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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.9 out of 5 by 216 reviewers.
Rated 5 out of 5 by great detail Exactly what I expected. Love them, used the In kitchen March 21, 2012
Rated 5 out of 5 by Great accent for a blank small space I liked these for a long time, and the wall coverings sale was good enough to give them a try. The plaques are more substantial and thicker than expected, which is a plus. I should have read the dimensions carefully, but they look great in the space I had intended for them. They are a nice addition next to a mirror on an otherwise boring wall. March 19, 2012
Rated 5 out of 5 by LOVE these plaques! I saw these at a friend's house and had to have them. I went online to Ballard, ordered & paid and within just a few days they were shipped to me and up on my wall....LOVE them! March 10, 2012
Rated 5 out of 5 by Love these plaques These entomology plaques are great value and great quality. My only problem is that there are so many places in my house where they will look amazing, that I will have a hard time deciding where to put them!!! March 8, 2012
Rated 5 out of 5 by Love these plaques Such pretty plaques. Bought two sets for the foyer to go on each side of my front door. March 5, 2012
Rated 5 out of 5 by Very Rich Look !!! I absolutely love these pieces. They are perfect in my sunroom. The bronze tone goes great with the brown tone wicker that I have in the room. They are accented with a little gold that really catches your eye. Don't hesitate to make this purchase you won't be sorry. Also easy to hang. LOVE THEM! February 27, 2012
Rated 5 out of 5 by Great value I got these in the darker color and they are really beautiful. I am very happy with this purchase. February 16, 2012
Rated 5 out of 5 by Excellent in a small space These were just the thing for the walls in our small window seat. Heavy, good quality, unique and interesting. February 10, 2012
Rated 5 out of 5 by Well made -- look great! We bought these to go in the family room in our basement. They are well made and look great! January 24, 2012
Rated 5 out of 5 by Nice quality and architecturally-elegant Excellent quality. They have a very architecturally-elegant look to them, of an antique or vintage look. January 8, 2012
Rated 5 out of 5 by Great Purchase! Adds Interesting Detail to Home. These plaques are nice and heavy, and are very detailed. They now hang in my foyer and receive compliments from guests. They fill the space and are different than your everyday, standard artwork. November 30, 2011
Rated 5 out of 5 by Excellent quality, affordable, lovely on the wall. Classic! The plaques are a good size and thick, but not heavy. October 22, 2011
Rated 5 out of 5 by These look great in our family room! Great quality! I would recommend these to anyone looking for a decorative touch in their home! October 15, 2011
Rated 5 out of 5 by Great product and price! Love these 3 plaques. They fit in anywhere and are a great value for the price. October 12, 2011
Rated 4 out of 5 by I like them! I like the plaques I bought! Unfortunately I do not think my walls can take the weight of these plaques (rented place :( ) So I still have them in looking fwd to hanging them up soon! October 6, 2011
Rated 5 out of 5 by I love the set! The plaques look so cute in my kitchen! Another great purchase from Ballard Designs! Thank you! September 1, 2011
Rated 4 out of 5 by Nice decor for a blank space These interesting plaques are a great way to dress up a "bare" space. I have tan color walls and french white distressed kitchen cabinets so these plaques give the space a nice pop of contrast color. Everyone comments on the unique idea of featuring "bugs" and think they are cool. If nothing else, they are original. They are a little lighter (weight-wise) and more "manufactured" looking than I had hoped but they still work in the space. September 1, 2011
Rated 5 out of 5 by These Plaques are top quality. I love these plaques. They are elegant and will add a beautiful touch to your home. August 28, 2011
Rated 5 out of 5 by IF YOU ARE ON THE FENCE... JUMP OFF AND PLACE AN ORDER! I finally took the plunge and purchased these after hesitating for months. They are fabulous! I hung them amongst some existing wall art in my kitchen and they turned an ordinary wall into something outstanding. They were worth every penny and more!! If you are on the fence... jump off and place an order! August 5, 2011
Rated 5 out of 5 by Dragonfly I absolutely LOVE my wall plaques! I bought the white version of this and hung them next to the window and behind my wing chair in the guest room. As soon as someone walks in they will see them. Very well done. Not too heavy but not flimsy. It's not too white which, makes them look antiquish. I'm thinking of getting them in the dark color for my own bedroom! EXCELLENT PRICE for what you're getting. I highly recommend purchasing this product. Especially if you like dragonfles! August 2, 2011
Rated 5 out of 5 by great wall art These plaques and really attractive and a great addition to any room. I originally purchased them for a mud room but they were so cute I could not decide where to put them, so I ended up removing other wall art and hanging them in my powder room. July 31, 2011
Rated 5 out of 5 by Better than I expected Much heavier and better made than I thought. The color is rich and they made great addition to my bathroom. Absolutely love them. July 20, 2011
Rated 5 out of 5 by Beautiful, great quality They look great in my kitchen!! Just what I needed to add beauty and interest to my wall. Thanks Ballard for great quality at affordable prices!!! July 20, 2011
Rated 5 out of 5 by Glad I found these Excellent quality, plaques are good quality, have good authenticy to them. I plan to order another set, they add definite interest and style to my room. July 12, 2011
Rated 5 out of 5 by As Expected These Plaques are just as expected! Great Detail and Color! July 8, 2011
Rated 5 out of 5 by Really classy looking and substantial I am really enjoying these plaques. I'm a bit upset with myself that I didn't order them when they were on sale, but that is my loss. Very nice looking. July 7, 2011
Rated 5 out of 5 by I love these little plaques! These plaques have a unique character and are so versitile. The quality is good and are just as described. July 1, 2011
Rated 4 out of 5 by Solid, cute These are pretty nice. They are small but solid. They don't look like metal, but they do look like wood (they are resin, not wood.) June 24, 2011
Rated 5 out of 5 by Perfect Plaques These plaques called out to me as I love butterflies, bees and dragonflies. The detail on the plaques is amazing. The size is perfect and the finish is classy. Hubby was impressed with them as well. June 20, 2011
Rated 5 out of 5 by Quality product, reasonable price I purchased the entymology plaques in antique white and have placed them on a chocolate wall in my dining-L. They look great. Well made of resin, they will be durable. They are thick so they stand out nicelyBeverlini and the insects are raised appropriately, not shallow. June 19, 2011
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Product:WP666-Entomology Plaques - Set of 3

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