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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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  • Next day service, add $19.95
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Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

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Outdoor Piped Throw Pillow - 20 inch Square 4.6 5 135 135
Cheap looking fabric I order two bolsters in the mediterranean floral easy care. They look great online. However, in person they look really cheap and the pattern is kind of blurry looking. Also, they are smaller than I expected, but that is my own fault for not checking the actual size. Oh, and you can't remove the cover! Am sending them back asap! Out quite a bit of money for shipping both ways. I am actually considering canceling my other order for two solid pillows (on backorder) but they are sunbrella fabric so may be nicer quality. June 30, 2012
Excellent quality The pillows are great and are just as what was presented in the catalog. June 28, 2012
This product was a great fit and addition to my existing outdoor space. Love love my outdoor round bolster, it's a perfect fit on my outdoor lounge chairs. June 28, 2012
Definitely Meant for the Outdoors A little background... I ordered the Leyland armless chair in a fabric called Catana Floral about a year ago. And as my luck often seems to have it with Ballard, they discontinued that fabric immediately thereafter, making it impossible for me to get coordinating pillows. Fast forward to this spring, when they reintroduced said fabric... but in easy care. I figured it was better than nothing and went ahead and ordered these pillows for my living room couch. While they are a pretty decent match to my chair (the gray is a slightly different shade), the fabric is decidedly outdoor. It's not exactly the kind of fabric you want to curl up on the couch with for a long movie; it has a bit of a stiff and scratchy texture to it. That said, it is in fact intended for the outdoors. To that end, I'd say these pillows are fantastic. But, if you're like me, and trying to force them into an indoor space, be aware that it may not be what you are looking/hoping for. June 27, 2012
Love the pillow! This pillow was a perfect complement for my white wicker furniture. The fabric and workmanship are very high quality. I am immensely happy with the purchase. June 23, 2012
Beautiful Pillows! These are very nice pillows made from Sunbrella fabric. The awning black and sand stripe looks great with my outdoor dining chairs. They are very well made and fade resistant. I am very happy with them. June 22, 2012
Fabric has a wonderful texture. Most fabrics you find on outdoor cushions/pillows are rough to the touch, but Ballard's is much more pleasant to the touch. It's very comfortable. I also ordered a box cushion for my love seat and chair. It's almost too beautiful to leave outside or use. Their products have exceeded my expectation. This was my first order but it won't be my last! Plus, I received the custom made cushions in only 3 weeks. You won't regret buying from Ballard. June 19, 2012
Beautiful I love my beautiful new throw pillows. They make a lovely addition to the sitting area on my deck. I also love the quality of these illows. May 30, 2012
Nicest outdoor pillows on the market! I have ordered many outdoor pillows from Ballard Designs in the past. I get the 20" piped for my outdoor sofa. The pillows are exposed to the weather throughout most of the year here in NC. This year I ordered a few more to compliment my sofa and was disappointed in the Sinclair Damask pillow because it was not in the same dye run as my other one I have. It's not Ballard's fault though. In my opinion I should have ordered them at the same time in order to get the same dye run. Make sure you order as many as you need to avoid this problem. I absolutely love my outdoor pillows from Ballard's! Everyone compliments me on the look and the way they stand up to the weather. I recommend all my friends to Ballard's when they express they are looking for outdoor pillows. The service is great too. May 24, 2012
Love my pillows Love my pillows , the lime green cheeta pillows are very well made , with zippers. My outdoor room look new and energized! Ready for summer fun! Thanks Ballard, for great ideas and products. Sincerely, Dawn May 20, 2012
My old outdoor furniture looks new! Great quality...size is perfect for outdoor chaise, love seat, and chairs. They transform my used furniture into something special! May 16, 2012
Love the classic look of awning stripes. The pillow is made from a nice quality, heavy fabric. In addition, I love the piping that finishes the pillow edges. I bought other pillows at another well known store and the difference in quality is not even comparable. Great job Ballard Designs! May 14, 2012
Nice looking pillow I love the fringe, it adds a nice touch to an ordinary pillow. Its red with red fringe. May 13, 2012
