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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Parsons Chair Slipcover in Stocked Fabrics 3.4 5 33 33
It's perfect! When it comes do quality and comfort, Ballard wins hands down!! Using my parsons chair at the desk. It's perfect!! April 23, 2015
Beautifully made! I received my super white twill slip covers & I couldn't be any happier! They were back ordered but I didn't mind waiting because I bought them when they were on sale plus I had a coupon & they didn't charge my account until they shipped! The seams inside the slip covers are so beautifully finished which I never expected for the price I was getting them for. The fit is beautiful as well! They needed a little pressing which I did expect because of being folded for shipping! I feel like I stolled them because the price for the quality is unreal! Now my Coastal look is complete!! March 31, 2015
Disappointed in the quality I have had a set of Parsons Chair slipcovers for 8 years and they finally wore out, so I ordered a new pair in a different color. Very disappointed in the quality. One had dirt on the skirt and the other has a tiny stain on the front that won't come off, brand new right out of the package. Also, the monograms are puckered and some of the strings are unraveling already. I don't think these will be lasting 8 years like my other ones! March 20, 2015
Covers look custom. Wash sparingly. We have three different sets of Ballard Parsons Chair Slipcovers in the stocked fabrics. Two sets are cotton twill, one set is velvet. My review relates to the cotton twill covers specifically. The fit is fantastic - these slipcovers fit like a glove (some maybe too much like a glove - can be difficult to pull on chair backs). The cotton twill fabric is heavy and makes the chairs look substantial. The appearance is FAR superior to covers you can purchase at other retailers. Unfortunately I have been disappointed with the covers after washing. I have washed the twill covers three times, following the washing and drying directions carefully. After each washing they are smaller and shorter (like four inches shorter). Bottom line - they don't stand up well to repeated washings. And a caution - dye colors vary. If you think you'll need 8, buy all at once because we've seen a fairly dramatic color variance between purchases not made at the same time. All of that said, I'm buying them again because they look good - and they make my rather frugal Parsons chairs look like they were custom made. January 24, 2015
  • 2015-04-26T08:10:38.073-05:00
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Product:SA133-Parsons Chair Slipcover in Stocked Fabrics
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