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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Set of 12 Hanging Label Holders 4.6 5 66 66
Nice way to organize Stylish and fun way to organize baskets and bins. Much better than a sticky label or tape! March 16, 2011
Just as expected The quality is wonderful. Used these on baskets in a bathroom closet that I chose to leave the doors off. Many positive comments from guests. May 13, 2013
Looks great and sturdy I just made inserts for the tags and used jute to hang them. They look great! Make sure to use card stock to create labels. It would be nice to have blank labels that come with but it's not that big of deal. It's easy to create a template on the computer and use. I like handwritten inserts. March 14, 2013
Easy to make your own labels to insert into the tags. This is the second time I have ordered these label holders. I do like the color. I tea dyed my paper that I used to make my labels and that enhanced the appearance of the holder. The holders are a weighty item therefore when I added the cord for a hanger, they hung quite straight. I use them as hang tags on my storage drawers in my sewing room. They are attractive and I am extremely pleased with the holders. January 8, 2012
Nice size and weight I purchased to use on vintage picnic baskets on top of my laundry room cabinets where I keep extra sewing notions, floral oasis, craft items, etc. It was easy to make a sample size label cut from paper. I printed labels on nice paper with a fancy font and cut them to the size. Purchased twine at a Home Improvement Store for them to hang from. February 14, 2013
Love the heftiness of this product. Love the heftiness of the metal labels. They are large and stand out when hung. March 12, 2012
Love them, make labeling baskets stylish and neat. Would recommend to anyone looking for a neat way to label baskets. Great value. February 27, 2013
STYLISH AND FUNCTIONAL THE 12 HANGING LABEL HOLDERS ARE ADORABLE ON MY COLLECTION OF VINTAGE SUITCASES, THEY ARE THE PERFECT WAY TO IDENTIFY THE TREASURES INSIDE. VERY PLEASED WITH THE PRODUCT, GREAT PRICE TOO! February 9, 2013
Great for Organizing! I have an antique apothecary chest (with multiple drawers) in my crafting/scrapbooking area and I use these to hang over the porcelain knobs to itemize the contents of each drawer. They're not only functional, but attractive as well; adds to the style and decor of my work area. Made sturdy with great coloration. I find that many of Ballard's quality items blend well with antiques. I'm thinking about getting more for my pantry/laundry room area for the same reason. Reasonably priced for the great quality. Lots of compliments! December 30, 2012
Love these hanging tags! I purchased some new knit Christmas stockings this year, and I used these as name tags, which I attached with twine. I've received many compliments on them. January 14, 2013
This product looks great I love the look of these tags, I have not utilized them yet because I have not found the correct sized inserts. What would make this product a perfect five would be the inclusion of a template or indication of where customers can find the correct sized inserts. December 21, 2012
Love these! I got these today and came back on the site to order more! I was glancing g at the reviews and couldn't believe people were knocking off points because there wasn't a precut paper label included .Seriously? If you want them to look nice you have to print them on the computer anyway! This is a high quality hard to find product-and cheap! Most label holders of this quality are at least 3 times the price. Great job! November 4, 2012
Set of 12 Hanging Label Holders Beautiful heavy tags. It would be very helpful if they came with the labels and string, twine or ribbon to hang them. November 23, 2012
HEAVY DUTY AND QUALITY PRODUCT I purchased 12 of these years ago and it makes me so happy to be able to still get more. I purchased 24 hanging labels to attach to baskets bought a spool of twine and and could adjust the length for each basket. They are great and a beautiful finishing touch to organized baskets. October 28, 2012
Very cute but... These are very cute however I concur with earlier reviewers that it would have been helpful to include small jute strings and a template for printing labels. (This would be easy for Ballard to have online so each customer didn't have to reinvent the wheel with spacing, etc.) They look super cute tied to baskets, but there is room from improvement. I knew this going in and am very happy with the look and funtionality these label holders provide! September 22, 2012
Great Quality I purchased these label holders to label containers in my craft room space and am very pleased with my purchase. They are not at all flimsy and the patina/color is great. They go with everything I have placed them on; which I hot glued directly onto the containers and am not using them hanging... but they look fantastic as such and add a level of sophistication that was missing on the plain boxes. September 6, 2012
Love them! These tags look great and very unique. Everyone that sees mine is so happy to find something that looks that great! Pretty sure you've had a few more sales of them because of that. October 10, 2012
Label Holders Handy and Handsome I have searched for something to identify books I put in baskets in my library. I wanted to label them for easy find but wanted it to still look formal and distinguished. When I received the brass holders, they were PERFECT! They can be reused and retagged. Several friends asked me where I bought them so they will be referred to Ballard. I plan to buy more sets. Definite deal worth getting. Denise June 29, 2012
I love the look and feel of these. I have not implemented my idea yet, but will use them on bins, boxes or magazine holders as I organize my desk. August 21, 2012
great quality the quality exceeded my expectations however it would have been nice if you had included some twine and paper inserts. arrived quicker than expected as well. August 10, 2012
A touch of nostalgia I love to make my table and drink areas unique. For a garden party, I used the hanging labels, on burlap twine, to label my drink jars. I received many compliments. I look forward to using them in the future. July 28, 2012
Hanging Label Holders UNIQUE...HIGH QUALITY....as is everything I purchase from Ballards. Fantastic customer service as well. It's noticed and appreciated...thank you!! July 23, 2012
Great Love these labels, they are great! They are not too heavy and hang great from canvas baskets. July 20, 2012
great quality I liked them so much I ordered second set. Am using them to help organize my closet and shelf spaces in my Napa remodel. June 29, 2012
Great for basket labels Labels are very heavy and nicely distressed. I bought 2 sets and will probably buy more in the future. Great for baskets, gift labels, and can be glued onto other containers. May 17, 2012
These look so cool! I used handmade paper, purple ribbons and grey baskets. Looks so pretty in my closet! Was not a problem at all to cut my own inserts, and get to use the paper I chose, and the ribbon I chose. Love these - perfect for my project!! April 27, 2012
LOVE THEM This is my 2nd pkg of these. I used my 1st to display the sand of places we have lived over the yrs in our military life. This one is going to be for my containers that hold sweaters, skirts and l/s shirts in my closet. It will help my husband put clothes away!! And thats a beautiful thing:) November 20, 2011
Multiple uses, functional, looks great! Hang on baskets, label jars, re-usable gift tags. Hang from ribbon, wire, hooks or string. Great organizational tool! My children brought sand back from the beach for friends that had visited us at our condo in Destin, FL this summer. We put it in fun glass jars and hung these label holders from white and brown ribbon. The label read, Destin, FL Summer 2011. August 6, 2011
Love the labels! I ordered 3 sets of the labels and love them. They are rustic, heavy-weight, and very durable. I am using them on wicker baskets and they look great. November 19, 2011
Cute and functional. Charming little accent pieces. I tied them onto storage baskets with string. Cute! November 19, 2011
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