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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

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  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Outdoor Piped Throw Pillow - 20 inch Square 4.6 5 136 136
Beautiful Outdoor Throw Pillows I purchased outdoor pillows for my new deck furniture. I love the floral fabric--it just 'pops' making my deck just beautiful! Plan to purchase additional pillows--wish they were offered in a round shape. May 20, 2013
Pillows, Pillows, Pillows Bought these for our patio. It doesn't get alot of sun so I imagine the bright colors will hold up fairly well. I love the rectangle pillow but I have to be honest and say the square pillow arrived somewhat deflated and the material was quite wrinkly. I didn't send it back because its just going on my patio. I've had the pillows now for two months and the wrinkles are still visible. If you're wanting a firm pillow this is not it. May 18, 2013
Love the pillows!! I ordered one pillow to check the quality and design. Loved it so much, I have ordered two more pillows. Love being able to choose from various fabrics!! May 18, 2013
Want a fabulous looking patio? This is the first year that I have had a great looking patio for the warm weather, and it's largely due to the pillows and outdoor rugs I bought from Ballard! The pillow fabric and construction appears to be high quality. I haven't fully tested the fade resistance, but at this point I am very pleased with my purchase. May 1, 2013
Bright and colorful Just the color I was looking for! So bright and colorful. A perfect summer time outdoor accessory. April 28, 2013
Outdoor pillows well-made, fabric attractive. For me personally, they were too over-stuffed/too stiff. I opened them up, removed some of the stuffing and whipped them shut again. Perfect now! April 22, 2013
Colorful Comfort I ordered the Nantucket Stripe 20" piped pillow. I loved that it has two different shades of orange stripes. I bought them for the backs of my outdoor dining room chairs. They are replacement cushions and, boy, am I ever happy I replaced them. I went from drab to beautiful with a switch out of a cushion. They are paired with the Nantucket stripe seat cushion and are lovely together. They seem to be well stitched and well made. They clean off easy, although I have been babying them too. I would definitely recommend them to my friends. April 15, 2013
beautiful & functional! I've been looking for reasonabley priced, outdoor pillows for some time. I saw these and thought I'd give them a try. I am thrilled with them as they look just like the pictures..beautiful, and are very functional. They have already seen some spring rains and have performed as I hoped. April 11, 2013
Bee pillow is the "bee's knees"! Our new sitting room decor is centered around neutral tones with black touches. The outdoor bee pillow is a perfect accent for this indoor room - just enough black, with an ivory background and a touch of yellow. He doesn't even hint at being an outdoor pillow! April 4, 2013
Chic and Durable I purchased two of these for two club chairs that sit on my balcony in a Chicago high rise. They clean up well and have survived 2 Chicago winters and a summer with minimal fading. Definitely recommend. Also easy to update with new covers, if needed. February 5, 2013
Pretty color This pillow came totally wrinkled and unusable. After the 3rd reorder, I gave up and spent 30 minutes doing my best to steam out the wrinkles. Would not recommend to anyone. December 2, 2012
Color was just as described and pillows were very well made. Color was just as described and pillows were very well made. Were shipped quickly. November 9, 2012
Just beautiful Great quality, vibrant colors, good amount of fill. The perfect size for both ends of an outdoor sectional. I just wish I could remove the cover and machine wash. October 18, 2012
Very satisfied with purchase! Everything I have ever bought from Ballard is always of the highest quality and these pillows are no exception! The fabric, stiching and monogram are all perfect. Highly recommended! October 18, 2012
Great in every way Love the ourdoor piped pillows ... good quality fabric, well-made, durable and very attractive. September 27, 2012
This was exactly what I was looking for. Perfect assessory for my outdoor chairs. Received them very quickly. September 9, 2012
The pillows are quite nice. I am very happy with them. They were nicely packed and shipped. September 5, 2012
Look ok. Do the trick. Good service from Ballard. Pillows a little lighter in color than shown in the catalogue. We bought 4 pillows and they are a little inconsistent in the amount of fill however ok for our outside use. August 30, 2012
