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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rubber Boot Tray 4.8 5 538 538
Like the quality and size The tray holds about 4 pair of adult shoes or 3 pairs of boots. I not only like the thickness of the rubber but its flexibility. At first I didn't like the strong "tire smell" when I opened the box, but it has since dissipated. I would recommend this product! April 16, 2011
Great Housewarming Gift I bought this for a friend who recently bought a new home. It made a great housewarming gift. It was packaged nicely for wrapping. It did have a slight odor, but that was expected. It is charming and a classy addition to the front porch. May 20, 2011
This product is a must. I have been looking for a decent boot tray. The ones I've seen at the store were small and boring. This boot tray is much larger and more sturdy. Plus the design just adds to the features. I bought two, since the price was right. May 21, 2011
Looks great (hard to believe it is rubber) and very functional- great for boots in the mud room and even for the dog's bowls! I love this boot tray- looks great (cannot tell it is rubber unless you touch it!) and very functional. I use it under a table in my entry way for boots, and also have one for my dog's food and water bowls in the kitchen! May 21, 2011
Love it, works great. I love my boot tray. It fits perfectly in my entry hall and has helped so much with the dirt problem. I do not have to sweep a couple times a day now. The kids now take their shoes off right away and put them in the tray. May 20, 2011
Great value I'm very pleased with this classy-looking boot tray that keeps our outdoor shoes neatly organized on the front porch. The shipment was delayed but Ballard's customer service kept us apprised of the revised delivery date. May 21, 2011
Functional and Attractive I was very happy with this product especially during the winter as is contained all our shoes and boots and kept the snow and salt off the floors. It is functional and attractive. Those who saw it immediately said I need one of those where did you get it? March 16, 2011
Fantastic Item I purchased this boot tray for my home and then purchased a second one for my daughter's family. The boot tray is attractive and functional. This is the perfect solution to 'water on the floor' from wet boots. I haven't seen another like it anywhere. March 21, 2011
Exactly as pictured and described. Everything about this boot tray is as pictured and described. Unfortunately, it smells (as new rubber products often do). Based on my experience with other rubber products, the smell will dissipate over time. May 22, 2011
Good looking boot tray! I love the French Axis Rubber boot tray that I recently purchased. It looks great in the entry way and is very sturdy. The ones I used in the past were a little too industrial looking, but this one lends a little flair. I couldn't be more pleased. March 21, 2011
Multi-Use! I am planning on using this item as a tray to hold potted plants that I bring in during winter months. It will protect my floors from leaky pots when I water...and look fashionable as well! June 11, 2011
Heavy duty and good looking We track in a lot of mud here in the country, and it's great to have an attractive, sturdy tray at the door to park the dirty boots. Hoses off easily, low maintenance. Just wish I had ordered two instead of one at the sale price! April 16, 2011
Love it! This boot tray looks and works well. I inserted the rubber tray into the well worn 5 yr old copper boot tray also from Ballard and it works well. I also placed one in the garage for cleats and boots. Great product and price. April 16, 2011
This product is excellent for boots & shoes. A great design boot tray. It's placed in the front hall closet for either snowy or rainy boots. It had an unpleasant order when unpacked, but this smell is easily removed when washed. June 10, 2011
Very durable This product looks good and is extremely durable. I have purchased other shoe/boot trays that have broken within a few days. This boot rubber boot tray is able to withstand stepping on the edges or having boots placed (not so gently) inside. March 16, 2011
This product is perfect for what I needed I do not use this for boots, I put the front end of my snowblower on it to keep the water and salt off my concrete floor so the runoff doesn't stain the floor with rust. It's very well made and can be used for many things other then boots! March 16, 2011
I love this boot tray, big enough but doesn't take up too much space, easy to clean, and pretty. This is a great boot tray. It is large enough for 3-4 pairs of boots/shoes but still economical in the amount of space it takes up. It is easy to clean, soft rubber that actually feels good to the touch, and beautiful! Cheryl O. Illinois March 16, 2011
Attractive and functional I bought this boot tray to store shoes attractively and cleanly at the front door. The design is much nicer than a simple plastic tray and can be easily stored when no longer needed. June 4, 2011
A must have especially during the winter months. I am delighted with this boot tray. It is sturdy and is attractive for the entrance hallway. Although it arrived after the snow has gone, it will be of much value in the winter months to come. May 21, 2011
pretty, practical, tough Nice to look at (as boot trays go), great for collecting messy footwear and so far has stood up to regular abuse from my 4 & 6 year olds. I now have 3 of these boot trays. June 14, 2011
Substantial Love the boot tray. It's very substantial so I'm sure it will last for years. The design is beautiful and very eclectic so it would look great in many settings, including my mudroom! May 23, 2011
This product best feature was the rim to keep dirt off floor. I would recommend this product for a mud room. It holds my boots and garden shoes with no dirt getting onto the floor. I just simply pick it up and shake it outside or hose it down. May 21, 2011
Love it! Great product. Well made. Reasonably priced. Perfect for wet snow boots in winter and dirty garden boots the rest of the year. Keep it by the door to collect boots before dirty residue collects on floors. April 16, 2011
Axis boot tray I ordered two trays and they are wonderful. I am pleased with the quality and the look. I have a small entry so once I deposit wet boots in the tray, I slide the tray under a nearby loveseat. Neat. Exactly as pictured. March 16, 2011
great looking & great quality I love the french axis rubber boot tray. It looks wonderful and is very sturdy. It is a great addition to my entryway. A great way to keep my kids shoes off the floor & organized. I get lots of compliments on this item. March 16, 2011
This product keeps my house clean! Love using the French Axis Rubber Boot Tray! It aids in keeping wet shoes off my flooring. It has been indespensible this past winter. I am looking forward to when the monsoons hit during the summer! April 16, 2011
Great for keeping the entryway tidy! I like this boot tray so much I'm going to order another one for another entryway. My husband wears a size 13 and his shoes fit perfectly. You won't be disappointed. May 24, 2011
Great product This is a great product. I love that it's rubber & low maintence. It fits great under my bench. It just needs to be larger, since it only holds 2 - 3 pairs of boots neatly. I should have ordered the larger size. March 16, 2011
Great Boot Tray I have 3 of these boot trays and I love them. They keep the dirt contained and my porches clean. They are easy to clean, durable and they look nice too. June 3, 2011
Good Product The boot tray is made of a thick rubebr and is quite sturdy. I believe the price is right. I have seen cheaper ones in local stores, but they were very flimsy, and I was pleased when my Ballard one arrived. March 16, 2011
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Product:AM817-Rubber Boot Tray