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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rubber Boot Tray 4.8 5 538 538
Sturdy and stylish! Love this boot tray! The rubber is thick and sturdy, yet it is very stylish and looks darling in my mud room. I use it for my dog's bowls and my and my husband's boots. It's the perfect size. I highly recommend it. March 12, 2014
This product is sturdy and unbreakable I love the fact that it is heavy duty rubber--so it won't crack if accidentally stepped on and it still contains the salt/water that melts from the snow on the boots so it doesn't ruin my floor. Very satisfied with it. March 12, 2014
Needed this Tray works perfectly for my needs. And not only is it practical, but also attractive. March 14, 2014
rubber boot tray I absolutely love the rubber boot tray. No more wet floors, boots or shoes in one place. By the front door, where they should be. Thank you, :0) March 12, 2014
This product is great for the winter I loved this product and it helped with keeping the wet snow off the floor. I definately would recommend it. March 13, 2014
What I expected Product is just what I expected...Ballard Design quality. March 13, 2014
Boot Tray Attractive, well-made and just what we needed for this endless winter and the upcoming "mud months." March 12, 2014
Attractive boot tray Really good looking boot tray and heavy duty. Wish I had bought more than one. March 12, 2014
Cute! Heavy duty rubber, very large, super value! Bought two for a beach house, perfect for collecting everyone's sandy shoes! Super cute design, and heavy duty rubber, good quality. Very large, will fit several pairs of shoes. Great product to protect our hardwood floors. I looked around in all the stores I could find boot trays, and these are a better product and better price. Might buy another!! November 17, 2011
More than a boot tray. After reading a previous post, I ordered a tray to use with my plants. Its a perfect use for it. I plan to order more. I may even use it for its intended purpose. :-) February 3, 2012
can be used for another great purpose I BOUGHT THIS BOOT TRAY TO USE UNDER MY DOGS WATER STAND BOWLS. nOT ONLY DOES IT DO THE TRICK BUT IT LOOKS GREAT TOO :) no more towels laying on the floor ! September 8, 2011
Excellent, well-made product Product exceeded expectations but delivery took more than two whole months! This was disappointing and makes me wary of ordering anything else from Ballard. May 23, 2011
Good product BUT cheaper elsewhere Like the simplicity of the product. holds several pairs of footwear. but after ordering and receiving the product, we noticed similar if not the exact item were more inexpensive elsewhere February 20, 2014
Quality Product I am very pleased with the boot tray. Quality plastic tray, perfect size for boots/shoes. Shipping was faster than I expected. February 21, 2014
Works great for large size boots and shoes In our snowy winter climate and early muddy spring, the boot tray works well with large size shoes and boots. It is very sturdy. February 19, 2014
Great for snowy, wet boots and shoes I am in and out of the house constantly with a new puppy and needed somewhere for my boots to dry in between outings. Since I take the puppy out my front door, I wanted something that would look nice under my foyer table. This boot tray is perfect and I can easily vacuum or wipe out the grass left behind by my boots. I put a small throw rug underneath since it is on a hardwood floor. February 5, 2014
Terrific item Love em. Wonderful quality. Wish you had door mats that matched the scrollwork in this item. February 13, 2014
Stylish Function I have been using my boot tray a lot lately now that it seems to snow every other day. It's roomy enough for my two pairs of boots plus my walking shoes and driving shoes. What I liked about this product was the design. Adds a little flair to what is a pretty mundane thing. I purchased the matching door mat as well, so that was a nice touch. February 5, 2014
Rubber Boot Tray Great boot tray.......fine quality and plenty of room for size 13 shoes... February 8, 2014
Attractive and Sturdy This boot tray is attractive when empty and functional. I like the fact that it is easy to clean up and doesn't rust. I keep it in the front foyer during the winter months, and may even leave it there for flipflops, tennis shoes, etc in the other 3 seasons. February 1, 2014
Simple and sleek! Works great and fits three pairs of heavy winter boots. February 6, 2014
Perfect for our wet and sandy beach shoes! Bought two of these - one for each door. What a time saver . . . when the sand builds up, I simply take them outside for a quick rinse with garden hose! February 1, 2014
Love this product! This product does exactly and serves the exact purpose I bought it. It holds the dirty boots/shoes that come into my mudroom before they hit the floor and dirt gets dispersed about. January 30, 2014
Good size This is a very good boot tray but agree with previous reviewers who stated it has a very strong rubber smell. It only lasts for the first few days but it eventually goes away. This tray also holds at least 4 pairs of adult shoes which is exactly what I was looking for! January 27, 2014
Big excellent catch all boot tray !!! This big wonderful boot tray is big enough to hold at least 4 pair sandy, wet or muddy shoes or boots. When my boot tray first arrived, I must admit I was just a wee bit disappointed-it did smell of rubber, when I first removed it from its' packaging. This smell was soon gone! Then it was a little bit misshapened , but I soon realized this is because it is made of rubber and the shape acclimated to the warmth of my home and it is just fine now! I would be delighted to recommend this tray and I think you will be pleased if you bought one too! March 14, 2013
Great Investment Love, love this boot tray. I just installed almost white carpet throughout my home & this tray at the front door has been a life saver. Being made of rubber it catches all the dirt & wet from shoes & boots. And so easy to clean, just dump & wipe it out. The size is perfect & holds several pair of shoes at a time. I would highly recommend this item to everyone. A great investment for protecting your flooring & keeping the dirt at bay. Thank you for such a great product. January 9, 2014
Was exactly as described I purchased this for winter company, so guests could remove their boots in our enclosed entry/porch and a space heater would keep them warm. Would love it if it were available in a smaller size to use inside for everyday! January 19, 2014
Great, durable product I am very pleased with this boot tray. I love how deep it is; seems to really handle a good amount of water and mess. It is also a great size-we can easily keep four sets of shoes in it at a time. I was also interested in this product because it looks nice while still being functional. January 16, 2014
perfect size for entry Purchased as gifts this year and purchased one for myself. Perfect size for entry. Great price too! January 19, 2014
Use it for house plants I use it under house plants on a hardwood floor. It is lightweight and I can move the plants from room to room for the sunlight and I anticipate easy cleaning of the tray when it will need it. And it looks a lot better than those clear plastic saucers and it protects my floors better during watering. They tray does bend a little when you lift it, so you either have to drag it or be very, very careful when lifting it to move it with plants in it. February 21, 2013
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Product:AM817-Rubber Boot Tray