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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.6 out of 5 by 73 reviewers.
Rated 5 out of 5 by Great Quality I purchased these label holders to label containers in my craft room space and am very pleased with my purchase. They are not at all flimsy and the patina/color is great. They go with everything I have placed them on; which I hot glued directly onto the containers and am not using them hanging... but they look fantastic as such and add a level of sophistication that was missing on the plain boxes. September 6, 2012
Rated 5 out of 5 by I love the look and feel of these. I have not implemented my idea yet, but will use them on bins, boxes or magazine holders as I organize my desk. August 21, 2012
Rated 4 out of 5 by great quality the quality exceeded my expectations however it would have been nice if you had included some twine and paper inserts. arrived quicker than expected as well. August 10, 2012
Rated 5 out of 5 by A touch of nostalgia I love to make my table and drink areas unique. For a garden party, I used the hanging labels, on burlap twine, to label my drink jars. I received many compliments. I look forward to using them in the future. July 28, 2012
Rated 5 out of 5 by Hanging Label Holders UNIQUE...HIGH is everything I purchase from Ballards. Fantastic customer service as well. It's noticed and appreciated...thank you!! July 23, 2012
Rated 5 out of 5 by Great Love these labels, they are great! They are not too heavy and hang great from canvas baskets. July 20, 2012
Rated 2 out of 5 by needs improvement Here's why I am confused... I have been conveting them for some time and finally ordered Ballards hanging labels as I am a basket hoarder. However,I am surprised that Ballard would ship such an item with out the label insert...I had to find a sheet of heavy cardstock and cut my own labels to size to slide into the metal hangers. Also,it did not come with any string to hang them. Luckily I am a crafter so I happened to have thin cord that would fit through the hole of metal labels and strong enough to support the weight. These labels are quite nice and not cheap and should come complete. I was confused and surprised that Ballard would leave the customer hanging like this...pun intended.(a dozen precut 12"strings and sheet of perforated paper inserts should be included with this product) July 4, 2012
Rated 5 out of 5 by Label Holders Handy and Handsome I have searched for something to identify books I put in baskets in my library. I wanted to label them for easy find but wanted it to still look formal and distinguished. When I received the brass holders, they were PERFECT! They can be reused and retagged. Several friends asked me where I bought them so they will be referred to Ballard. I plan to buy more sets. Definite deal worth getting. Denise June 29, 2012
Rated 5 out of 5 by great quality I liked them so much I ordered second set. Am using them to help organize my closet and shelf spaces in my Napa remodel. June 29, 2012
Rated 5 out of 5 by Great for basket labels Labels are very heavy and nicely distressed. I bought 2 sets and will probably buy more in the future. Great for baskets, gift labels, and can be glued onto other containers. May 17, 2012
Rated 5 out of 5 by These look so cool! I used handmade paper, purple ribbons and grey baskets. Looks so pretty in my closet! Was not a problem at all to cut my own inserts, and get to use the paper I chose, and the ribbon I chose. Love these - perfect for my project!! April 27, 2012
Rated 5 out of 5 by These label are a great weight and very versitile The hanging label are a great weight and very versitile! I can think of so many ways to use them such as gift tags, vegtable label in the garden, napkin rings tied with ribbon,leather,rafftia. I am so glad that I doubled my order because everyone loves them and wants one on their gifts! March 29, 2012
Rated 5 out of 5 by Love the heftiness of this product. Love the heftiness of the metal labels. They are large and stand out when hung. March 12, 2012
Rated 5 out of 5 by Good things come in small packages! I was expecting these to be nice based on the reviews I had read, however I was extremely pleased when this product actually arrived. My client's mudroom is substantial with large scale mahogany cubbies, all other tags I tried just got lost in the scale of things. These tags are hefty, well made and look more expensive than they were. I love them, she loves them and they look great on the chunky baskets I purchased from Ballard Designs a couple of years ago. Keep up the good work of quality specialty items for the home. March 1, 2012
Rated 4 out of 5 by Very classy look for storage baskets, Antique bronze metal is nice weight. I would like a label provided for this item for exact sizing. February 12, 2012
Rated 5 out of 5 by Great quality Very nice, quality product. A classy way to stay organized! February 11, 2012
