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Reynolds Bench with Aged Brass Nailheads

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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We offer free swatches of all our fabrics. $6.00 Shipping and Processing. Ten swatch maximum.

Reynolds Bench with Aged Brass Nailheads is rated 4.3 out of 5 by 11.
Rated 5 out of 5 by from Great piece I ordered this bench to use at the foot of my king sized guest bed. I did a COM with the fabric and did it in a french blue linen with the brass nailheads. It's really beautiful and Ballard made the COM process fairly easy! Thanks.
Date published: 2016-05-13
Rated 5 out of 5 by from Outstanding! This is our first experience with a custom order from Ballard. We ordered the fabric swatches (generously sized) and selected the one which worked best for the space where the bench would be placed. The order process was easy, the customer service people were exceptionally helpful, and we were notified by email at each step of the process. The end result is a bench of outstanding quality. The upholstery work is pure perfection. We could not be more pleased.
Date published: 2016-08-13
Rated 4 out of 5 by from Comfortable and well made I was happy with my Reynolds bench. It was delivered to me in perfect shape and is a good looking addition to my bedroom. My only negitive comment is that I had some issues with the fabric I requested (a green velvet), which had subtle color variations in it. Although not bad enough to send back, I have to admit I was a bit surprised that Ballard used a bolt of fabric that wasn't perfect.
Date published: 2014-12-03
Rated 4 out of 5 by from Nice sophisticated look. Overall, we are pleased with this product. Good workmanship. Nice upholstery job. Sophisticated look. Agree with other reviewer who thought the legs look a bit too spindly. Though they seem sturdy, I would be hesitant to toss a really heavy suitcase or relative onto the bench. For an overnight bag or small suitcase or for your spouse to sit and pull up their stockings, it should be fine.
Date published: 2014-05-14
Rated 4 out of 5 by from Great Accent Piece Ordered this item to use at the foot of my king size bed-Although it wasn't long enough to cover from end to end of the bed it still works well and looks good
Date published: 2013-07-27
Rated 3 out of 5 by from Service great, product so so I ordered this custom bench and it was delivered well packaged in their estimated time frame. Overall the quality of the bench was good but the cushion is not acceptable. Ballard had been very responsive but a month after delivery I do not yet have it resolved. The cushion ticking material appears to large and bunches under the exterior fabric. I tried steaming it extensively myself to avoid returns but a second problem seems to be the cushion is cut too wide for the frame and no amount of steaming will fix that. The result is a sloppy looking piece. I'm encouraged that Ballard will make it right but the effort has been inconvenient. I also wonder if a print would lesson the scrunched appearance of the material. Frankly I expected better quality control for the $650 cost.
Date published: 2017-04-22
Rated 2 out of 5 by from Poor quality I am not impressed with the quality of this bench, especially for the price. The fabric arrived puckered and only looks worse over time. The bench is very lightweight and easily slides across a hardwood floor. We placed the bench in our entryway for guests to set down their purses or other carry ons. The bench shifts and moves anytime something more than a few pounds goes onto it. Thumbs down unfortunately :(
Date published: 2013-04-21
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UB031-Reynolds Bench with Aged Brass Nailheads

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