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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Parsons Chair Frame 4.5 5 54 54
My family loves these chairs! I purchased 6 of these last year for use as everyday dining chairs. I also purchased the slipcovers in the small black check pattern. Unlike a prior reviewer, I find that these chairs have very good and firm cushioning, even after 1 year of daily use. Great value and versatility - definitely recommend. August 26, 2011
Love the look Arrived promptly (I bought ten) & have really enhanced my dining room. Adds a contemporary pop to a traditional table. I may add slipcovers later (especially since I am not sure how well the off white fabric will wear with our large family). Good quality at an affordable price. August 18, 2011
Far too cushy for practical use I found that the cushion on the seat of this parsons chair seems cheap. You sit on it, and whoosh, down you sink, below a comfortable level for either dining table or desk. It looks lovely with the fresh, white twill cover that I purchased with it, but for practical use, the cushion makes this chair uncomfortable and, well, impractical! Too bad that I didn't try before I purchased. The very expensive shipping charges (which will be deducted from my purchased if I were to return) mean that I will lose too much money by returning! I'm very disappointed in this product, and yes, in Ballard. August 14, 2011
Perfect addition! This chair is exactly what I was looking for! It is a wonderful size and very comfortable (which is what I worried about most). I have added the slipcovers to it and found them so cute that I bought an additional color. I am using the chairs with a small glass table in an old large country kitchen. We needed something to fill the area. Now people have added seating which can also be moved if needed. Yay! August 12, 2011
We now have six i bought two parson chairs in the early nineties for a small breakfast nook. Two more for another house with room for four chairs. Now just added two more. They look wonderful and are wearing well. Slipcovers have been great. June 22, 2011
Great Chair! I bought two of these chairs to go in our upstairs office. They are very comfortable when you have to sit at the computer for several hours, and they provide good back support when you lean back. Great price, also! June 16, 2011
Exactly what it looks like The chair is perfect for us. We needed a small profile chair for our dining room. This one is sturdy, comfortable and inexpensive. Its a great buy. June 1, 2011
Elegant and Comfortable We purchased Parsons Chairs to replace the antique chairs that are part of our dining room suite. We love our table and buffet, but the chairs were SO uncomfortable and just looked stodgy and old. The Parsons Chairs were the perfect solution! Not only are they comfortable, but stylistically they bridge the gap between our carved, ornate table and the cleaner, more transitional style in the rest of the house. These chairs also fit well in our kitchen, which has more of a European, modern design. Along with the chairs, we have added three different sets of slip covers (also from Ballard - and they fit so perfectly!). Having used the chairs for several gatherings, I feel confident in saying that they are well built and sturdy. Our chairs do not have casters, but they are light enough to be easily moved in and out from the table. Above all else, they are comfortable. My family likes to linger over the table and visit, so comfort is key. I wouldn't hesitate to recommend the Parsons Chair! May 26, 2011
I love this chair, the cover fits perfectly. The chair is elegant, classy and a great price. The cover is exactly the color I expected it would be and fits perfectly with no wrinkles. May 13, 2011
Plain, simple and TRUE I have had my eye on these parson chairs for a year. I am always sceptical to order furniture without feeling it and sitting in it. I needed chairs that are easy to move around and not too big for my kitchen dinnette area. I read all of the reviews and decided to go for it. It came in pristine condition, in large corrugate boxes. (note to mom's out there, great box as a playhouse for a week or 2). They are very comfortable, very easy to move about the table and the slip covers went on easily. I was worried about the chair height. I found these chairs to be exactly the same height as my other dinning room chairs....... so the height is fine. would recommend them highly, especially wtih all of the amazing slip cover choices. how can you go wrong? May 5, 2011
The chair is comfortable. My daughter uses it as her desk chair. She is studying a lot more, so I give it an A+! April 9, 2011
These chairs are very comfortable for a straightback These chairs are very comfortable for a straightback and by using slipcovers can be intergrated into almost any room. April 8, 2011
Great Host and Hostess Chairs! I bought two of these along with the Parson's Piped Slipcover to use as our Host and Hostess chairs in our dining room. Very elegant! Only negative pertaining to the slipcovers was that only a single initial monogram was offered. Plan to have our own 3 inital monogram added. April 6, 2011
great chairs I love these chairs and wish I had discovered them sooner!!! March 31, 2011
These chairs look great While I love the chairs and find them the perfect fit for my kitchen, my husband finds them to be a bit low for sitting at the table. March 17, 2011
Welcome addition! I am very happy with my new chairs. The slipcovers were a little difficult to put on but that just made the final look perfect............no sagging or whimpy looking covers. A great chair and nice look for the dining room. March 16, 2011
LOVE my parsons chairs & slipcovers!! I bought these as side chairs for my dining table with the slipcovers that match my lovely Ballard Essential Panels that I used on the windows. The room looks like everything was custom designed. We love it!! The chairs are very comfortable and blend so well with any style. The best part is how versatile the slipcovers make them not to mention they can be washed/cleaned. March 16, 2011
very comfortable I use these chairs at both ends of my kitchen table. They compliment the plain wood chairs at the rest of the table very well. My only wish is that there were more pre-made fabric options in the store so I could change the look for the seasons. March 16, 2011
Too short for dining room table We bought this chair to see if it would work with a dining room table. The quality is good, it is comfortable yet I feel like an eight year old at my parents table. Why would anyone make a chair a substandard height is beyond me. Since this was mail order and we didn't have the proper packing material, we had to take a loss on it and the cover. March 16, 2011
sturdy frame I use these chair at either ends of my kitchen table and they add warmth and a richness to the wood set. They are sturdy and comfortable. March 16, 2011
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Product:SC268-Parsons Chair Frame