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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)
O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.
Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
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Portofino Mirror
4.8
5
31
31
Great style
I purchased this for my dining room and love the result. It's made of urethane so the weight wasn't too terrible for my husband and I to hang. This is an antique white so it reads a bit to the creamy yellow side. I only gave 4 stars because there is a very small hairline crack on one of the circles, but I think I'm the only one who notices it.
October 18, 2012
Gorgeous over a fireplace
This mirror is gorgeous! I bought it to put over my fireplace and it is such a focal point in the room. The picture doesn't show it, but the paint is a rubbed finish and combined with the smaller antiqued mirror sections, this piece is truly unique. Since this was my first purchase from Ballard Designs, I received a welcome 10% discount, which helped with the price since shipping was high. I never usually buy something this expensive, but it was well worth it. Also, I did buy the power hooks that are recommended and they were a breeze to hang this up.
September 20, 2012
Beautiful!
My daughter has this mirror in her home, and the moment I saw it, I fell in love with it. She has it on a wall in her living room situated in a seating area between two chairs. I have it on a wall opposite a window in the eating area of my kitchen. The kitchen table and matching hutch are both distressed cream colored, so the mirror fits perfectly with the furniture. The mirror makes the eating area seem bigger and brighter by reflecting light from the window. In fact, at first glance, it looks like another window with a decorative frame. I highly recommend this mirror. You won't be disappointed. P.S. Purchase the special hardware from Ballard Designs to hang it because it is very heavy.
June 12, 2013
This is a beautiful mirror!
I purchased this mirror to hang over an antique-look buffet in my dining room, and it is perfect! It really makes a impact, and I've gotten lots of positive comments about it. It was very easy to hang (with careful measuring beforehand, of course), and although it looks like it would be really heavy, it is not. I had been looking for "the perfect mirror" for this space for months, and I am so glad I chose this one.
July 13, 2011
