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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Parsons Chair - Frame Only 4.5 5 54 54
Love the classic look! This is the 8th parson chair I have purchased. I love that you can change the look with new slipcovers. I would like you to bring back the slipcovers with the white piping and banding on the bottom. I bought them in navy with white trim they were outstanding. October 11, 2012
The product look elegant in our diningroom We purchased two Parsons chairs along with two off white slip covers. They are high quality just as your catalog always portrays. The delivery was right on schedule. We find ourselves lingering longer after dinnner as the chairs are so comfortable. We would shop Ballard again! September 22, 2012
Just what I was looking for! I recently purchased six parsons chairs for my new dining room. They are very comfortable and look amazing in the red twill slipcover. July 19, 2012
great chair, cover fits perfectly, delivered on time as promised great chair, cover fits perfectly, delivered on time as promised. Looks just like in the catalog. July 14, 2012
Great chair. Great chair. I ordered 2 to sit at the ends of my dining room table. Ordered the Caramel Twill slipcovers as well. Looks custom made. My only complaint would be that it would be nice if Ballard could make available the fabric samples of the Ballard Essentials slipcovers, not just the special order fabrics. The slipcovers are also just a tad bit short. Overall, it makes my dining room look great. February 9, 2012
Great Chair/Great Selection of Colors Extremely prompt service, wonderful communication of when order was received, processed, shipped and delivered. Chair came packed efficiently, colors were accurate based on pictures in catalog. Slip cover fit chair beautifully. Fabric easily ironed, wrinkles came out well. Versatile style and product. February 23, 2012
This chair is a well tailored chair and also very comfortable. I was surprised that even without a slip cover that this chair looks nice. Well made and designed so that even without slipcover is more than acceptable to use and very comfortable. I did order slipcovers and it was obvious by the perfect fit that they were designed for this chair. I could not be more pleased with design, quality, appearance, and price! January 4, 2012
Awesome accent chair I bought this chair for a small seating area in what would have been a breakfast nook, and it is perfect! I got the slipcover made in whitney spa and paired the chair with the sofia setee, which is fabulous too! February 3, 2012
Very good quality and comfortable! I bought 6 of the chairs along with slipcovers to use with an antique dining room table that belonged to my grandmother. The chairs are very comfortable and sturdy. They look very elegant with the table and gave it an updated look rather than having a matched dining set. November 21, 2011
I love the chair The chair is great, it's comfortable and for the price it's a wonderful chair for my dining room and elegant with the velvet slipcover! I do wish the back of the chair was a bit higher but other than that, it was a fantastic buy! December 31, 2011
Love the chair Bought this chair for a desk in a guest bedroom! Got the skirted slip cover to dress it up and a monogramed pillow in the same color as the chair. Love the soft look and especially like that next time I decide to change the room I'll just buy a different slip cover for the chair. Reasonble price, fast delivery, all in one box delivered to my door! September 29, 2011
Love the look I love my parsons chairs. If I had to change anything, it would be the height of the back of the chair. I wish it was a little taller. December 29, 2011
Love the Parson's Chair I ordered four of these chairs and four slipcovers. I love the chairs and love the look. The only negative is the white fabric shows below the slipcover, which bothers me a little, but overall a very comfortable and attractive chair. October 26, 2011
Love the look Arrived promptly (I bought ten) & have really enhanced my dining room. Adds a contemporary pop to a traditional table. I may add slipcovers later (especially since I am not sure how well the off white fabric will wear with our large family). Good quality at an affordable price. August 18, 2011
Reasonable quality for the price I ordered this chair as a replacement for the one I had. The leg broke. The chair has a nice line to it and reasonably good quality, however, the slipcovers available for the chair do not fit properly. They are too short. September 23, 2011
comfortable and attractive very comfortable and attractive. met my needs perfectly. December 16, 2011
The chair is comfortable. My daughter uses it as her desk chair. She is studying a lot more, so I give it an A+! April 9, 2011
Quality Parsons chair Simple, sturdy, stylish. I am using mine to accompany a desk in a bedroom. With a linen cover, it's just the right look. September 29, 2013
Perfect addition! This chair is exactly what I was looking for! It is a wonderful size and very comfortable (which is what I worried about most). I have added the slipcovers to it and found them so cute that I bought an additional color. I am using the chairs with a small glass table in an old large country kitchen. We needed something to fill the area. Now people have added seating which can also be moved if needed. Yay! August 12, 2011
Great update to my dining table Love these chairs. Simple and elegant. I paired them with the spa linen slipcovers and they look great. The chairs are ther perfect size, a bit lighter in weight than I expected, but that makes them easy to pull in and out. I would highly recommend them. October 10, 2011
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Product:SC268-Parsons Chair - Frame Only