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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

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Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

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Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Outdoor Piped Throw Pillow - 20 inch Square 4.6 5 132 132
This was exactly what I was looking for. Perfect assessory for my outdoor chairs. Received them very quickly. September 9, 2012
A great pillow for indoor or outdoor use; very stylish This pillow looks great in my sunroom. Not only is it comfortable, but it is also quite attractive. The Ikat print I chose is versatile, so it looks good wherever I place it. The fabric wears well, too. I've used it both outdoors and indoors; it still looks brand new. I would highly recommend this pillow. July 8, 2012
I would recommend purchasing these wonderful pillows! This product is every bit the quality, looks, durability and easy to clean as was advertised. The pillows hold their shape extremely well. I also love that they can be used either indoors or out. These pillows are completely worth the price. July 24, 2012
Great pattern and lovely fabric This looked so good on my Patio with orange and tan that we ordered another of a different size, looks great, feels good. August 16, 2012
great for inside as well Using for great room "inside"...living in a beach community requires some creativity and flexibility with interior design. I continue to incorporate exterior items into interior for the comfy beach environment. July 11, 2012
This pillow size works well with others I have 5 of these pillows and I love them the fabric is beautiful, and coordinates well with the other fabrics I chose from Ballard. It looks nice with other shapes and size pillows, this is the second summer for some and there is no difference in color or integrity of the fabric. May 9, 2012
Love the classic look of awning stripes. The pillow is made from a nice quality, heavy fabric. In addition, I love the piping that finishes the pillow edges. I bought other pillows at another well known store and the difference in quality is not even comparable. Great job Ballard Designs! May 14, 2012
This product was a great fit and addition to my existing outdoor space. Love love my outdoor round bolster, it's a perfect fit on my outdoor lounge chairs. June 28, 2012
expectations were met by Ballard The pillows are great. I use them as accent pillows on an outdoor couch and they're comfortable and durable and look fantastic (I picked the Arden Spa color.) I then bought an outdoor rug from Ballard to match the pillows because the color was so terrific. May 2, 2012
Well Made & Beautiful I purchased two of these in the Sunbrella Canopy Stripe Red and Sand for wicker benches I have in my back yard. They are made very well and the colors are very stunning. In fact, they were so pretty I couldn't wait for spring -- I went ahead and put all of my new Ballard Sunbrella cushions and pillows outside. We've had rain for nearly a week straight and they have not faded nor molded and they dry very quickly. I am extremely pleased with my purchase. December 17, 2011
My old outdoor furniture looks new! Great quality...size is perfect for outdoor chaise, love seat, and chairs. They transform my used furniture into something special! May 16, 2012
Nice looking pillow I love the fringe, it adds a nice touch to an ordinary pillow. Its red with red fringe. May 13, 2012
Just what I was looking for After looking at many stores for brown outdoor throw pillows and not finding any, I was pleased to see that Ballard's provided exactly what I was looking for. The pillows are very well made and the color in the catalog is pretty accurate as to what shade of brown these pillows actually are. I was happy with not only the quality of this product but also with the timely manner in which I received it. July 13, 2011
Quick delivery I ordered 2 bolsters in Tuscan Stripe and they look beautiful against my red cushions on my chat set. I put a celery green zebra striped rug under the coffee table to anchor it all and it looks amazing.. Many many compliments from family and friends. So far we've had alot of rain and the bolsters are holding up nicely. August 18, 2011
This product has great design~ Using this bolster for an outdoor lounge area at my daughter's wedding. Better that I expected and looks great. The perfect touch to add a comfort with detail! December 15, 2011
This pillow is simple, durable and worth every penny. Subrella products are terrific for withstanding bright sunlight and rain (or sprinklers) which is critical to maintain an outdoor living room sort of feel without having protect them from the elements of Southern California. They're not exactly soft and cozy but in time they soften up and they look simple and elegant from day one. July 7, 2011
Out door chaise lounge The chaise lounges are so comfortable; glad I bought two so my husband has his own. They look great; very easy to assemble. The cushions are thick and comfy; you can relax in them for hours. November 6, 2011
Great accent. Great accent pillows, not too soft, not too firm. I'm on a limited budget and wish I could afford cushions. I purchased the fabric and made drapes, place mates, seat and bench covers. Girl gotta do, what a girl gotta do! August 2, 2011
Beautiful pillows This is just what my patio needed. I purchased 16 pillows in varying sizes in the brown/sand canopy stripe. My patio now looks like a high-end resort. Ballard made it very easy to coordinate by sending me fabric swatches ahead of time to choose from. Now we are ready for summer! May 3, 2011
Outdoor pillow Actually, pillow is much smaller than I expected and does not look good in the place I intended it to be - Quality is good as Ballard products always are, but I should have ordered a different size. July 22, 2011
Style AND Function I have purchased about a dozen of these pillows. I use them everywhere, from the sofa to the lawn chairs. They are just soft and flexible enough to "mold" behind the neck or the lower back. I love these pillows and the material options are great. Will be buying more for other areas. March 18, 2011
Love these bolster pillows- bought 2 of them for our outdoor chairs! Can't wait to buy more outdoor pillows in the same pattern. I've always been pleased with Ballard's products and these pillows are no exception. They look great and provide the perfect back support for our new outdoor furniture! August 7, 2011
Great value and quality. Wonderful pillows for outdoors or in. Fit perfectly on my antique glider. The quality is so much better than what you can purchase from large department and home improvement stores. Will purchase again in different styles. June 6, 2011
Wonderful cushions The cushions are perfect for our chairs, which were hard to size in the area stores. The color matches perfect with our Spa umbrella as well. Well done Ballards!! July 29, 2011
Great product! I was very happy with this product. The pillow is well made and the material matched the picture in the catalogue perfectly. August 5, 2011
Poorly constructed The design was not centered and the piping was sewn at weird angles - almost return the 2 pillows I ordered. August 13, 2011
This product was just what I was looking for. I needed a black pillow to put on an inside window seat under a window without coverings of any kind. This pillow is just the right size and stands up to the direct sunlight that comes in most of the day. I'm very pleased. March 16, 2011
Love the colors! This pillow is the last of four bought from you in complimentary colors of green and black. On the black wicker chairs they look terrific! July 3, 2011
Lovely! And just a bit cushy to make it even more comfortable for my back. August 31, 2011
Pillows have great quality workmanship. We purchased two of the 16'' outdoor pillows for our covered porch. They are well constructed with sunbrella fabric, thick stuffing and cording. A great product for the value. May 5, 2011
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Product:FP632-Outdoor Piped Throw Pillows