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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.5 out of 5 by 95 reviewers.
Rated 5 out of 5 by Adorable stockings I bought these for my Christmas office party. They were absolutely perfect. So adorable and worth the cost. My staff members just loved the monogramming. I was very pleased indeed with this purchase. I will keep Ballard in mind for future needs. December 16, 2011
Rated 4 out of 5 by So Adorable! Great price and SUPER cute! I have been waiting to buy these stockings until we had our second child and I was so happy to see them still in stock this year and with FREE monogramming! I have gotten a ton of compliments on my stockings and I absolutely LOVE them! December 16, 2011
Rated 5 out of 5 by This product was designed to bring life to your mantel. Love Love Love this stocking. I purchased one green and one red and they look better than I imagined. Definitely brought joy and warmth to the room. December 15, 2011
Rated 4 out of 5 by Really Cute Cute stockings ... a little small if you want to fit big things in them! I got the polka-dot stockings in red and green on the advice of another person who reviewed the stockings. They are soft velvety material. December 15, 2011
Rated 5 out of 5 by Christmas Stockings I love my new stockings and so do my kids. Thanks for making a quality novelty!!! December 15, 2011
Rated 4 out of 5 by Great Stockings for the entire family! I ordered 10 of these stockings and the all look great! Great quality, fun fabric, updated version of traditional stockings. I had them all monogrammed with each person's name. The only downside to ordering this many was that a couple stockings had misspelled names and uncentered monogramming. But, I was able to have them redone for free. I would highly recommend these stockings if you are looking for something new and not so traditional for Christmas. December 15, 2011
Rated 4 out of 5 by Very Cute I got the red stocking with white dots. I thought it would be a more velvet type polka dot which would make a softer stocking, but the dots were linen type material. The red part of the stocking was velvet, just not super soft. Either way it's still very cute with the leopard print top. I would recommend it. December 13, 2011
Rated 5 out of 5 by Very cute! Did not like monogramming on one of the five I ordered, and Ballard replaced it with no questions and didn't have me return the other. LOVE good customer service! December 12, 2011
Rated 4 out of 5 by Love the stockings! I do love the stockings hanging from my mantle especially since my Christmas tree has a cheetah print ribbon on it! However, I wish the inside of the stocking (at the top only) was lined. The cheetah print part is cute from the outside but when you get closer to the stocking you can see the inside of it and it is not lined so you see the back of the cheetah print fabric which is not pretty. This is just my thought. Also, the personalization font was a bit smaller than I had anticipated. I still love them though. These are just suggestions. December 11, 2011
Rated 5 out of 5 by Beautiful, fun, stockings! These stocking just make you smile looking at them. Somehow they even have a vintage feel to me. We love them!!!! December 11, 2011
Rated 5 out of 5 by Super Cute! The stockings I ordered look great. The personalization was done well and I am very pleased! December 10, 2011
Rated 5 out of 5 by Beautiful, Unique Stockings I ordered 8 stockings in 4 different patterns and I Love Them! I have gotten a lot of compliments. I chose the script lettering which allows you to personalize up to 10 letters (1 of my daughters has 10 letters in her name) and they turned out beautiful. I recommend the brown thread. I have them stuffed with tissue paper right now to hang nicely on the mantle. Beautiful and very different. December 9, 2011
Rated 4 out of 5 by Nice! My first impression was that they were not exactly what I expected...not as "finished" as I expected. However, after I decorated the mantle and hung them up...they look fabulous! December 7, 2011
Rated 5 out of 5 by The stockings are not only made well they are really cute! I bought 5 of the cute stockings and had them personalized for our office staff. We have them hung and everyone that comes have commented on how cute they look. December 7, 2011
Rated 4 out of 5 by Looks Great on my Fireplace. I love the stockings and I have gotten many compliments on them. With the personalization, they said that you could fit 10 letters on it and the max I could do was 8. I had to appreviate my one son's name. I little disappointed with that but I still like them. December 6, 2011
Rated 5 out of 5 by great color Color and style were as they appeared in the catalog. Good quality, Our family will enjoy these Christmas stockings for years to come. December 5, 2011
Rated 3 out of 5 by quality not as good as the past few years I have ordered these adorable stockings 3 different years as my family keeps growing! I dont know if this last one I ordered was made in a different place but the quality is not as good as in the past. The dots were fraying so I used frey check to hopefully keep it nice. December 4, 2011
