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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Claire Petite Chandelier 4.8 5 113 113
This chandelier is the perfect scale for a small dining space. Adorable! Perfect scale for a small dining space. The quality is superb. January 4, 2012
Just beautiful "petite" chandelier I got the bronze one and it is really splendid! Verry easy to install. And very rich and luxurious for an amazing prize. My whole family loves it! November 17, 2011
A Great Purchase This chandelier was a gift I purchased for my daughter. She is so happy with the look. I was thrilled with the price of this product and would love to see Ballard have more specials like this. By the way, the chandelier looks go good in her house, that when her mother-in-law saw it she purchased the matching sconces for her as a gift. Keep up the good work. March 16, 2011
Perfect size for smaller rooms I love my Petite Claire Chandelier. She proudly greets guests in my front foyer which is not huge. The graceful lines make an elegant statement upon first entering the house. Now if only the rest of the house were so easy. Happy Ballard customer ~ Thank you March 16, 2011
Very satisfied Love my petite chandelier, had purchased the one to go on the mirror (the one with 3 lights that is horizontal. The chandelier I put in the hall before you enter the bathroom. It looks exactly as I envisioned and the service was quick it was beautifully packed. March 16, 2011
Great Chandelier I was pleased with the way the chandelier was securely protected for shipping and arrived undamaged. The size and style are ideal my room. Thanks Ballard Designs for providing beautiful home accessories for us at a reasonable price! March 16, 2011
love my purchase I'm so happy with my purchase. It is exactly what I was looking for, and happened to purchase when it was on sale. Great price! I love anything and everything Ballard offers!! It's my favorite home furnishings store. March 16, 2011
Just the right size. Replaced my globe light above my table with this lovely petite chandelier. I was in love. What a difference it made in my small dining area. It brought the room a whole different look. "BEAUTIFUL and PERFECT". March 16, 2011
Beautiful petite chandelier I've been looking for a petite chandelier for our reading/guest room. This is a perfect addition to add a little glamour and sparkle. I ordered this in the bronze color and added the linen document brown shades to it. It looks fantastic! June 28, 2013
Good Value and Looks I put this chandelier (in the silver tone) in my master bedroom's walk-in closet and it looked great! It is a good value for the money, though it was a bit difficult to shorten the chain (it seemed to be missing a link with a gate on it, so we had to use fence cutters and muscle to shorten the chain) - but other than the installation hiccup, I am very happy with my chandelier! May 16, 2013
Beautiful fixture The chandelier is beautiful and provides excellent lighting. June 2, 2013
This product is perfect for any room. As with everything I order from Ballard, this chandelier is well made and beautiful with a lot of detail. I absolutely love it! April 3, 2013
Beautiful AND Functional I knew this was the chandelier I wanted for my kitchen but I put off buying it because I was afraid it wouldn't put out enough light. I searched for weeks for something else. Coming up empty, I decided to give this one a try. I absolutely love it AND it puts out plenty of light. (It is not my only source of lighting in the kitchen.) Everyone who comes in comments on it because it's a bit unexpected in the kitchen. Another aspect I was impressed with was the custom frame they used to ship it in. It was very secure in it's box when it arrived. Another plus was it was easy for my husband to install. August 29, 2011
Just beautiful I got this chandelier years ago and it still looks beautiful.Just the right amount of shine and sparkles.The design is original but timeless.I also got the very cute matching sconce.The gold color is not so strong, more weathered and matted gold.I carried the leaves motif from the chandelier to some accessories in the room ,like curtain rods.I also want to mention the outstanding Ballard packaging. March 4, 2013
Quality packaging, product, & policy The packaging of my chandelier was superior to anything I've ever received (I actually took a pic). The quality of the chandelier was excellent. Also, your return policy is fantastic. I highly recommend your store to all. Thank you March 14, 2013
I love love love my Petite Claire Chandeliers! I purchased two of the Petite Claire chandeliers to replace the awful can lights in my dining room. What a transformation! I love the look of two chandeliers instead of one big one. The packaging that they were shipped in was very impressive- no damage during shipping. The only comment I have is that the electrical wires were not color-coded red and white. They were both brown but a google search helped us determine that the ridges on one of the cords indicated that was the neutral or "white" cord. My friend and I installed them in an afternoon and everyone that has seen them wants to know where I got them. I even posted the photo on Face Book and got my positive comments and inquires as to where to purchase. Thank you Ballard. My sister and niece also have Claires so it is now a family thing for us. November 25, 2012
