Please enter valid email address.Your password will be reset and sent to your email account. Enter your Email Address and click 'Continue'Example: firstname.lastname@example.orgFor further assistance in retrieving your password, please call:
(800) 536-7551SubmitCancelForgot PasswordClose/BallardDesigns/US/Global/Popups/forgot_passwordEnter your email address
If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)
O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.
Express Delivery Express orders received by 4 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.
Paris Leather Chair & Ottoman is rated
4.2 out of
Rated 5 out of
PerfectI was a little hesitant to purchase after reading a negative review. However, it was a great price for a leather chair. This chair is perfect for a normal size den. It does not take up too much space but still is a substantial piece of furniture in the room. The leather is beautiful. It does not feel like imitation leather as many chairs that are advertised as being leather. There were no hidden shipping fees. Any fees show up at checkout and Ballard Designs often offer free shipping promotions. I was told shipping would take up to 3 weeks but I received it the following week by a delivery company. So glad I finally decided to purchase this chair.
Date published: 2014-01-09
Rated 5 out of
"Amazing!!!"Four chairs w/ottomans add a fireplace w/a roaring fire + friends & conversation = the perfect evening!!!
Comfy & cozy - perfect to curl up w/a good book too!
Thank you Ballard!!!
Date published: 2013-12-15
Rated 5 out of
Love This Beautiful Well-Made ChairLike this leather set so much I just ordered another to make a pair. The seat is firm, but prefer that in my leather pieces. If you do not, maybe it won't be a good choice for you. Positives: The leather is high quality, which is hard to find these days and the seat depth is very good, deep. It is not an oversized piece of furniture, good average size. (I am 5ft 7in. tall) Delivery was totally adequate with just the threshold option. Color in mineral is beautiful, matches catalog picture very well. Price was great with 15% discount for this quality. Very comfortable and very pretty.
Date published: 2013-11-01
Rated 5 out of
comfortable, perfect size and well madeThese chairs are perfect with our new decorating. The color is what was pictured and the size is comfortable for anyone. We are pleased with the nice design and the quality of construction.
Stratford Chair and Ottoman: Antique brass nailhead trim adds the finishing touch.
Ultra comfy cushions have supportive foam cores wrapped in luxurious down blend. Sag resistant, sinuous steel springs assure years of comfortable wear.
With their classic lines and stylish finishing, our Brighton Club Chair and
Ottoman go from traditional to contemporary with confident style. Kiln-dried hardwood frames are double doweled, screwed and glued for strength and feature corner-blocked, miter joint construction for years ...
Upholstered additions to our best-selling Sutton all-weather rattan collection. The Sutton Swivel
Chair and Ottoman are covered in weather-loving, washable Sand Sunbrella® acrylic fabric to resist fading, stains and mildew. Chair swivels a full 360° on an outdoor-safe swivel mechanism. ...