1
Special Order Ships
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Product Reviews
Ask and Answer
If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Special delivery methods are noted in the item description.
Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.
Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:
- Two day service, add $9.95
- Next day service, add $19.95
- Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
To order a fabric swatch, click here.
We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.
Furniture
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Ballard Designs
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04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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San Marino Secretary Desk with Hutch
Overall rating
Rating Breakdown 4 reviews
5 stars
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4 out of 4100%of customers recommend this product.
4
4
The contrasting interior color options are so striking, you'll want to leave it open to enjoy the view. Spacious Hutch has two shelves that adjust to six positions. Drop-down desk front conceals a generous storage cubby, two drawers and cord management, so you can plug in your laptop. Three drawers beneath are flanked by paneled cabinets with 1 adjustable shelf each. Part of our exclusive Casa Florentina collection, it's available in your choice of several hand-applied finishes. Skilled Italian artisans apply your custom finish in layers, distressing each one by hand using the same simple tools and techniques employed by Florentine artists for centuries. Assembly required.
San Marino Secretary features:
Crafted in Italy of solid hardwood & fine veneers
Marbleized paper drawer liners
Locking hutch & desk
Includes brass plate personalized with your nameOverall rating
Rating Breakdown 4 reviews
5 stars
3
4 stars
1
3 stars
0
2 stars
0
1 star
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4 out of 4100%of customers recommend this product.
Product Reviews
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Ratings summary
Overall rating
Rating Breakdown 4 reviews
5 stars
3
4 stars
1
3 stars
0
2 stars
0
1 star
0
4 out of 4100%of customers recommend this product.
Beautiful piece of furniture
PostedApril 10, 2012
The finish is just as pictured. It is a heavy, solid, well constructed desk and hutch. Good attention to detail; the drawers are even lined with marbled paper. It fits beautifully into my decor. I find that the interior measurements of the hutch and lower cabinets are slightly smaller than what was written in the product description. My printer does not fit in the lower cabinet as I thought it would. There were also several delays before it was shipped and took several months to arrive. Ballard kept me informed about all of that. I'd say it was worth the wait.
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Another Ballard quality piece of furniture.
PostedFebruary 27, 2012
The overall quality is great, the finish is okay, I prefer more of a subtle sheen so I applied a soft wax and finished it off with steel wool. It looks wonderful. The storage in the desk is plentiful but I am disappointed with the hutch. I had planned to use it for my cookbooks since it is in my kitchen but the depth only allows for small books so I had to make another plan. All in all, I am very pleased with the piece.
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This product is well constructed and beautiful
PostedFebruary 23, 2012
The San Marino Secretary Desk with Hutch is beautiful. The distressed blue grey color is exactly like the sample that I received. The piece is well made and very substantial. The hardware is attractive and the desk mechanisms allow the drop front to move smoothly and safely up and down. I watched the men unpack each section, and it was very well protected.
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This is a beautiful piece of furniture.
PostedFebruary 19, 2012
I had to wait almost 12 weeks for this item to be delivered, but it was well worth the wait. It is a beautiful crafted piece of furniture. My only 'complaint' was I paid for in-home delivery because of the size of the secretary/desk however, when it was delivered, they unpacked and delivered 3 huge pieces into my home but would not set up the desk with the hutch. Becuase of the size and weight of each piece, I had to find someone to help me put the pieces together which took another 2 days. Once the pieces were assembled and was thrilled with my purchase!
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