Overall, BEAUTIFUL! I LOVE it!!! I look at it every single time I pass by the room it's in! My hubby however didn't like the the thin cheap ground wire and other wires that made it a MUCH worse project to hang than it ever should have been!! But it's up and beautiful. Mine is missing one of the wires with a crystal on it, though. Also disapointed about that very much!! That side was VERY LUCKILY to the BACK, because there was going to be NO WAY we were going to send this back and have my hubby have to go through the same trouble all over again hanging another one. Would be nice if they'd send me one so I could glue it on, but not sure the trouble of asking is even worth it. All in all, I do love it. Very much! And would still recommend it to a friend. December 16, 2012
Love my new Romantic chandelier. I was thrilled when I received a gift card from my mother in law for Christmas to Ballard and even more thrilled when the petite Claire Chandelier I had been coveting for 2 years was a Bring Home Ballard special. My husband hung it for me in our small bedroom and it makes feel cozy warm and romantic. The intricate details of the vines and crystal leaves and antique silver finish are beautiful! I love the wax dripping down the candle sticks. I am more than thrilled with this addition to my home. February 6, 2013
Lovely product with glamorous effect I love absolutely everything about this chandelier, with the exception that the faux wax "dripping" on the candlesticks is kind of cheesy. I personally would remove this design feature from the product. Mostly, I was very impressed with the packaging by Ballard, that had this chandelier arriving in excellent condition- twice! My first order was way over-sized from what I expected (disappointing, as this was even after conferring with a design consultant at Ballard regarding appropriately sizing for the room it was intended for), so I had to go to the expense of returning my first order. Happily, the second try was the charm, and the chandelier fits the room size perfectly. December 28, 2012
Petite Claire Chandelier is not made well. One of the decorative arms is loose. The crystals are most inadequately secured such that if you try to artistically adjust their irregular direction, they break off. Once installed, though, it would be difficult to make the decision to return it. February 23, 2013
if this chandelier were human, it would have a dazzling smile The silver Petite Claire was hung in my foyer today. Even unlit, its curved lines and tear-drop crystals are so pretty and unusual. I'm delighted with it (as I have been with everything else I've bought at Ballard.) February 20, 2013
Excellent appeal We couldn't be happier! My husband and I just downsized to a condo and the Petite Chandelier is beautiful over the dining table. It's always difficult to go through change but your beautiful accessories and lighting fixtures have made it far more fun. Thank you for having quality furnishings. September 15, 2011
great design; very eclectic. Love this lighting fixture; found it in Coastal Living and tracked down through internet; simply had to have it. Installed it does not disappoint; perfect! February 6, 2013
Just the right size for our bedroom walk-in closet. We have a tray ceiling in there and it looks great! This is very nicely made and was incredibly packaged for shipment to avoid any damage. Fairly easy to install ourselves. January 27, 2013
Great Purchase I absolutely love the "Petite Claire Chandelier." I had a ceiling fan in my bedroom and replaced it with the chandelier. It just added a special eloquence to the entire bedroom. The packing was great and it arrived in record time. I just love everything about it. January 2, 2013
Beautiful This beautiful chandelier arrived quickly. One of the crystals was broken off despite the fact that it was well packaged. Ballard sent out a replacement right away. The customer service was excellent. I would recommend this product and Ballard Designs. December 30, 2012
This light is incredible!! I have wanted this light for a couple of years now and was thrilled when I received it for a Christmas gift. I put this in my formal powder room and it is more beautiful in person than in the catalog. January 4, 2013
love it In my foyer, a lovely chandelier. Worth buying for sure. January 16, 2013
Beautiful chandelier Looks great in my entrance hall. The only problem I had was that one of the crystal pieces was missing. It did not break off because the piece was not in the box. I did not want to have to pack up the chandelier and ship it back so I hung it as is and hope the missing crystal is not noticeable. I think it was just left off when being manufactured.Other than that I think it is beautiful. December 6, 2012
Great little chandelier... I ordered this in antique silver to go above my kitchen island and the 6-arm to go over my table in the breakfast nook. They each have a slightly different shape, so they look great together in my kitchen area. They have an airy, graceful, organic look.....like something from a Parisian flea market. December 17, 2012
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Product:LC212-Claire Chandeliers