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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Morgan Large Cocktail Table with Baskets 4.1 5 54 54
Beautiful Table and Perfect Size I ordered the large Morgan table in rubbed black. The finish is flawless and I was able to put it together myself (which says a LOT :)). The table is much heavier than I expected (which I consider to be a plus), and would fit into nearly every decor depending upon what you choose as a centerpiece (I personally prefer Provincial and cottage styles). The table is wide and will look absolutely beautiful with a large vase with flowers, or large candlesticks or votives, etc. My only regret is that I didn't order the baskets, but the shelf has enough space for any type of decorative storage boxes or baskets that can be purchased anywhere. Although the length is fairly standard, measure carefully to make sure that your space is wide enough to comfortably accommodate the width. Last, I received it in only three business days! April 18, 2012
Love this table! This table was a wedding gift and we absolutely love it. Especially love it with the baskets for storage. It's definitely a large table, so you need a room size to accommodate its size. We are looking forward to using this table for years to come. February 18, 2013
perfect fit I enjoy this coffee table more and more. I had wanted a coffee table with a lower shelf for books and to put whatever is on top so that we could place food on the table when entertaining. This is perfect. The table is sturdy. Heavier than expected in a good way. I put it together myself, which was a bit of a challenge, not because it was complicated, but only because it was heavy. I can't tell you how beautiful it looks, so I'll post a picture so you can see for yourself. I gave it 4 stars because I am not sure how it will hold up over time, but if it does - it deserves a 5 star rating. February 15, 2013
Great table My wife and I really like this table. It would have received 5 stars if not for two problems. 1. One of the legs did not have one of the threaded bolt receivers and it was not to be found in the box. We shimmed the hole to attach it. 2. They skimped on the glue for the dowels. Easily fixable but an unnecessary hassle. Other than that, we like the table. The color and style fit our living room perfectly. January 21, 2013
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Product:TE108-Morgan Large Cocktail Tables
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