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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

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*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

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Furniture
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Paulette Servers - Set of 3 4.2 5 11 11
nice addition Overall I'm very pleased with how well these pieces fit into my dining room. The grey has a warm taupe overtone which was a nice surprise as it fit into my room even better than expected. It has a slightly distressed finish which I also like. I would highly recommend paying the extra for the 'white glove' delivery. One of my bottom pieces ended up having a chipped corner on the marble slab so they are taking it straight back for me. July 21, 2012
Died and went to Heaven! I purchased 3 Paulette servers for our cottage and they look like they've always been there. The color is no way a gray; it is more of a moss green with undertones of creaminess. I LOVE, LOVE, LOVE the giant drawers, which by the way roll smoothly....drawers have excellent glides. Also, the little cubby drawers are so useful: scissors, pens, ribbon, that button you found and don't know what to do with it! Oh my, and the 3 drawers under each of the marble slabs now own our wine collection! Wine bottles fit perfectly! I love the marble slabs to slice cheese and use as a wine station. The shelves and backdrop are a creamy cream color. The hardware is very sturdy and blends well in any room; they look beautiful against the color of the cabinets. This color gives off a more "cottagey" feel and blends into any room. My Paulette servers sit on carpet, so the pegs on the bottom adjust high/low so the cabinets sit even. The only thing we had to physically do, was bolt the 3 servers together so there was no open space in between each of the servers. I LOVE IT!!!! June 28, 2012
Look great I received the servers within a couple of weeks. Two were slightly chipped on bottom edge, but nothing that couldn't be easily touched up with paint. Bottom part with drawers is very sturdy. Top part could be better quality in my opinion. Have already received many compliments from people. Color is more antiqued, but not overly so. February 3, 2012
Overall great I gave this 4 stars for 2 reasons: 1) the color is ok and oddly enough blends in neutrally, but I'd prefer it be offered in other colors; and 2) the small drawers in the upper hutch have 3 dividers in them, but they do not come out, making the drawer useless for anything but slim utensils. Since I bought 3 units that means there are 18 tiny cubby areas and I don't have that many spoons! And those dividers are seriously in there-- the pieces are very well made, and I'm having to hammer them out and then pull the nails out of each divider and there are 7 for each divider. It would be great if these dividers were able to come out optionally so you could configure the drawer for your particular needs. What I really like about these units are that they are truly spacious -- they don't use extra chunky wood that takes up valuable storage space. And on the bottom unit, you can't open both drawers at the same time, which is a nice safety feature to prevent tipping. And the wood smells good. As for the top units, each shelf has a plate groove so they're all interchangeable. Overall I'm happy with this purchase, but I am eventually going to have to paint them the color I want. January 22, 2012
Extremely Nice I bought this set for my wife for Christmas and she absolutely loves it! The color is definitely gray/green but looks fantastic. Made very well, and looks great. I would recommend this. January 17, 2012
Hard to tell from picture The finish is more of an antiqued gray in the gray-green family. In the picture it looks more neutral, flat and modern. Also, there is no glass! The shelving is completely open. I don't want to have to wash all my crystal before and after I use it. However, it seems to be solid and well-constructed, and for a more rustic or country style it would be lovely. December 10, 2011
Not what I expected I finally got these servers after a four month delay. One server was damaged in delivery and when I called about a replacement, it would take another 4 mths. Two things. One, so far Ballard and their customer service have been excellent. Very helpful in getting the return generated. Second, these servers come "antiqued". It does not say it in the description. I was expected a smoother, modern finish. Overall, I was not able to get a complete picture of this product as the first box we opened was too damaged to use. November 13, 2011
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Product:MK062-Paulette Servers - Set of 3
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