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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.5 out of 5 by 60 reviewers.
Rated 5 out of 5 by Purchased Four Chairs for my Dining Room I received these about a month ago and I have to say I'm glad I purchased these from Ballard and not from another site. These are very high quality and extremely comfortable. They are the perfect size to go with my antique table. I also love the fact that the slip covers that you can purchase for them are exquisite. I can change these out and use them in any room throughout the house with different slipcovers which makes them the best purchase for my house in terms of function. September 4, 2015
Rated 3 out of 5 by Looks good but not as comfortable as I thought it would be. I love Ballard furniture. I ended up getting the parson chairs thinking they would be super comfortable. They really aren't. I probably would have been better off getting one of the regular dining chairs. The chairs are good quality and I certainly do not want to return them. I had just hoped that they would be the type of chair to be comfortable sitting for long periods of time. February 14, 2015
Rated 4 out of 5 by Love chair, height not so much! Happy with the quality of these chairs as well as the slipcovers I ordered for them in the new Taupe Buffalo Check, however, the chairs are much lower than as pictured in the catalog. Once I put these at the heads of my oval breakfast table, they appear squatty with my side chairs. This will prove to be an expensive mistake! November 24, 2014
Rated 5 out of 5 by Elegant and perfect to set off my antique table. This chair is comfortable and looks great with super white twill slipcover in a beach house with an antique 60" round mahogany dining table. March 29, 2014
Rated 5 out of 5 by Well made and comfortable We were able to use our parsons chairs for the first time for our Thanksgiving feast! Very comfortable and sturdy. December 1, 2013
Rated 5 out of 5 by Quality Parsons chair Simple, sturdy, stylish. I am using mine to accompany a desk in a bedroom. With a linen cover, it's just the right look. September 29, 2013
Rated 5 out of 5 by Well made, perfect size. My 3rd purchase! I started with a Ballard parsons chair to use in my office as a desk chair, with a Ballard slipcover. It's perfect and has held up beautifully. Bought a second for spare seating in the sunroom, and just purchased two more to use as dining chairs. (Again with Ballard covers.) The skirted upholstery-quality slipcovers make these look like very expensive chairs, and they are so versatile. I have looked elsewhere (local & online) for Parsons chairs and have never found any of this quality. July 6, 2013
Rated 4 out of 5 by good value for price point I purchased two of these chairs together with the slipcovers. Am very pleased with the chairs and overall with the slipcovers, although the slipcovers do not reach all the way to the floor so there is a bit of white frame peaking out. May 2, 2013
Rated 5 out of 5 by Great fabrics to chose from for this chair I ordered six of these chairs in two different patterns and I love them. Being site unseen (I did get sample fabrics) I am so impressed with the quality of the chair and fabric. I have only had these for a couple of months so I cannot attest to long term use but I am so not worried about that as they seem very durable. I was very impressed with the packaging and shipping. April 8, 2013
Rated 3 out of 5 by Frayed fabric The chair is very comfortable, however, it arrived with the fabric frayed where it wraps around one of the legs. Because it is such a large item it would be a pain to return so I will just sew it. It was disappointing. Other than that I love it. February 20, 2013
Rated 5 out of 5 by Beautiful I wanted a small chair for my bathroom and it was the perfect choice! The slipcover was beautiful and it was delivered very promptly. February 16, 2013
Rated 5 out of 5 by My go-to extra seating These chairs have been my extra seating for years. I have four of the first generation version that have to be a decade old and are still in great shape. Just added two more and the new seat is definitely firmer and further reinforced. A quick change of the slipcover and I can use them in any room! January 16, 2013
Rated 5 out of 5 by A classic The chair is well constructed. Only negative is that I would like the seat to be about an inch higher. I have since ordered and received the black checked slipcover and I am very pleased with my two purchases! January 4, 2013
Rated 5 out of 5 by These are my favorite chairs! I love these chairs. They are so versatile. The styling can be adapted to any decor. The two I recently purchased will be added to six others that I have purchased over the years going back at least 12 years. I use one at my dressing room vanity, one at my desk, and six at my dining room table. They are all upholstered in complementary fabrics so that I can mix and match them whenever necessary. December 4, 2012
Rated 4 out of 5 by matched I was trying to match previously owned parsons from Ballard and was concerned that they might be different and the seat height is slightly taller but otherwise a perfect match. November 2, 2012
Rated 3 out of 5 by comfortable, but a little low I purchased (2) chairs in September for my dining table. They came packaged well and were in good condition. The slipcovers I ordered for them seem to fit the chairs perfectly. The only thing my husband and I noticed was that the chairs do sit a little lower then your standard dining chair and takes a little getting use to when eating. It would be nice if they made one normal dining chair height and one for use not at a table. They are very comfortable to sit in as they have nice padding. Since we haven't used the chairs a lot I can't really say how well they will hold up, time will tell. October 24, 2012
