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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.9 out of 5 by 216 reviewers.
Rated 5 out of 5 by Somethiing a little different! Plaques are most unique. They really enhance a room with a bit of whimsy! October 26, 2013
Rated 5 out of 5 by Attractive and classic These resin plaques are very heavy, detailed, and look rich on the wall. October 21, 2013
Rated 5 out of 5 by Beautiful detail!!! These plaques are Beautiful. They are lighter in color that what is pictured but heavyweight and good quality. They will look gorgeous in my newly remodeled kitchen! October 20, 2013
Rated 5 out of 5 by Beautifully done, classy and unique. Love them! These plaques are tastefully designed, very classy and very unique. I just love them. They're for the new house and can't wait to hang them up! Everyone I showed them to loved them also. October 20, 2013
Rated 5 out of 5 by As Described I have admired these plaques in the catalog for years. Moved into a new home and was able to create the perfect grouping of the three plaques with two large Redoute floral prints. October 17, 2013
Rated 5 out of 5 by Perfect size and color! I have been having trouble decorating wall space in our home because I'm usually only attracted to framed art, but didn't want the place to look like a museum. These plaques are perfect especially the bronze because they can go just about anywhere. We have a very large cabinet that looked awkward being so dark against a white wall but these look really great next to it. The topiaries on top and the runner rug in the background are also from Ballard Designs. Love them all! October 3, 2013
Rated 5 out of 5 by Love the product in person! Very sturdy and a good size. I had a small wall that needed decorations and these were perfect. August 7, 2013
Rated 5 out of 5 by great features,quality,excellent for the money paid love these plaques. get many compliments. fits well with décor of study. completes overall look trying to achieve.!!! July 24, 2013
Rated 4 out of 5 by Very nice set of plaques for the price The plaques look great on a narrow wall, and I followed the example that I saw in the store: I hung them with an off-white wide ribbon. July 2, 2013
Rated 5 out of 5 by Great accent piece! Just got done redecorating my living room and needed an additional decor item to place next to a large wall clock that was already in the room. This entomology set was perfect. Quality was excellent. Good value for the money. Makes me want to purchase additional items from Ballard. July 1, 2013
Rated 5 out of 5 by Spectacular! I love, love, love these! Since I don't use curtains, I put these up above my lakeside windows to give the illusion of "window treatments". I had been looking for months to find just the right item in just the right size: Ballard Designs delivered--again! Looks great--I've received tons of compliments already :) June 22, 2013
Rated 5 out of 5 by Perfect accent! These are really nice. I think they look better than in the picture. Perfect accent piece. May 24, 2013
Rated 5 out of 5 by Charming! The quality and finish of these plaques is better than I expected. The simple design can go a bit formal or updated country cottage. I am so glad I purchased them. May 23, 2013
Rated 5 out of 5 by Simple, elegant and solid. The plaques continue to look really nice and stayed in original condition while hung under a covered area outside, this past winter, in the Pacific NW. They integrated well into an outdoor garden design and enhanced garden niches. May 9, 2013
Rated 5 out of 5 by So Pretty! I had a somewhat narrow space between a door and an entryway. What to do? As soon as I spied these beauties in the catalog, I knew I had found the answer. They are perfect, lovely and timeless. With three color choices, the possibilities are endless. Hmmm... Maybe I need another set!!! April 4, 2013
Rated 4 out of 5 by Entomology Plaques I like where I placed them (on a narrow wall) but I bought the (2) botanical butterfly prints a while ago (I would rate those a 5+!) and they look good in the vicinity. Just like you coupled them in the catalog. They are a nice accent. My husband thought the actual raised image was not "showy" enough. Hard to see. It could be just the lighting in our room though. March 30, 2013
Rated 5 out of 5 by Love Ballards These plaques were exactly as they were pictured online. I have had great shopping experiences with all of my Ballard purchases. Don't think I've ever had to return an item. Great customer service. March 28, 2013
Rated 5 out of 5 by Stunning! They are absolutely beautiful and interesting. I thought they would be bigger but actually the size is perfect. I have the bumblebee stool and cushion so the plaques add another nice touch! March 28, 2013
Rated 5 out of 5 by Very Nice! I ordered in the antique silver and love, love , love these for master bedroom with botanical theme. March 20, 2013
Rated 5 out of 5 by Rustic charm! I've been eyeing these plaques for months. Decided to get them on sale after reading the other positive reviews. I ordered the copper-toned ones to complement my cottage style home. They're the perfect size for small spaces! I was extremely pleased with the product quality for the price paid. I'm going to hang them vertically in the guest bathroom on the light yellow painted wall. Thanks for adding rustic charm to my home once again, Ballard Designs!!! March 10, 2013
Rated 5 out of 5 by Love the plaques They are beautiful and substantial plaques. They look exactly as they are pictured in the catalog. March 1, 2013
Rated 5 out of 5 by Product well worth purchase I ordered the white (which are more creamy vanilla) to go with my butterfly/dragonfly prints. At the price offered, I wasn't expecting much...but they are a great quality & very detailed...luv them. February 23, 2013
Rated 5 out of 5 by So charming! I bought these plaques in bronze for my dining room in my house and in silver for the living room in my cabin. They are so charming and different! I have received a lot of compliments on them. The finishes are beautiful and they look a lot more expensive than they were. February 18, 2013
Rated 5 out of 5 by Lightweight and easy to hang These plaques where just what I was looking for to hang on my Library wall. I chose the aged bronze and the patina highlights the subject matter in all the right places. I liked them so much I purchased a second set for my grandchildren's playroom. We love them! February 9, 2013
Rated 5 out of 5 by Great! Super cute and well crafted. I ordered the bronze set and they look great! February 8, 2013
Rated 5 out of 5 by Great color I Just love this set. I needed something for my newly remodeled guest room. They work great. Color and size are perfect. February 6, 2013
Rated 5 out of 5 by Perfect as a grouping I ordered the Bronze plaques. I have them grouped near a botanical print. They are exactly as pictured and I would recommend them. February 4, 2013
Rated 5 out of 5 by Beautiful! Great decorative plates to use in a small area. They are more beautiful in person. I love them! January 19, 2013
Rated 5 out of 5 by They look more expensive than they were Very handsome plaques that look great on the wall between our kitchen/family room. Rich looking finish, with interesting detail. January 18, 2013
Rated 5 out of 5 by Own 3 sets I love these plaques. I purchased 3 sets in the cream color to use as a larger wall display and they look wonderful. The carving is very well done and intricate. Would definitely recommend them! January 11, 2013
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Product:WP666-Entomology Plaques - Set of 3

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