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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 227 reviewers.
Rated 5 out of 5 by Beautiful! So glad I took a chance! I have had my eye on the Talia for quite some time, and finally purchased the 6-arm chandelier to go over my kitchen table. I was a bit unsure if the size would be too big for my smallish oval French-inspired 1950's dining set, but I gambled on the advice in Ballard's How to Choose a Chandelier blog post, and I am so glad I did! The piece is simply beautiful and has made my whole kitchen come alive! The finish is a lovely dark brown, and the whole thing is well made with copper wiring and a nice sturdy chain. I am an average woman in my mid 30's and was able to install it by myself with a step ladder and a few hand tools (with the help of an existing ceiling-mounted hook to bear the weight while I made electrical connections). I did need some help prying open chain links in order to shorten the length and attach to the mounting hook. My only word of warning would be that this piece puts off a lot of light! If you are switching out a single bulb piece like I was, or a chandelier with fewer lights, you may wish to consider using lower wattage bulbs in the Talia. I purchased 40 watt-ers and it is too bright for my space. I will probably replace them with bulbs around 25 watts. November 16, 2015
Rated 5 out of 5 by Love the color! This is beautiful. The neutral color works awesome in my home. Like that I can change the look with the lamp shades. September 4, 2015
Rated 5 out of 5 by Fits our decor well. The size and color (bronze) is just what I was looking for. The pricing was good as well. It's a transitional style which complements the cottage feel, beams and old pine ceiling of our dining room living room. July 1, 2015
Rated 5 out of 5 by Beautiful item, lights the room up very bright! This beautiful chandelier really illuminates my dining room! Its not too big, nor too small. It looks so elegant and classy! It really looks nice with the dimming switch, to create a nice atmosphere for dining. Very well made, and great quality! Highly recommended! June 19, 2015
  • 2015-11-24 T08:44:35.406-06:00
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Product:LC237-Talia Chandeliers

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