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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

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Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

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In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

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Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

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  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Porta Baggage Rack 3.7 5 108 108
Well made, excellent price, a must for a small guestroom I had been looking for some time for an affordable luggage rack for a small guest room. This one is great: well made, sturdy enough to support a packed, heavy piece of luggage, and even attractive enough to leave open with a tray on top as an everyday piece of furniture. I have always been extremely pleased with purchases from Ballard's. The catalog is similar to a high-end magazine. October 23, 2011
lovely luggage rack I've wanted one of these in my guest room forever...this one is beautiful (I bought the white one) and collapsible too. Perfect and affordable. October 16, 2011
Beautiful piece I bought this luggage rack as a gift for my sister who has everything...She is an Air Force Reservist, and travels every month..........she absolutely loved it!!.. It is a beautiful piece..well made, sturdy..looks more expensive that what it is. She has it permanently set up in her bedroom and it looks like a piece of her furniture. I would highly recommend this product. I plan on getting one for myself. October 16, 2011
Beautiful addition and practical use! I think this is a great rack for someone looking for practical use and pretty decor. The one issue I had with it is that the tray on the bottom was difficult to place in the holes and kept popping out. I am hoping that once the straps get used to being stretched out it will work quite nicely. I like it and it is the prettiest one on the market and a great price! October 12, 2011
Sturdy and functional This luggage rack is of very good quality and is a good size--it's larger than many other metal luggage racks. The shelf below is a nice addition. It has to be removed to fold up but it's easily done. I have one in each of the guest rooms at our vacation house and they work great since we mostly have weekend guests visit and they don't need to fully unpack their clothes. October 3, 2011
Perfect for Guest Room The shelf on the bottom sold me on this great luggage rack. Perfect for extra towels or to give your guests a place to store small items. September 29, 2011
attractive luggage rack, sturdy While this luggage rack should support heavy suitcases and is attractive, the pegs on the bottom shoe rack do not line up with the holes in the bottom rails. Therefore, the shelf does not add rigidity to the rack and sits at a slight tilt rather than flat. September 29, 2011
This product is very sturdy I like the size of the baggage rack and I also like that there is a shelf on the bottom which my guests appreciated as well. It seems very sturdy. September 28, 2011
Nice Luggage Rack The Porta Baggage Rack turned out to be a very nice piece. It is sturdy and I love the color and finish, we got the off-white. I haven't had the opportunity to see how it works with an actual piece of luggage on it, but it looks good in the room even without something on it! I also love the shelf below which is something you don't find normally. It will come in handy and be put to the test when our visitors come in two weeks. September 26, 2011
MAKES YOUR GUESTS FEEL WELCOMED! NICE PIECE, especially at the sale price. Plan to use in my guest room for luggage and place towels, toiletries on the bottom shelf for their stay. Pefect addition to make traveling a little easier on your guests. Has a slightly distressed finish with small patches of red showing through. You really don't notice the red unless you are studying the piece. Glad I ordered it. September 22, 2011
Good quality and price. This baggage rack is just perfect in my guest bedroom. I have been looking forever and now I'm glad I waited. I have recommended it to my daughter for her new home as well. September 22, 2011
Porta Baggage Rack It was exactly as represented and just what I wanted September 18, 2011
Luggage rack Very nice looking luggage rack and good price. The extra shelf is a nice feature. Arrived well and nice and light weight but firm. September 14, 2011
Attractive and well made. I resisted this item for a long time because I thought the price was more than I wanted to pay, but I could not find a rack that came close in looks. I finally bought 2 during a sale, the dark brown for our summer home and the light color for our winter home. I am very pleased with the finish and construction. I was also pleasantly surprised when I was told that I could mail the luggage racks to 2 different addresses without an extra charge. The fact that the lower shelf must be removed to fold the rack is inconvenient, but not a major issue. I know when I order from Ballard's I can expect a quality item. September 14, 2011
porta baggage rack review i was pleasantly pleased with my purchase of the porta baggage rack. it is exatcly the size i needed for our guest room and am sure will come in very handy for guests. September 9, 2011
Exceeded Expectations The luggage rack is just perfect for our new guest room. Solid and well built, I know it will withstand years of our friends and family's use. August 14, 2011
Great style Looks great and how wonderful to have a lower shelf too! It would have been nice, though, to be able to close the rack without having to remove the shelf first. Somewhat of a design defect, but, I still love it and think it is worth the extra effort. Overall, looks great and is functional too! August 5, 2011
Great Looking Luggage Rack My Luggage Rack looks as good as a piece of furniture in my guest bedroom we may never put it away in the closet. The guest like that it has a place for shoes and it is very sturdy. June 12, 2011
good This was the third luggage rack I have ordered and am very pleased. June 6, 2011
great product Very solid, and elegant-looking. Works perfect in the bedroom for what I needed. Am very pleased. May 23, 2011
not easily stored I love having a luggage rack out for guests, but I don't like it out on a constant basis. Although this is a nice luggage rack, you have to remove the bottom shelf to fold it and then store it in two separate pieces. I'd prefer it if the unit folded as one piece for quick and efficient use and storage. May 15, 2011
Classic with high end details This luggage rack was a great purchase, not only did my mother-in-law find it helpful during her stay with us but she commented on the great shelf! I even like the way it looks in the room fitting with the eclectic/comfortable/traditional decor (I purchased the cream version). May 12, 2011
this product is sturdy The luggage rack is made well and accommodates a large suitcase. The shelf is a bonus for holding additional items brought by visitors. April 16, 2011
Most attractive racks that I have seen The luggage racks were better than I expected. Not only are they attractive, they are very sturdy. April 13, 2011
great quality, great looking, extra shelf is a great bonus needed a luggage rack for my guest rooms and this one fit the bill! some tend to look very cheapy and metal whereas this not only looks great (like a nice piece of furniture) but it is very good quality. it works great and is really lightweight for moving it around when you are not using the extra shelf. it is a great price for what it is. i think the black is the best looking color. April 11, 2011
Stylish and sturdy This rack is both stylish and sturdy. The bottom shelf is a bonus feature not found on most other racks. The bamboo finish is worthy of an expensive piece of furniture. April 7, 2011
Looks better in catalog than in person I was very disappointed in this product. Although functional, it came delivered with a missing peg so I could not use the shelf. The finish was also unattractive. They attempted to make it look like wood grain, but failed miserably. April 6, 2011
Perfect in the Guest Room! I bought this in the antique white color for my guest room. It fits in there perfectly. Love the bamboo look to it. It is much more sturdy than the ones you can buy at the bed and bath stores. More like a piece of furniture. I love the shelf on the bottom too. Though this does fold down, you have to remove the bottom shelf to do it. So mine is out all the time! March 20, 2011
I like the bottom shelf and design, but The flat brown paint makes the luggage rack look like cheap pressed wood vs. the natural looking solid bamboo wood the description implied. March 19, 2011
Larger and heavier than I pictured it. This is a very nice looking luggage rack, and looks nice when I have overnight company. It was just a little larger than I had pictured it. March 18, 2011
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Product:MI206-Porta Baggage Rack

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