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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Sacha Mirror 4.9 5 36 36
fantastic! I absolutely love this mirror! it is one of the first things you see when you enter my home. While it is described as antique silver, it appears to me to be antique copper, which for me is a much better fit with my decor! I have not seen one like it anywhere else. Thank you for carrying this product. It is of high quality like all of your products. June 30, 2012
Love them! Used 6 of these for the foyer to spotlight the wall over the stairs leading up. Mirrors are very reflective and brighten up the space. The finish is more bronze like the other reviewers alluded, and that's exactly what I wanted. I had no problems with a ny of them bowing. They are sturdy and easy to put up. Just had a decorator come to my house and she asked me who custom-made them for me. Another Ballard success! October 25, 2012
Very versatile mirror My office/study has no windows. Decided I wanted to reuse the drapes from the study in my old house and create a faux window. Hunted around for a way to do that and came up with using two Sacha Mirrors. Look might not be for everyone, but I love it. Next thing to do is paint the walls a dark brown which will make the mirrors pop even more. As designer Mary McDonald says, if you have a small room with no light, don't try to make it look bright and big, embrace it and turn it into a jewel. Can't wait to do the brown -- will even do the enormous chair rail in brown as well. My only comment for people is that it looks more antique gold than antique silver. September 28, 2013
Adds interest to any wall I have one panel above a loveseat in my master bedroom. It is quite stunning and adds visual interest to the wall. Mine bows out just a little in the center but is not noticeable to anyone but me. It is easy to hang but measurements need to be precise, or you'll end up with several holes in your wall. June 27, 2012
Stunning I purchased 4 of the Sacha Mirrors and hung them together as shown in the catalog. If you are looking for wall art for a large wall, these make a beautiful statement! They are even more stunning in person. The only thing to note...hanging them is a bit tricky as the brackets are hidden behind the mirrors so attaching them requires the proper tools and some patience. September 23, 2012
Perfect Piece This is the perfect piece to add for that empty space on your walls! April 3, 2014
Beautiful mirror! I recently purchased three of the Sacha mirrors for a large wall behind my dinning room table. The mirrors are perfect for the area and can be admired for every angle of the living room. I have received compliments from everyone who has seen them. I would have given the mirrors five stars except as others have mentioned they are not all the exact same size. Each of the three mirrors varied in size, which made it tricky to hang them. It was impossible to have them in a perfectly straight line. If you are purchasing multiples, just keep that in mind. Also, one of the mirrors was slightly bent where you hang it from wall. This makes it closer the the wall than the other two, so if you look from the side, it is slightly sunk in. Other than those two issues, they are beautiful mirrors. Would recommend. October 29, 2013
Love it! I absolutely love this mirror. It finishes our living room off perfectly. It was super easy to hang, always measure twice and use a level before you install the second hook. I installed the first hook, then I had my husband hang the mirror on to the first hook (the mirror is really heavy). Next I had him adjust the mirror until it looked straight. I used a level to to make sure it was indeed level and mark the spot for the next hook. The mirror arrived 45 minutes before our dinner date and I had the mirror hung before we left the house. February 1, 2013
Multiples make a statement! I ordered 6 to hang on my 18' loft wall. I've got 4 installed so far. (Had to hire a handyman to help me. This is not something I could install alone.) Need a bigger ladder to get two more up high. Even with just 4 I'm pretty psyched about how this looks. The mirrors aren't completely uniform/flat, but I don't mind that - adds character and throws the light around more. March 22, 2014
Looks nice I put 4 of these mirrors together on a wall where my kitchen table is. Filled an empty wall well. It reflects light and catches colors of things that are in view of mirror. Easy to hang, they are a little heavy. July 1, 2012
Great addition This piece arrive well packaged and I was delighted at the quality and design. It is as pictured on line. March 8, 2014
Great look to the room We bought this to help brighten up our family room. March 6, 2014
Magnificent Mirror! I first saw these mirrors in an ad in a design magazine. A picture posted by another customer on your website with a single mirror in a newly renovated bathroom helped seal the deal! I purchased 4 to be hung as pictured in the ad and I think they add just the extra design touch I needed in the grand room of my townhome. And, I received them within just a few days! Thanks for the excellent selection and excellent service! September 9, 2012
