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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Sacha Mirror 4.8 5 47 47
I bought two. One for my living room, the other in my dinning room. Love, Love, Love them both! I like how the mirrors reflect the different colors. March 17, 2015
Great statement mirror This mirror was a bit of a risk for me, as it is pictured in large homes with very modern decor, and my 1740's cape is quite the opposite - small and eclectic. However, it works perfectly with my decor without overpowering. I placed the mirror in the corner of my room near a window and it reflects light really well, making the room appear larger. I have already received so many compliments on this piece! I definitely recommend this mirror. Note: It has a rustic weathered bronze/gold look to it - definitely not silver (I knew this when I bought it). March 16, 2015
Perfect Accent I thought that this mirror had a unique look. I placed it on a wall near my switchback staircase. You can see it in the reflection from another mirror when you enter my front door. Love it! Perfect! January 26, 2015
Different from the Norm and versatile This was my first purchase from Ballard & I was happy with the packaging Ballard did when shipping this mirror. COLOR: the description states it is antique silver finish. It is NOT. It actually looks BRONZE. So be aware of that if you order. But I liked it so much that I kept it. I tried to upload pics but didn't work. I will try to update later with my pics. HANGING: My husband & I hung the mirror with somewhat difficulty. The mirror came with the hardware (it was taped to the styrofoam in the shipment box so you have to look for it). We felt that it needed more substantial screws so we used our larger ones with wall anchors. We originally planned to mount it to a stud in the wall but didn't find one in the wall where we wanted the mirror positioned. The mirror is somewhat heavy but if you go with bigger screws & anchors than the ones that are included with the mirror, we feel it supports it just fine without being screwed to a stud. The mirror is not exactly square so it had to be tweaked outside our leveled measurements to appear level on the wall. So it takes some effort to hang this mirror. It took us average people about 40 minutes to hang it. All in all I am happy with the purchase because I needed some type of decorative piece to cover up a light switch in our hallway without barricading it. The mirrors distract your eyes away from the light switch so it worked like a charm! It's not just your typical mirror with a frame & doesn't look pretentious but still has a classic look with a slice of flair. I like that its versatile in the fact that it can go with all sorts of decorative themes (ours is French) and I think it would look great in modern or traditional homes. I know if I changed my decorative theme it would transition well in others. Well worth it, especially when I got it on sale! January 9, 2015
  • 2015-05-22T08:48:05.872-05:00
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Product:WM837-Sacha Mirror
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