This pillow size works well with others I have 5 of these pillows and I love them the fabric is beautiful, and coordinates well with the other fabrics I chose from Ballard. It looks nice with other shapes and size pillows, this is the second summer for some and there is no difference in color or integrity of the fabric. May 9, 2012
expectations were met by Ballard The pillows are great. I use them as accent pillows on an outdoor couch and they're comfortable and durable and look fantastic (I picked the Arden Spa color.) I then bought an outdoor rug from Ballard to match the pillows because the color was so terrific. May 2, 2012
Delicious color, great product Ballard excels with their outdoor fabrics. These pillows are well made and are a crisp lime green that really brightened my covered lanai. April 22, 2012
Nice casual pillow option This outdoor pillow is stylish and eye catching. The fabric has a more rugged, outdoor-quality nap. We are using them on our screen porch, and they are a great fit. April 13, 2012
A Perfect Match I purchased a table and chairs for my patio from a local outdoor store. The chairs didn't have back pillows and I thought that wouldn't be a problem but as time went on I felt uncomfortable without back support. I ordered the pillows from Ballard and kept my fingers crossed that they would match the striped cushions. And....they did, a perfect match as if they were made for each other. They are firm without being stiff and perfect for outdoors. April 9, 2012
My favorite outdoor pillows I purchased 2 of these pillows in the Mediterranean floral design. In fact, I purchased 2 of these exact pillows about 5 or 6 years ago. They held up very well, but at this point looked a a bit dirty and I needed new ones. I looked around in stores, not even realizing these would still be available. I couldn't find anything I liked, so I looked on the website and was happy to see they were still available. I love them as much now as I did years ago. I think that says alot. They are beautiful as well as very well made. April 8, 2012
Sturdy pillows!! Have had these pillows for a year and love them. Besides the great aesthetics, the fabric really holds up. Our Pointer/Lab puppy treated them like a toy and dragged them all over our yard. They have stood up to her abuse, the kids cheese puff hands and spills, and even the dirt and dust that flies with the Colorado wind. I used a mild detergent with water to brush them clean, rinsed with water and let air dry, they looked good as the day we got them. March 18, 2012
Amazing Quality I bought these to use in the spring but was so impressed by their quality and attractiveness that I had to go ahead and use them. The Sunbrella pillows do not fade, mold, or mildew and they dry quickly. December 17, 2011
Well Made & Beautiful I purchased two of these in the Sunbrella Canopy Stripe Red and Sand for wicker benches I have in my back yard. They are made very well and the colors are very stunning. In fact, they were so pretty I couldn't wait for spring -- I went ahead and put all of my new Ballard Sunbrella cushions and pillows outside. We've had rain for nearly a week straight and they have not faded nor molded and they dry very quickly. I am extremely pleased with my purchase. December 17, 2011
This product has great design~ Using this bolster for an outdoor lounge area at my daughter's wedding. Better that I expected and looks great. The perfect touch to add a comfort with detail! December 15, 2011
Great quality Love the outdoor pillows. The construction quality is absolutely the best. Great buy for the money. November 26, 2011
Out door chaise lounge The chaise lounges are so comfortable; glad I bought two so my husband has his own. They look great; very easy to assemble. The cushions are thick and comfy; you can relax in them for hours. November 6, 2011
Perfect Outdoor Pillows These pillows are high quality and great looking. I would highly recommend them. I am a decorator and just used them on a client's back porch project, and it was great to have so many color and pattern options to choose from to mix things up and make it interesting. October 22, 2011
Excellent outdoor accessory This is a great addition to my outdoor setting. Comfortable and attractive and and good value. October 19, 2011
Beautiful and high quality! I love my new pillows. They are a beautiful design and very sturdy, yet comfortable. I ordered a design that was on backorder so I can't really enjoy them until the rest of the set arrives a month later. September 7, 2011
Lovely! And just a bit cushy to make it even more comfortable for my back. August 31, 2011
Pretty and well made I wanted a couple of throw pillows for our bedroom, but couldn't find the Arden blue fabric that I love listed under the custom pillow fabric choices. I called customer service, and they pointed me to these outdoor throw pillows. I just received my pillows, and they're beautiful and well made. They came really quickly since they aren't a custom order, and the price was great. The fabric isn't very soft, since it's made for outdoor use, but in terms of looks and quality, the pillows are pretty and well made, perfect for indoor use as well as outdoor. August 26, 2011
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Product:FP632-Outdoor Piped Throw Pillows