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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Safety Pin Plaques - Set of 3 4.8 5 268 268
Love it !!!! Put these in my Laundry Room and they look sooo cute. My husband even commented on how good it looks -- and he doesn't notice new things very often. April 3, 2011
I love my set of 3 Safety Pin Plaques The package arrived as promised and the plaques look great! March 27, 2011
Safety Pin Plaques These "Really Big" Safety Pins Are So Fun !!! Exactly As Described In The Details Section. You Will Enjoy Them. March 19, 2011
A MUST HAVE! Very happy with my choice! They are just as big as the picture. I was expecting small, thank goodness. They are durable, and look great on my laundry room wall! Also purchased the Laundry sign in Black... another great deal. they look awesome all together! Wish someone had bought me these as a gift! March 18, 2011
Super cute! Hung in my laundry room. Lightweight and easy to hang. March 18, 2011
Excellent Quality Much nicer than expected. The perfect addition to my sewing room decor. March 17, 2011
Love them! I love these pins! They look beautiful in my laundry room, and I get alot of compliments on them. March 16, 2011
Love my giant safety pins! Darling! Bigger than I imagined. They actually open like regular pins! Fun on my laundry safetypin wallpaper. March 16, 2011
look great in my laundry room it took a while for them to be in stock and ship to me, but they are a great wall accessory. March 16, 2011
The plaques are adorable. I ordered these plaques for my laundry room. I hung them similar to the picture in the catalog. They are adorable. March 16, 2011
Great!!!! These are a great accent to my laundry room wall. They would also be great in a sewing. I saw these in the catalog and when I ordered them, they were not in stock. I waited a long time for them and I am glad I did. They are lightweight enough that they are easy to hang. My sister is now thinking of getting them also. March 16, 2011
3 Safety Pins The product was quality and I'm always happy with my purchases from Ballard Designs March 16, 2011
Unique decorating item I ordered the Safety Pin Plaques to decorate my sewing room and couldn't be happier with them. They really do open and make a wonderful conversation piece. March 16, 2011
Excellent Dash of Fun The pins are everything I hoped they'd be. I've had several comments on how neat they look. March 16, 2011
safety pin plaques After waiting a ridiculously long time to receive these I must say that I am very pleased. They look adorable in my laundry room. Very sturdy and fairly priced in my opinion. March 16, 2011
Looks great! The safety pin plaques look great. The only thing lacking was a clear way to hang them. I would have liked some sort of loop or something on them to make securing them to the wall a little easier. March 16, 2011
the product looks exactly like antique safety pins the pins look wonderful in my newly remodeled laundry room. Friends have made comments they really like them also March 16, 2011
Love the old time look to the product having hard time hanging on wall because of weight. Nails don't do the trick, might have to put in screws. March 16, 2011
Unique product love it We get alot of nice comments and enjoy product very much. Never seen anything like it before. March 16, 2011
BEAUTIFUL!! I couldn't be more happy with this purchase! They are beautiful, weighty and perfect in my laundry room. They were originally on back-order, but shipped before it was promised. LOVE!! March 16, 2011
I love these! I put the old fashioned looking safety pin in my sewing room next to a large button I already had on the wall. It looks adorable and everyone who sees it comments. The other two I hung in my laundry room and they make me smile! March 16, 2011
Object Art Love, Love, Love...they look great hung in my laundry room! March 16, 2011
Great addition to my Laundry Room Does a laundry room really need accessorizing? Yes, and these are just the wall hangings to do it. They are a great size and really add a designer look to a laundry room. Although they are pretty big, they are not heavy. And I love that they open up, even though I have them hung closed. March 16, 2011
true to period detail LOVE! LOVE! AND LOVE! THEY ARE LIKE GIANT OLD FASHION PINS DETAIL IS ON POINT. SIZE ACCUATE. COLOR TRUE. March 9, 2011
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Product:WP754-Safety Pin Plaques - Set of 3