Please enter valid email address.Your password will be reset and sent to your email account. Enter your Email Address and click 'Continue'Example: firstname.lastname@example.orgFor further assistance in retrieving your password, please call:
(800) 536-7551SubmitCancelForgot PasswordClose/BallardDesigns/US/Global/Popups/forgot_passwordEnter your email address
If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)
O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.
Express Delivery Express orders received by 4 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.
Rubber Pet Food Tray with Bowls is rated
4.4 out of
Rated 4 out of
Problem SolverThe best thing about it is that I no longer have water and food all over my floor. Unfortunately, the "Eat" and "Drink" designations are reversed from my cat's usual routine and as all cat humans know, cats are nothing if not creatures of habit. I do wish the bowls fit into the openings a bit better but having said that, my cat has not dislodged them so I guess that's a minor complaint. All in all, a great product to solve a particular problem.
Date published: 2012-11-04
Rated 4 out of
Tray is good height and great for sloppy dog.I have an eighty lb lab/chow mix who is a messy drinker. This tray is great for keeping water off of the floor. The stand is a good height. I recently moved my dogs food and water dish intoa visible place in our house, so its nice that the tray is attractive. The down sides are the bowls should be larger or the tray smaller and that the bowls dont really stay in the rubber circles when being used.
Date published: 2013-05-30
Rated 3 out of
Would be great except for bowlsI got the large for "giant breeds". The bowls specs say it holds 8 cups but it is filled to the brim at 6 cups. Too shallow for larger breeds at 2 1/4 inches. Also the bowls are too close to the size of the rim and pop out. Bowls are flimsy metal and the bottom pops a little inside out if you try to seat them within rim. I have some old cheap bowls that are much sturdier and fit better that I will probably use with it. But it is a shame because the engraving was so cute. Or else I may return...trying to decide.
Date published: 2015-03-16
Rated 3 out of
The mat does stay put.I bought this for a cat that moved his dish all around the floor. Bought the small one. Really should have gotten the larger one as the dishes are quite small. Difficult to clean, the mat.
Date published: 2012-12-12
Rated 3 out of
solid but smellyMy cat wouldn't go near the tray for several days because of the intense rubber just out of the factory smell. Once she got used to it and the smell started to taper off it works well. The side contain most of the overspill for a messy cat like mine! ;-)
Date published: 2013-02-08
Rated 3 out of
This is a cute dog bowl but too small for a small to average dog. We have a Welsch Corgi and too small for him.Cute item but too small for our Welsch Corgi. We put water in both bowls.
Date published: 2013-02-03
Rated 2 out of
Thought this would be suitable for my catsWhen I first saw the bowls, tray and stand I thought it would be a great idea for my cats. After having it now for nearly two months, it is not. The bowls are small and too deep. My cats are grown and no longer kittens. Re-naming the sizes would be better. The one for cats is really for kittens. Perhaps I should have bought the mid-size one as the premise is good. As it is advertised I cannot recommend it. My cats also don't like the bowls in the stand. I have to place them on the floor.
Date published: 2014-02-15
Rated 2 out of
Not quite what I had expected.I liked the idea of having the bowls off the floor in a rubber tray that was easy to clean with space around the bowls for my sloppy little Cavalier. It is a very sturdy tray, but the bowls do not fit well in the spaces so they sit a little crooked because they are a hair too big. The dog doesn't seem to mind and it is not worth the bother to send it back, but for that much money, I expected that the bowls would fit.
Date published: 2013-04-06
Rated 1 out of
does not fit snuglyI specifically bought these (small size) due to the claim and reviews that stated the bowls fit snugly in the rubber rings as I have 2 large cats, 1 of whom thinks bowls are toys to be dragged around the floor. Unfortunately, the ones I got barely fit in the appropriate spaces at all, but optimistically I gave it a whirl. Within seconds of trying it out he, who shall not be named, knocked a bowl out very easily and was flinging the now empty bowl all around the kitchen. Alas, another failed attempt at outwitting him.
The product looks really nice and is sleeker than most large pet trays which is all GREAT, but did not meet the most critical need of a snug fit. This could easily be fixed in a redesign. If your kitties don't need a snug fit, these are great... but wasn't that why these were designed?
I never write reviews, but I am doing so to hopefully convince you to consider a redesign as I would order an improved version as your products are high quality and your customer service is excellent. I would give 5 stars for that!
Date published: 2012-11-27
Rated 1 out of
Pet Food Tray and Stand NOTYou should know that the tray is sold separately from the stand!!!
Not obvious from depiction.
Our stylish Trellis Pet Crate Cover makes that cold wire crate cozier
for your pet and a lot nicer for you, too. It's hand sewn of rugged, machine washable cotton canvas with two roll-up panels that snap open during the ...
Have your dog greet guests at the door with our Personalized Yellow
Dog Coir Mat. Add your pet's name, your address or a welcoming "Woof!" Made of 100% natural coir and rubber backed for added durability. Collar color matches chosen ...
Bunny's lucky dogs recline on one just like it at home in
Connecticut. Ultra-comfy Pillow is made of Sunbrella® Sand Sailcloth, so most accidents wash up easily with mild soap and water. Bunny Williams Dog Bed Pillow features: Includes plush ...