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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

Furniture
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Highgate Rubber Boot Tray 4.8 5 551 551
the best boot trays! I love my new French Axis Rubber Boot Trays! These trays have changed our mud room into a dirt free zone. We live in New England where sand, grit and salt are always on our boots. It is wonderful to have a tray to catch everything before it ends up being tracked through the house! They are very well made and beautiful to own. Thank you Ballard Designs for the great quality that you offer! March 17, 2011
Very sturdy and stylish! I love this product and would recommend one to anyone who wants to have a stylish spot to put your shoes! March 17, 2011
It does the job... It certainly took care of the snow, salt, etc of the winter season...Now for the rain...it should do wonders for the rain boots and the garden shoes... March 17, 2011
Love this product. This product looks great and is easy to clean. The price is GREAT too. March 17, 2011
Mudrooms deserve good stuff too! Let's face it, an active lifestyle, especially one that allows kids to be kids and parents to be kids right along with them, requires utilitarian items such as these that are best suited out in the open rather than tucked away out of sight. It may as well be attractive and look as though you really shopped for it. Sure, you can pick one up at a local discount, hardware, or home improvement store, and it will serve its purpose, but it won't be as large, its drainage grooves won't be as tall, it won't be as attractive, and it won't be as durable. In our house, this boot tray easily accommodates four well-sized pairs of adult shoes/boots and as many as seven pairs of youth shoes; its drainage grooves are cut tall enough to keep the boots out of the drippage and dirt; it looks neat and substantial; and it holds up to daily, all-day use like none other I've had. Its straight-lined, rectangular shape allows it to line up neatly against a wall or side-by-side with another, making the mud room actually look tidy! Its weight and heavy-duty rubber keep it in place. Its flexible sides are the perfect height and stay standing yet allow for the occasional plopping of boots by a youngster or an in-a-hurry adult. It cleans up well also...looks good as new each time. Again, as long as you need an items such as this, you may as well invest a little extra money into it to get a lot of extra life and style out of it. March 17, 2011
Great for foyer Great for the front foyer to put wet and dirty shoes or umbrellas, etc. It prevents people from tracking water and mud into the rest of the house. March 16, 2011
Looks great, works well The tray looks great & works well too, holding three pairs of men's shoes/boots. March 16, 2011
Perfect for Winter! I love my rubber boot tray! It kept all the melting snow and salt off of my slate entry in the foyer. Less cleaning for me! :) Perfect spot for my husbands dirty boots as well! March 16, 2011
LOVE IT! This item is very functional and attractive. Great purchase. March 16, 2011
Great product For the price you really can't go wrong with this boot tray. It is attractive and fits nicely in any environment. Contains wet boots keeping your floors dry. I am happy with my purchase. March 16, 2011
Great Boot Tray! I need a boot tray in winter to hold wet or snowy boots. This tray is nice looking, far better than the less expensive ones you see in various stores. It's a somewhat flexible rubber, so would probably be less likely to snap and break compared to a harder rubber or plastic. I like it so much, when they went on sale I bought a second one! March 16, 2011
great piece This boot mat is sturdy and attractive. Nice design March 16, 2011
Great product This is a great product. I love that it's rubber & low maintence. It fits great under my bench. It just needs to be larger, since it only holds 2 - 3 pairs of boots neatly. I should have ordered the larger size. March 16, 2011
Functional and Attractive I was very happy with this product especially during the winter as is contained all our shoes and boots and kept the snow and salt off the floors. It is functional and attractive. Those who saw it immediately said I need one of those where did you get it? March 16, 2011
Great product; arrived within a few days I just love products that make my life easier and are good looking; this for sure is one of them. There has been so much snow and salt on our streets this past winter and now we are moving into the rainy season-this boot tray has saved my floors. Plus all the salt and mud just rinse right off the tray. A bonus is that everyone knows exactly where to put there shoes as they enter my home without me having to say something. In the past I have used many different type of floor mats to help with shoes and boots; by far this is the best. My mistake is that I did not purchase several to give as a gift after a friend remarks on how much they admire my FRENCH AXIS BOOT TRAY. March 16, 2011
so good looking and so functional The boot tray is so pretty I hate to see my husband's salty, muddy boots on it. It's also been super easy to care for when it's dirty. We hose it off and let it air dry. March 16, 2011
Everything that was promised The Axis boot tray is everything the catalog promised, durable and easy to clean as well as great protection for my woods floors from visitors wet boots and shoes. I keep mine by my front door so that people can just slip their shoes off right into the boot tray. Best purchase I made all year! March 16, 2011
Good Product The boot tray is made of a thick rubebr and is quite sturdy. I believe the price is right. I have seen cheaper ones in local stores, but they were very flimsy, and I was pleased when my Ballard one arrived. March 16, 2011
Love my boot tray! The boot tray was a great purchase. Not sure why I did not buy one of these things sooner. It holds several pairs of shoes and keeps my foyer so much cleaner. The tray washes out very easily too. March 16, 2011
Very durable This product looks good and is extremely durable. I have purchased other shoe/boot trays that have broken within a few days. This boot rubber boot tray is able to withstand stepping on the edges or having boots placed (not so gently) inside. March 16, 2011
This is a perfect size for several pairs of boots/shoes! This boot tray looks very stylish at my front door. It's easy to clean and has held up perfectly to a busy family's traffic! March 16, 2011
I love this boot tray, big enough but doesn't take up too much space, easy to clean, and pretty. This is a great boot tray. It is large enough for 3-4 pairs of boots/shoes but still economical in the amount of space it takes up. It is easy to clean, soft rubber that actually feels good to the touch, and beautiful! Cheryl O. Illinois March 16, 2011
Great size The boot tray is large enough to hold 3 large sized boot pairs, or 4 pairs of shoes. Works perfectly by our back door! March 16, 2011
great looking & great quality I love the french axis rubber boot tray. It looks wonderful and is very sturdy. It is a great addition to my entryway. A great way to keep my kids shoes off the floor & organized. I get lots of compliments on this item. March 16, 2011
Perfect for winter Very durable, and looks good too! Perfect for your entryway. March 16, 2011
Essential for protecting floors Despite the fact that I have tile in my entryway, I seemed to fight a never ending battle of dirt, sand and salt puddles all winter. Not only does this tray corrral all the shoes and boots into a neat area, it also provides desperately needed floor protection from the sand and salt used throughout the winters here in the Midwest. The occasional wipedown is all that is needed to keep this tray clean, and it has made a huge difference in how tidy my entryway stays through the seasons. March 16, 2011
Very stylish boot tray This boot tray is the classiest looking boot tray I have ever seen. The rubber is truly indestructible and will last for years! I am very pleased with this purchase. March 16, 2011
Axis boot tray I ordered two trays and they are wonderful. I am pleased with the quality and the look. I have a small entry so once I deposit wet boots in the tray, I slide the tray under a nearby loveseat. Neat. Exactly as pictured. March 16, 2011
Great place for the snow boots to land This is a nice place for the snow boots to land. It contains the drips and sand,dirt. It easily holds 4 pairs of snow boots. It can easily be hosed out. Also, it really looks great by the backdoor. March 16, 2011
Handy, lightweight, practical, attractive! Handy, lightweight, practical, attractive! And the price was right. March 16, 2011
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Product:AM817-Highgate Rubber Boot Tray
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