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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

Lighting
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Petite Orb Chandelier 4.9 5 38 38
Beautiful and well made We bought this fixture to hang in a year round sun porch. It was easy to install and very well made. At night, the orb casts a pretty pattern on the ceiling and looks jut fabulous. This same style light is sold at another high end store for a multiple of Ballard's price. Definitely buy it here -- you will love it! November 7, 2011
Love it, but not the same as in the picture. I love my chandelier, but the picture is not accurate. I ordered the "aged silver" and it is MUCH more "aged" and "rustic" than the posted picture. It still works well in the space, and I do love it, but I wish the Ballard Design picture was more accurate (it seems shinier in the picture; it is NOT this shiny, it is actually more "aged" than the picture). January 12, 2013
Love It! We recently received the petite orb chandelier, we also ordered the large one to go over our stairway as well but still waiting on it. It fits the space perfectly. I love the pattern it makes on the ceiling when it's turned on. We put a dimmer on the light switch and now the lighting is perfect. If we ever move, this light is coming with us! April 9, 2012
Looks good, easy to hang The fixture looks in person like it does in the picture and feels solid. I was concerned about hanging it from a shallow electrical box but it wasn't an issue. Easy to adjust the angle that you see the fixture. There are angles that look better than others since the circles are stacked/linked but this is a small trade-off to the quality of the fixture. November 29, 2011
Beautiful fixture with great style! I was initially concerned that this fixture would be too small for my study. Other reviewers mentioned they used it in a foyer or as accent lighting. The larger version of this fixture would've engulfed my room so I decided to take a chance... and so glad I did! It is a beautiful fixture and very well made. Only downside is that it is a little bright for a small room; I'm having an electrician install a dimmer switch. June 29, 2012
This chandelier is beautiful! The Chandelier was packaged perfect and arrived quickly and in perfect condition. The directions were easy to understand. The lighting is perfect over my kitchen island. I hung 2 in a 6 foot space. October 22, 2012
This is a beautiful fixture and blends with any decor. We have been looking for quite a while for a replacement for our entry foyer and this one is the perfect size and of excellent quality. Highly recommend. April 21, 2012
Great little chandelier! I purchased this great little chandelier as a house warming gift for the entry hall of a friend's new home. He decided to not use the clear glass finial drop because he did not want to detract from the simple lines of the iron sphere. Shipping was fast and the chandelier, hardware and light bulbs were packed very well and my friend was able to install the fixture without any assistance. July 23, 2012
An elegant entry statement Love this fixture, just as I hoped I would! Adds the perfect hint of simple sophistication to my foyer. I also purchased the large orb chandelier for my dining area, but the petite orb arrived first and I was able to install it myself for some instant gratification. I highly recommend this product in particular and Ballard Designs in general. Excellent products; excellent service! August 2, 2012
Looks like a fixture that would cost way more Installations was easy Nice detail with the crystal Looks great in my entrance way November 16, 2011
Best online purchase I have ever made! These orbs exceeded my expectations. They are stunning and work perfectly in a newly designed foyer. They are the first thing that people notice when they walk in. I recommend putting them on a dimmer for optimal effect. Love them. April 14, 2013
The perfect nook light I purchased this light for my breakfast nook and it is great. The workmanship is good and the light patterns it casts off is quite interesting. I recommend this to anyone looking for a small pendant. March 17, 2012
Beautiful design! This petite chandelier is perfect for my guest bathroom. I love the crystal ball detailing finial. I didn't have the right bulbs but mine still fit fine. I love the chandelier - very happy! January 21, 2012
Love them! I really love my 2 orb lights in my hallway. I have 12ft ceilings and they hang down perfectly. I love them so much I have decided to order the Big Orb for my dining room, off the kitchen. April 4, 2012
Perfect for our foyer! I had been eyeing this light for months and am so glad we finally bought it! It's very subtle but pretty and gives off a good amount of light without too much shadowing. January 6, 2013
This product is very modern and enhances our decor We love the look of our new petitie orb chandelier. I recommend this product for anyone interested in extraordinary. My husband said it was easy to install. February 13, 2013
Designer touch Loved this fixture. I originally purchased the medium-sized version, but it was too large for the room. This petite orb was perfection. March 17, 2013
Beautiful This is very beautiful piece in our home. The light / design that it cases on the ceiling and walls is gorgeous. I highly recommend! August 23, 2012
Beautiful chandelier I love the orb chandelier, only thing I might do differently would be to order the larger size for more presence in the room. July 18, 2012
Cute light fixture I purchased the small Orb Chandelier for my dining room and loved it so much I purchased the petite to use for my 1 1/2 story foyer in an open concept house. Unfortunately when I received it I realized it is too small to have much impact. I'm going to repurpose it for a bedroom cause I still really like it. I purchased both in the old silver finish which I think gives them a nice airy feel, not too heavy but still unique enough that they stand out. January 2, 2013
The light is unique...different from what you typically see. I have been looking for a hallway light fixture for some time. As soon as I saw this in the catalogue, i knew this was it. I ordered it and I'm very happy with the product. January 21, 2012
LOVE it! I bought it for our foyer. Works with 8' ceilings so don't be worried about that, you just can't use the extra rod "drop" piece that's included. Such a statment piece, I love it! Combines rustic (iron) with elegance and sparkle (crystal ball). Love the orb shape. I was worried I wouldn't like the bulbs being exposed (too harsh on the eyes) but it doesn't bother me. Plus you could always buy frosted glass bulbs. January 27, 2013
Good quality. I ordered this in the aged silver finish. The finish looks very similar to the picture in the catalogue and web site. Will complement various satin silver finished fixtures. Can't wait to hang it in bathroom in our lake house. This lamp was delivered in 48 hours...very impressed. February 26, 2013
Love our new chandeliers! Love our new orbs. Bought the small one first to see how it would fit then added the petites to each side of the small one over our dining table. Beautiful and we receive many positive comments on them. Great find! Found these in another catalog and Ballards had the best pricing. March 21, 2013
Very pretty and unique fixture I love this chandelier. It is unique and very pretty. It casts beautiful shadows on the ceiling and the walls. The size is perfect - not too big, not too small, and provides plenty of light. Quality is pretty good. I am a very satisfied buyer of this item. January 12, 2013
Love it We purchased this for entryway. I wish it would have been just a little bit bigger but it worked. We ordered the silver but did not use the hanging crystal for a more contemporary look. It was easy to install for my husband. Highly recommend. April 24, 2013
All around a great light. I am decorating in updated traditional and this chandelier fits in perfectly. It gives off lots of light and the look is different from the usual. It was also easy to install. February 8, 2013
Absolutely wonderful!! I couldn't be happier with our purchase! It looks fantastic and we have gotten many compliments! It was the perfect fixture for our entry and we just love it! May 6, 2013
Beautiful & noticeable Love love this chandelier. Bought 2 for my master bath and everyone who walks in just admires them immediately and thinks they are unique! March 22, 2013
eye catching yet practical This was at the top of my budget yet we are very happy with it & we have received a lot of compliments. Eye catching yet practical light. April 24, 2013
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