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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rope Knot Doorstop 4.1 5 53 53
Just what I wanted I am so pleased. I needed heavy door stops for my home. They fit in quite well with my beach house design. August 4, 2012
perfect doorstop perfect size and weight!! i have this at our lake house and it fits the decor of the house. and best of all it holds door open or closed! July 16, 2012
Great Door Stop Use this in my bathroom and it does the job it's suppose to and looks fabulous! July 12, 2012
Fit the decor perfectly Though this is certainly heavy enough to use as a doorstop, I purchased it as an accent piece to sit on a nightstand in a boy's coastal themed bedroom. Very cute! It appears to be well made. May 25, 2012
door stop This makes a great door stop and fits in with my sea side decor, The only problem is it got very hot and I haven't opened the windows and I haven't used my new door stop. SV May 26, 2012
Useful and attractive Perfect doorstop. Just round enough to kick into and out of place when opening and closing the door, but not too round to roll out of place once it's set. Had my eye on it for some time but thought it might be more than I wanted to spend, but so glad I finally bought one. March 1, 2012
As expected Many of the other reviewers expressed disappointment that the rope "handles" did not stand up as shown in the catalog photo. My handy husband threaded some wire through ours, which made them exactly as shown. I am happy with my purchase. January 21, 2012
So playful and functional! The rope knot was nice and heavy. There is something inside that gives it weight and holds the door open beautifully. Great job Ballard. Just the clever and sophisticated style that I've grown to appreciate from you ! January 28, 2012
The rope knot doorstop is almost perfect! The rope knot doorstop is heavy enough to hold our doors open (thought it might roll over). The only negative is that the loop does not stand up straight like in the picture; it flops over. I still love it though! November 15, 2011
Neat product but could be heavier This door stop stops the door from banging around in the wind however the dogs think it's a play toy! Neat product but could be a bit heavier in case the wind is strong it sometimes will let the door move a little every time the wind blows. October 20, 2011
Excellent quality & beautiful extra decor I have been very impressed with this beautiful door stop.We needed a door stop that would hold a heavy door open and this weighted door stop matched our decor, so that you cannot tell it serves a purpose as well as looking excellent in the room. September 15, 2011
fair the quality was disappointing. The rope did not completely cover the ball. December 12, 2011
Finally, a doorstop that works! We were using hand weights to hold the door open. The metal was leaving scratch marks on the tile floor. We tried everything but the door would always end up sliding to a close. This is the perfect solution! No scratches, the kids can easily pick up and move and of course, it is very stylish. March 16, 2011
Really cute and nautical Love this, bought 2 and I am going to order another one. The top does not stand up on it's own, but you can prop it up against the door. Nice and heavy. We live right on the water and it will stop a door slamming even in 20mph winds. May 21, 2011
Stylish and does the job well. love this rope doorstop. Love the look of it and very pleased with how well it works. Would definitely recommend! September 15, 2011
Rope Knot Doorstop Because my husband and I are sailors (we own a 42-ft. sailboat), we love anything nautical. However, the loop on the knot does NOT stand up as pictured, it leans over very limply. July 1, 2011
A door stop is a door stop, it serves its purpose. A door stop is a door stop, it serves its purpose. October 9, 2011
Perfect solution. Quality product. When not in use, we hang them on the door knob. September 25, 2011
Cute and functional Love the rope knot doorstops. Purchased 2 and am thinking of purchasing 3 more. They fit our decor perfectly and provide functionality. May 14, 2011
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Product:AA919-Rope Knot Doorstop