their rooms... January 4, 2012
Totally worth it! I love this product! I bought one set of chains and tear drop crystals and ordered another set as soon as I put them on and saw how great they looked! They add so much pizzazz to my existing light fixture. I change them up every so often. The magnetic attachment makes them very versatile. November 17, 2011
Excellent product Excellent product. It went perfect with the chandelier that I had purchased. March 2, 2012
These magnetized baubles added instant glamor! What a great idea! These crystal balls along with the crystal chains, which I also bought, really bumped up the dazzle quotient on my dining room chandelier. We received plenty of oohs and aahs! January 4, 2012
This is a beautiful product Beautiful and sturdy ! I want them for all my hanging lights. Adds sparkle and elegance to my home. Easy to use . The quality is excellent too. January 4, 2012
What a great idea! These are great! Very easy to use and really a nice way to customize your look and add a touch of sparkle. They gave me the casually elegant look I wanted in our dining room. September 8, 2011
love this I love the fact that they can be added or removed depending on the look you are going for... going to order the crystal chains as well to complete the look. September 23, 2011
love these... Put these on ceiling fans to make them look fancier. So pretty,love Ballards!!!! :) October 21, 2011
Great crystals! They match my chandelier perfectly (I was replacing a lost crystal), and have a strong hold. September 10, 2011
Elegant additions Who doesn't want to add a little sparkle to a room? Easy and quick to install, these crystals are elegant additions to my existing chandelier and no one can tell they are "after market"! April 28, 2011
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Product:LI073-Set of 3 Magnetic Crystals