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Promotions Policies

Important things to know about our promotionsOn any Ballard promotion, certain restrictions may apply, so it's important to read any disclaimers. You'll find them clearly visible on any promotion or special offer we publish. Here's a list of possible exclusions.

Potential Offer & Promotion Restrictions

  • Offers valid through time specified in disclaimer only
  • Offer cannot be combined with other offers or promotions
  • Offer applies to in-stock only items (when applicable)
  • Offer not valid on previous purchases
  • Offer applies to online orders totaling $XXX or more before taxes (when there is a threshold)
  • Offer cannot be used online or via telephone
  • Offer not valid at outlet stores
  • Promotion not available in outlet or retail stores (check retail availability)
  • Promotions are not valid on antiques
  • Offer not valid on previous purchases and cannot be applied to full-price items,
  • antiques, door busters, "Best Buy", gift certificates, "Bring Home Ballard" items, donations or
  • Last Call merchandise
  • Not valid with any other offer, unless specified
  • One coupon per customer (when available). Coupons have no cash value.
  • Void where prohibited by law.
  • Void if purchased, sold, or bartered for cash.

Potential Shipping Restrictions

  • Shipping charges based on item price before discount
  • Free Standard Shipping does not include express, oversized, in-home, or other special delivery charges.
  • Please check delivery methods and availability during Step 2 of checkout

Can I combine discounts?

Discounts cannot be combined. When shopping on the web site, you'll be asked to provide a "Promotional Code"; your discount will be reflected on your order total.

Will you honor the sale price for my custom upholstered item?

Ballard Designs will happily honor any published discount for custom upholstered fabric during our sale period. To receive the advertised promotion, your fabric must be post marked before the sale end date and your order form must clearly note that you would like to receive the advertised promotion.

How often do you offer sales?

You can view our Estate Sale for new reduced items or click here to sign up for email promotions.

Do you offer price protection?

At Ballard Designs, we have a high regard for value as well as quality. Real value means the finest quality at the best price. If the exact item is advertised elsewhere for less, provide us the advertisement within 30 days and we'll refund the difference. (Our Price Guarantee applies to Internet offers only when the same price appears in the company's printed advertisements.) If we offer a special price on the item you purchased within 30 days of your sale, simply bring it to our attention and we'll refund the difference.