Unique and different from the norm I love this mirror. It's more of a bronze finish and it adds so much light to a room by the reflection off all the small circular mirrors. I have a smaller living room with a small/medium sized t.v. on top of a smaller entertainment stand and I put the mirror behind the television. It looks great, adds lots of light and really compliments an otherwise ordinary wall behind a television yet is not distracting. LOVE IT! The mirror is quite large so one was plenty for my area. It would look great in an entry/foyer above a smaller table too. You can do so much more with it than just putting it above a couch (although I'm sure that looks great too.) February 2, 2014
What an impact! I needed to fill the empty wall in my dining room and wanted something with impact. And BOY do these mirrors have impact! I think it came out beautifully - and really added some interest to what has otherwise been a very plain room thus far. Even the contractor who hung it thought it was amazing! May 30, 2012
Sasha mirrow I bought four of these panals hoping to make a statement. They were very easy to hang and I love the look. My house is shabby chic with lots of antiques but this feature wall is such a great contrast and make the house look current. May 31, 2012
Stunning!!! This mirror is gorgeous in person. The pictures don't do it justice. I bought two and used them horizontally. I purchased them for a long wall in my dining room. The only problem I had with it was that I wanted to use it in every room of the house. It seemed to look good every where. I did stick with the dining room, though. I've been receiving compliments galore. Love! Love! Love! August 24, 2013
Beautiful and unique I love this mirror and want to buy 3 more! Very unique. Speedy delivery; great packaging. December 20, 2012
Absolutely beautiful I have a small place so I just bought one of these to put in my dining room which is opposite my kitchen. The mirrors are very pretty and provide a nice view when I'm working in my kitchen. Everyone loves it. October 17, 2012
Statement piece. I stacked two of the Sacha mirrors. A little heavy but easy to hang by myself. Substantial pieces that add drama to the room. Great buy. October 13, 2012
Stunning eye catching piece! This is absolutely beautiful and would look great in any room. I have received many compliments in the short time it has been up. Love, love, love this piece! December 22, 2013
Beautiful addition to a large space Our new condo has 11' ceilings and I needed a large piece above the dining table. This mirror is perfect. It's well made and substantial. Lots of ooohhhs and ahhhhs from guests. Hanging it was easy (for my husband), although you need to be very precise in measuring -- there's no fudge factor. May 30, 2012
I love how this mirror reflects the light all over the room. I love this mirror! It is so cool how the lights are reflected all around the room and is a bit different from every angle. I'm extremely happy with this product! It is the best thing ever! December 18, 2013
Changed the whole look of our livingroom. Love my Sacha mirror. Changed the whole look of our livingroom. My husband and I both love the look and quality. May 30, 2012
So many compliments It was a pain to put up four of them because of the need for precise measurements but I love them and they look great. Not only that but we get so many compliments on them. March 10, 2013
A new and interesting focal point I had been looking at the Sacha Mirror for months before finally biting the bullet and making the purchase. I typically do not make large purchases over the internet because I'm a look and touch type of buyer. When I first received the mirrors I was disappointed as one of the boxes was damaged and upon opening it appeared that it had been opened previously as the item was not packaged as completely as the 2nd box. After the return was made and I received the replacement excitement again returned. I hung them behind my couch and I LOVE THEM! It took a bit of work to get them even because everything is not welded evenly but the results are stunning! October 20, 2013
Looks Great in Dining Room! I was very pleased with the appearance of this item when I took it out of the box. I ordered it without knowing exactly where I wanted to place it. I am ordering another one today and we plan to stack the two pieces on a tall vertical wall in our dining room. It is very interesting and attractive and one of its strongest points is that it will complement but not compete with a very large and colorful piece of art that hangs on another wall in the dining room. January 29, 2013
Stylish Wall Decor Beautiful piece. Definitely an attention-grabber. A little heavier than I expected, but totally worth it. January 23, 2013
Very nice mirror We really like the mirrors. We purchased two to hang in our dining room above our credenza, and they have added a nice dynamic to the room. They are well made and were relatively easy to hang. The mirrors themselves do kind of go in different directions, so you have to play with them a little bit to get them all straight. Overall, a very good product and we are happy with the purchase. October 5, 2012
Beautiful Quality Stunning. The quality unmatched. Every person who enters my dining room always asks where I purchased this item? Very unique. October 17, 2013
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