Rated 4 out of 5 by comfy and well-sized I wanted fabric chairs to go with my Spanish-style table. It's a huge table with chunky turned legs, so I wanted something that would help lighten up the look. I ended up ordering the Parsons chair because the size was just right for my table. It is wide enough to be comfortable without being too wide, and the height works so you aren't bumping your legs on the table apron. My husband tested the chair and thought it was really comfy - he is 6'1" and it is big enough for him. I also love the idea of being able to have several slipcovers I can change out for different occasions or season. I only have one chair right now - I ordered it so I could test it out before I made the entire purchase. It came in about week and was well packaged. I'm anxiously awaiting the other 5, which I just ordered today! I do kind of wish the legs were not covered in fabric, it would be nice to use the chair with a short slipcover, but over all I'm really happy. For the price point on these chairs you can't beat the quality and adaptability. September 29, 2012
Rated 4 out of 5 by The product look elegant in our diningroom We purchased two Parsons chairs along with two off white slip covers. They are high quality just as your catalog always portrays. The delivery was right on schedule. We find ourselves lingering longer after dinnner as the chairs are so comfortable. We would shop Ballard again! September 22, 2012
Rated 5 out of 5 by The parsons chair is comfortable and solid. My parsons chair arrived as promised, fully assembled, in good condition and on time. I wanted a chair that could be used as a desk chair and double as seating in our living room area, where I have tucked a very small office space. This chair is ideal! It is attractive with a cotton slipcover added, and provides a comfy spot to pay bills and research future purchases. I am concerned about indoor air quality, so I try to find pieces that do not outgas harmful chemicals. I have no breathing issues with this lovely chair. When company arrives, I have extra seating by turning it around to face the sofa. I added a small decorative pillow (8"X12") for a bit of short-term lumbar support, and it serves nicely in my little home office. July 25, 2012
Rated 5 out of 5 by Just what I was looking for! I recently purchased six parsons chairs for my new dining room. They are very comfortable and look amazing in the red twill slipcover. July 19, 2012
Rated 5 out of 5 by great chair, cover fits perfectly, delivered on time as promised great chair, cover fits perfectly, delivered on time as promised. Looks just like in the catalog. July 14, 2012
Rated 5 out of 5 by This product is simple, elegant, comfortable and a great price! I am very pleased with these chairs which I bought to use with an antique round pedestal table in the kitchen dining area. I have had many compliments on them from friends and family and they get high marks for comfort too. I just love to have pieces that are versatile and these parsons chairs fit the bill perfectly in that department. They can be used for extra seating in the living room when we have company and they look great. They also make a useful bedroom or bathroom chair too. Another great feature is the ability to take off the covers for washing or making a fresh look with a new cover in a different color or fabric at some time in the future. I'm very pleased. Thank you! May 26, 2012
Rated 5 out of 5 by Great Chair/Great Selection of Colors Extremely prompt service, wonderful communication of when order was received, processed, shipped and delivered. Chair came packed efficiently, colors were accurate based on pictures in catalog. Slip cover fit chair beautifully. Fabric easily ironed, wrinkles came out well. Versatile style and product. February 23, 2012
Rated 4 out of 5 by Great chair. Great chair. I ordered 2 to sit at the ends of my dining room table. Ordered the Caramel Twill slipcovers as well. Looks custom made. My only complaint would be that it would be nice if Ballard could make available the fabric samples of the Ballard Essentials slipcovers, not just the special order fabrics. The slipcovers are also just a tad bit short. Overall, it makes my dining room look great. February 9, 2012
Rated 5 out of 5 by Awesome accent chair I bought this chair for a small seating area in what would have been a breakfast nook, and it is perfect! I got the slipcover made in whitney spa and paired the chair with the sofia setee, which is fabulous too! February 3, 2012
Rated 5 out of 5 by This chair is a well tailored chair and also very comfortable. I was surprised that even without a slip cover that this chair looks nice. Well made and designed so that even without slipcover is more than acceptable to use and very comfortable. I did order slipcovers and it was obvious by the perfect fit that they were designed for this chair. I could not be more pleased with design, quality, appearance, and price! January 4, 2012
Rated 4 out of 5 by I love the chair The chair is great, it's comfortable and for the price it's a wonderful chair for my dining room and elegant with the velvet slipcover! I do wish the back of the chair was a bit higher but other than that, it was a fantastic buy! December 31, 2011
Rated 4 out of 5 by Love the look I love my parsons chairs. If I had to change anything, it would be the height of the back of the chair. I wish it was a little taller. December 29, 2011
Rated 5 out of 5 by comfortable and attractive very comfortable and attractive. met my needs perfectly. December 16, 2011
Rated 5 out of 5 by These parsons chairs are sturdy, comfy and attractive. I've always been reluctant to order furniture "sight unseen", but since I couldn't find what I wanted at the price I wanted in the B&M stores, I decided to take the chance. I am absolutely over the moon with these 2 parsons chairs and also with the monogrammed slipcovers we ordered! They are comfortable, sturdy and add a touch of casual elegance to our dining room. I'm just trying to figure out where I can put another one! They are perfect! December 16, 2011
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Product:SC268-Parsons Chair Frame

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