Rated 5 out of 5 by Very cute if you like whimsical! The stockings our precious hanging from our mantle and we've gotten lots of compliments. Very whimsical and fun. Anything but traditional and I love it! The monograms were nicely done and centered with good quality size/thread. Fabric thin but well tailored to hold stocking stuffers! December 3, 2011
Rated 5 out of 5 by Best stockings ever! Every year it seems that I find myself buying new Xmas stockings because the last year's stockings didn't seem quite right. Well, I hung my Ballards on the mantle & they are absolutely gorgeous!!!! December 1, 2011
Rated 4 out of 5 by Large stockings with a whimsical touch These unique stockings added a whimsical touch to my fireplace and eclectic mantle arrangement. As a cat owner and lover of all things feline, I chose them for the leopard-print ruffled top. These items hang best with tissue stuffed into the feet and a light filler. November 30, 2011
Rated 4 out of 5 by cute but... these are cute especially for the price since it includes monogram. ordered the same font and thread but the monograms were all different sizes. maybe their computer sizes it based on length of name? anyway - i would suggest different fonts to make it so it's not so obvious with the different sizes. they have lots of loose threads too that require trimming upon receipt. but i would recommend them and ballard has great customer service. i have been a customer for many years. the pippi stripe fabric (i've seen them at the outlet store) is very thin without much body - but you could stuff them with tissue. November 29, 2011
Rated 5 out of 5 by Great Quality! Beautiful design! Great quality and beautifully made! I am soo happy with my purchase and can't wait to use these time and time again! I bought one for my mom & myself with our names monogrammed, they look gorgeous! Thank you Ballard!! November 27, 2011
Rated 4 out of 5 by I love this product! I love these stockings. I have gotten 8 for all members of my family and they are so original and cute. The only thing I would change is the leopard print on top of the stockings because I don't see how it matches with the other colors. I changed the prints on my stockings, so now they are perfect! November 11, 2011
Rated 2 out of 5 by Colors are much better in the picture! This stocking looked great online, in the pictures, but in person they were off. The colors are much more drab. I was not thrilled with this stocking. It'll do, but that's all. The material is like a burlap sack. If I could do it over, I would NOT order the pippi-striped option, I would order a cream-colored background. I would send it back, but Ballard Designs charges INTERNATIONAL shipping to Alaska, so it just isn't worth it. November 4, 2011
Rated 5 out of 5 by I love these stockings!! Our first grandchild is coming with his parents for Christmas, so I ordered new monogrammed stockings for everyone, and ordered two extras to be ready when my younger son is married and has a family!! I saw the stockings at a friends house last year and had to have them! Customer service was very helpful and I received all eight stockings, with monogramming in six days. I'm pleased with everything about fact will probably order a couple more to have on hand! October 28, 2011
Rated 5 out of 5 by Love these!!! So cute and unique. They are fun but also blend well with the more sophisticated Xmas decor! Perfect! October 22, 2011
Rated 4 out of 5 by Stockings with a little flare I absolutely LOVE, LOVE, LOVE these stockings. They add some much needed holiday flare and personality to our mantle. I have purchased 6 for our family (including 2 for the dogs) and several more to give as gifts. I would give a five star rating for these stockings if they were a little bit bigger. It's tough to stick toys and such in them which can also be seen as a good thing...less is more. :-) June 30, 2011
Rated 1 out of 5 by I loved the stocking but the personalization was a mess. I ordered 3 stockings and had them all personalized in the same font and thread. When they arrived, 2 were perfect but the last one had the wrong font that didn't match at all. (the other two were in cursive and the last was in all caps block lettering). So I sent it back and asked them to fix it, but they had already sold out. March 18, 2011
Rated 5 out of 5 by Adorable stockings! I looked at these stockings forever then finally decided to order. So glad I did! I then ordered the pet stocking which coordinates with the rest of my family's stockings-adorable! I have received many compliments on these. Very whimsical and affordable! I had them all personalized and I couldn't be happier with the way they turned out! March 16, 2011
Rated 5 out of 5 by This product is very well made The stocking is adorable. It is made to last through the years. Very stylish and the monagraming was top notch. March 16, 2011
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Product:FM139-Personalized Christmas Stockings

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