Fabric has great texture I purchased 2 in oatmeal basketweave to accent the coventry 3 piece bench seating which is also from Ballard. The cream & taupe accent perfectly and the texture has a lot of depth. I wish they were a bit firmer & fuller, for lumbar support, however they do the job well enough and look great. August 29, 2012
Love the fabric. The fabric the pillows are made of are perfect for outside. I have had no problems with fading or mildew. The color has kept its' own also. They look beautiful next to my damask black material. One thing that I was displeased with, was how it was packed for shipping. They came in vaccum packed plastic bags. Therefore, when taken out of these bags, the fabric is wrinkled. I had to call Ballard Design to make a complaint about this. Customer service lady told me to put them in the dryer on air (fluff) for a few minutes to see if this would help. Well, it did! I was very thankful for the tip. I was having a party in a couple of days and wanted them to be perfect! So, as a suggestion, I would pack a note with the pillows for customers, to say how to get the wrinkles out. Thanks.......... August 22, 2012
Wonderful product. I have four of these pillows and have had them for four years. The new one I just ordered matched the old ones perfectfuly as the ones I had purchased a while ago did not fade. The pillows have held their shape, easily cleaned and matches my canapy that I have over my patio in my back yard, that was customed made. When it rains they dry quickly and do not have to be put in the sun for longs period of time to dry like other cheaper pillows. In fact I need to order another one for my front porch, and will not hesitate. August 21, 2012
Tuscan Stripe - Colors are beautiful. Bolsters are well made. Please continue to keep this material. We love our new bolsters. Both bolsters certainly give the brick colored chaise lounges the added pop they needed. I am hoping that your new materials will again include the Tuscan Stripe. I was very disappointed when you could not complete my order which included two 16 inch throw pillows. Thank you again, for your excellent service and I look forward to shopping with Ballard Designs in the near future. August 19, 2012
Great pattern and lovely fabric This looked so good on my Patio with orange and tan that we ordered another of a different size, looks great, feels good. August 16, 2012
Great Quality I am a licensed interior designer and have ordered from Ballard several times prior to this order, so I am familiar with the quality of Ballards products. I love to use these pillows indoors. I have 2 dogs and a 4 year old daughter so not only do the hold up well to constant use but they are so easy to just wipe clean! August 16, 2012
FABULOUS! These outdoor Sunbrella throw pillows are perfect for outdoors or inside. They are sturdy, beautiful, comfortable, beautiful...and, if I forgot to mention, sturdy. Love them. Bought two of them several months ago...bought two more a month ago. Cannot recommend them enough. Thank you. July 31, 2012
I would recommend purchasing these wonderful pillows! This product is every bit the quality, looks, durability and easy to clean as was advertised. The pillows hold their shape extremely well. I also love that they can be used either indoors or out. These pillows are completely worth the price. July 24, 2012
This product is appealing and functional. Recently I have purchased several things from Ballard and have been extremely pleased with the quality and price! I love getting your emails and catalogs. Thank you! July 13, 2012
great for inside as well Using for great room "inside"...living in a beach community requires some creativity and flexibility with interior design. I continue to incorporate exterior items into interior for the comfy beach environment. July 11, 2012
A great pillow for indoor or outdoor use; very stylish This pillow looks great in my sunroom. Not only is it comfortable, but it is also quite attractive. The Ikat print I chose is versatile, so it looks good wherever I place it. The fabric wears well, too. I've used it both outdoors and indoors; it still looks brand new. I would highly recommend this pillow. July 8, 2012
Outstanding! I purchased 3 of these pillows last year. They stayed out on our back deck all winter. Decided I needed two more - now I can't tell which are the old and which are the new! That is outstanding quality! July 1, 2012
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Product:FP632-Outdoor Piped Throw Pillow - 20 inch Square
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