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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.7 out of 5 by 171 reviewers.
Rated 4 out of 5 by Beautiful Basket The provence market basket has a beautiful design. It's a large basket that can be used for a variety of purposes around the house. Mine is currently in the entryway. I'd love to have another one. July 17, 2011
Rated 5 out of 5 by Beautiful Sturdy Basket-BIG! This basket is very well made! It's sturdy and very large. I bought the black basket. It goes perfect with my black furniture. A great purchase! Could hold newspapers or even firewood. June 3, 2011
Rated 5 out of 5 by Love this basket! I am using it in my bathroom to store towels. Functional and looks great! May 22, 2011
Rated 4 out of 5 by Nice large basket The basket is rustic looking and larger than I thought it would be. May 21, 2011
Rated 5 out of 5 by Provence Market Basket Really like it, large and very attractive. I have the washed gray in my living room, might order it in natural for my sewing projects. May 16, 2011
Rated 5 out of 5 by I love this basket. It is both beautiful and functional. This basket is very pretty and useful. I am using mine for laundry but keep it placed in my looks beautiful and is functional too. May 12, 2011
Rated 5 out of 5 by Its a Ballard's As always Ballard's items exceeds Excellents. This basket is no exception. May 1, 2011
Rated 5 out of 5 by great style Basket was larger than I expected, even after looking at the measurements. Liked it even better than I thought I would when I ordered it. Very durable too. April 29, 2011
Rated 5 out of 5 by Love this basket This basket is great to hold my magazines. It's large enough to put many in there and looks great next to my chair. Blends in perfectly. April 27, 2011
Rated 5 out of 5 by Form & Function! Very cute, spacious basket. I use it in my living room to collect extra throw pillows. I had to wait for delivery while it was on backorder, but it was so worth it! April 27, 2011
Rated 5 out of 5 by Provence Market Basket While I had to wait for the basket to ship as it was out of stock. I am glad I waited. I was replacing a loved laundry basket, and I love this basket even more! April 25, 2011
Rated 5 out of 5 by This basket is very functional. ... large enough to hold two sofa pillows and a throw. Nicely structured and holds its shape. April 25, 2011
Rated 5 out of 5 by Provence Market Basket Marvelous The long wait for this basket to come into stock was worth it! It is gorgeous and strong! I think I will order another one! It is well constructed and not flimsy like some baskets! Exceptional buy! April 25, 2011
Rated 5 out of 5 by collectable basket I have collected baskets from all over the world for over 40 years. This is among the best quality crafted baskets I have. It is sturdy; made with no nails, screws, wire , only natural materials. It shows truly quality craftmanship. If you love baskets, you will need to add this one to your collection, even if it is the beginning of a collection! April 24, 2011
Rated 5 out of 5 by These baskets multi-task very well! I bought four of these baskets and have been so pleased with them. I am a picky basket person and these are the best I have used because they are big but lightweight, durable, and easy to carry with a reasonable weight load. They make great hampers, carry baskets for room clean up (especially kids things), or just sitting as a decoration with magazines in in. Thank you, Ballard Designs! April 10, 2011
Rated 5 out of 5 by I Love It!!! I could not believe how big this basket was when it came. I just love it and for the price you cannot beat it. I many just have to buy more. I love the weaving, i have a coastal decor and it just fits right in. Just can't say enough about it. Definately recommend. March 31, 2011
Rated 5 out of 5 by This basket is beautiful. This basket does not disappoint. I was hoping it would be a bigger size and it was! Looks amazing next to my sofa. March 16, 2011
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Product:AB139-Provence Market Basket

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