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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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Express orders received by 3 p.m. EST are shipped the same day.
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  • Next day service, add $19.95
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Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

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Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Claire Petite Chandelier 4.8 5 113 113
Beautiful Piece I bought two and hung them in my bedroom. They look gorgeous, and look much more expensive than they really were. I get complaints on them constantly. June 16, 2011
Exclusive Eligance This is exactly what I was looking for. It will match an antique one that I have for years. This light is going in my kitchen. The only thing I was disappointed that it did not have enough gold leave on it. The picture shows it has more. It will have to do since I've had difficulty finding one to match my large chandelier. May 21, 2011
Love it! I got the bronze with clear crystals (bronze looks like black from afar) for my bedroom. I painted my ceilings a fabulous blue/green color and the chandelier looks so good against this color that laying in my bed and looking up is now my favorite view in the house. March 26, 2011
Love it! It's really pretty in my bedroom. Casts lovely shadows on the walls. The Estruscan Gold is darker than I expected, but this fixture gives off really nice light (with a dimmer) and is the perfect small size. March 23, 2011
Bella!!! Love it!!! It's beautiful! This is the second one I've bought. March 21, 2011
Beautiful fit Perfect fit for our entry hall. Easy to install and beautiful. March 19, 2011
It's really BIG for being "Petite" I guess I didn't pay that much attention to the size. It's a great size, don't get me wrong; but, it's not Petite... I love it. I get nothing but WOW remarks from friends and family..... It's easy to clean and I'm just waiting for it to go on sale again so I can by a second one..... I'm thinking about buying the larger one for a dinning room too. Thanks Ballard Designs... ps.. the packaging was the best I have EVER seen...EVER, it could have been dropped it off a 2 story building and nothing would have happened... WOW Again BD.... March 16, 2011
The chandelier was perfect! I had been wanting a small chandelier for my master bath, and the petite claire was a wonderful choice - the perfect size and just beautiful. Couldn't be happier. Thanks so much. March 16, 2011
Just the right size. Replaced my globe light above my table with this lovely petite chandelier. I was in love. What a difference it made in my small dining area. It brought the room a whole different look. "BEAUTIFUL and PERFECT". March 16, 2011
Wonderful accent to any room I bought this for my main bath as a focal point. It is perfect size for the bath and makes the room elegant. With flicker bulbs, it is a perfect light at night. I also bought the matching bar light for over the sink. I couldn't be happier with the results. March 16, 2011
Very satisfied Love my petite chandelier, had purchased the one to go on the mirror (the one with 3 lights that is horizontal. The chandelier I put in the hall before you enter the bathroom. It looks exactly as I envisioned and the service was quick it was beautifully packed. March 16, 2011
Jewel that inspires This wonderfully elegant chandelier has inspired a total redecorating of my bedroom. I'm using a French theme..soft lilac walls and a small mirrored dresser with gold accents...burlap pillows in French and fluer de lis patterns on the bed cover ...light sheer window panels to add a touch of flow and movement in the summer...The crowing glory will be the petite Claire hanging in the middle of the room above the bed...work is in progress..will send pics ..can't wait to relax in my serene environment..Thank you Ballard Designs.. March 16, 2011
This chandelier looks adorable above my kitchen table. I won a gift certificate to Ballard and 1 of the items I picked out was the petite chandelier. It was the perfect size for where I wanted it. It looks fantastic over the kitchen table and I get many compliments. March 16, 2011
A Great Purchase This chandelier was a gift I purchased for my daughter. She is so happy with the look. I was thrilled with the price of this product and would love to see Ballard have more specials like this. By the way, the chandelier looks go good in her house, that when her mother-in-law saw it she purchased the matching sconces for her as a gift. Keep up the good work. March 16, 2011
Love it...and so does everyone else who sees it I was a little concerned about the chandelier arriving without damage but even my contractor, who opened the box, was impressed with the packaging. Very secure. it is now hanging in a guest room and though I have never been a fan of overhead lighting in bedrooms, this is a soft light that enhances rather than overpowers the room. It's not overly dripping with crystal drops that are too formal but just adds a little elegance and that goes well with the bedroom furniture from the 1920s that belonged to my mother and father. Everyone who has been in the room loves it, too. I'm considering one for another bedroom but wish it were available in white. I'm working on it. March 16, 2011
love my purchase I'm so happy with my purchase. It is exactly what I was looking for, and happened to purchase when it was on sale. Great price! I love anything and everything Ballard offers!! It's my favorite home furnishings store. March 16, 2011
Perfect size for smaller rooms I love my Petite Claire Chandelier. She proudly greets guests in my front foyer which is not huge. The graceful lines make an elegant statement upon first entering the house. Now if only the rest of the house were so easy. Happy Ballard customer ~ Thank you March 16, 2011
Great Chandelier I was pleased with the way the chandelier was securely protected for shipping and arrived undamaged. The size and style are ideal my room. Thanks Ballard Designs for providing beautiful home accessories for us at a reasonable price! March 16, 2011
This is a beautiful chandelier! I got this chandelier during a sale, so the price was more than right! -But even without the sale price, I recommend this chandelier to anyone who is looking for a sophisticated yet simple look. The house has small dimensions, so it's hard to find just the right pieces to fit into the space as well as my wishes for the space; this piece was the perfect answer. Love it! Great shipping and packing. Easily installed (with two people and a few hours, but still...). Beautiful results. March 16, 2011
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Product:LC212-Claire Chandeliers
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