Rated 5 out of 5 by The Hanging Labels are super!!! The Hanging Labels are great on the baskets to organize papers for my husband to see from his desk on the shelves.. love them!!! February 9, 2012
Rated 5 out of 5 by As cute as pictured! Authentic These are wonderful! My only complaint is that I had to wait so long to receive them, they shipped about 3 months after I ordered them. They are quite heavy, but are fine in my office attached to wood boxes and heavy fabric bins. They do not come with labels so it did take time to ensure wording was readable and centered. Recommend using heavy cardstock for inserts. January 24, 2012
Rated 5 out of 5 by Easy to make your own labels to insert into the tags. This is the second time I have ordered these label holders. I do like the color. I tea dyed my paper that I used to make my labels and that enhanced the appearance of the holder. The holders are a weighty item therefore when I added the cord for a hanger, they hung quite straight. I use them as hang tags on my storage drawers in my sewing room. They are attractive and I am extremely pleased with the holders. January 8, 2012
Rated 5 out of 5 by Can't wait to find more uses for these! I just got received these label holders this week and I can't wait to find more uses for them. They're attractive looking and serve a great purpose. I was bummed at first when I realized that the holders didn't come with labels, however now I can print my own and use a pretty font! I measured the holders and then used excel to create the labels -- which was really easy. January 8, 2012
Rated 4 out of 5 by Very classy The bronze finish is very pretty and looks great with the rich, warm tones of my home and my darker baskets. They are solid metal so they are very sturdy and hang nicely. Cutting the tiny labels to fit into the slots was a little tricky but allowed me to pick my paper and make a mistake! November 22, 2011
Rated 5 out of 5 by LOVE THEM This is my 2nd pkg of these. I used my 1st to display the sand of places we have lived over the yrs in our military life. This one is going to be for my containers that hold sweaters, skirts and l/s shirts in my closet. It will help my husband put clothes away!! And thats a beautiful thing:) November 20, 2011
Rated 5 out of 5 by Love the labels! I ordered 3 sets of the labels and love them. They are rustic, heavy-weight, and very durable. I am using them on wicker baskets and they look great. November 19, 2011
Rated 5 out of 5 by Cute and functional. Charming little accent pieces. I tied them onto storage baskets with string. Cute! November 19, 2011
Rated 5 out of 5 by Multiple uses, functional, looks great! Hang on baskets, label jars, re-usable gift tags. Hang from ribbon, wire, hooks or string. Great organizational tool! My children brought sand back from the beach for friends that had visited us at our condo in Destin, FL this summer. We put it in fun glass jars and hung these label holders from white and brown ribbon. The label read, Destin, FL Summer 2011. August 6, 2011
Rated 5 out of 5 Something unique I purchased these labels to organize my laundry room baskets; to make it easier for guests to find bath tissue, soap, etc. They look very nice and have a good weight to them July 4, 2011
Rated 5 out of 5 by A perfect solution These label holders are made of a high quality metal that allows them to hang beautifully. I had been looking for just this item for myself and others and love that they fit my specifications exactly!. I have used them throughout my home and would highly recommend them. June 20, 2011
Rated 5 out of 5 by fan-tab-ulous item We are a military family and move quite often. I have been looking for tag holders for our collection of sand from each base we have lived. These tags are perfect, adorable and I love them! May 29, 2011
Rated 5 out of 5 by Good quality, great look These hangers are exactly as pictured, and are good quality, heavy metal. Easy to cut ribbon to thread through holes; easy to cut card stock to make labels. (Since the edges get covered by the holder, doesn't matter if they aren't perfectly cut.) These look great on fabric bins in my art room and ones in my pantry. May 18, 2011
Rated 4 out of 5 by Functional & Fun These label holders look fantastic, and were easy to hang. I bought some twine to hang them off some muslin lined baskets that I have - and I was actually able to thread the muslin tie right through the hole in the label (no need for raffia/twine/rope). They are made of quality metal, and have an adequate opening for labels. The only reason I didn't give it five starts is because you have to insert your own labels. Some paper (of appropriate size and shape) would have been very helpful. But I just cut my own out of a heavier stock paper - and they look great. May 9, 2011
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Product:AE208-Hanging Label Holders - Set of 12

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