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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Original Home Office&#8482 Desk Organizer 4.8 5 109 109
Large Desk Organizer A great purchase. Really adds nice touch to otherwise cluttered space. Will probably order the smaller version for another desk in my home. January 2, 2013
Superb quality I was so pleased to see this organizer when it arrived. It is heavy, solid and really nice looking. It has really helped organize a kitchen desk that was formerly a dumping ground. It has a very rich look and really adds to our space. December 16, 2012
Love it! Attractive, great storage, and well made. The organizer is well thought out. I love all of the Original Home Office pieces. December 6, 2012
Great Quality I am very pleased with the craftsmanship of this product. I really enjoy all the purchases I make from Ballard Designs, and this one is exceptional. I searched in hobby stores and scoured the internet for something comparable. I quickly realized it was a waste of time when the so-called office specialty stores didn't have anything of this quality and price. I'm thrilled I bought this item. Thank you Ballard Family! Signed, a devoted customer. September 17, 2012
Love the large one! I have the large one in my cubicle at work and I love it. I've received many compliments. The only "improvement" I would suggest is a small hole in the back of the three compartments above the two middle drawers. That would turn it into a first class charging station. September 27, 2012
Perfect! With a drawer or cubby for everything, it keeps my office organized on a bookshelf. No more mess, everything labelled, I love it! I now have one at home and one in my office. October 6, 2012
Excellent Desk Organizer! I purchased the large organizer for my work officer and received numerous compliments just on the 1st day!! My desk is now organized with lots of storage drawers and spaces left for more. September 29, 2012
Better than I expected! I love this desktop organizer. It is a very sturdy and well made piece. It looks great on my country kitchen desk. The previous reviews indicated I would be happy with my purchase but it was even more perfect because once I decided to buy, I discovered it was on sale! September 9, 2012
The wood on this product is beautiful I was very disappointed at having to wait almost 3 months for delivery, but was so excited when it finally arrived. However, after having it for a short period of time, I am sorry to say that I have had a problem in that the little brass pull on the right hand drawer broke off. We have no children and the drawer has been opened about 6 times at most and very carefully I might add. You can imagine my huge disappointment when this happened so with this in mind I am not certain I can recommend this to my friends, although I must say that the rest of the item is wonderful. The wood is beautiful! June 8, 2012
Just not my style When I set up the organizer, I realized that its configuration reveals too much of my "stuff". i am trying to simplify and establish calm in my life and looking at the organizer with items visible in the many slots did not accomplish my goal. I am reverting to my original plan of buying stacking drawers that will hide everything. I'm sure the organizer would be fine for many other people who have different concerns than I! I also purchased the 4-drawer file cabinet and love it! The quality is excellent, as I have found all Ballard items to be. June 22, 2012
Not enough stars This organizer was so worth the cost and wait - it was out of stock and I had to wait for months, but am so glad I did! It arrived in huge packaging - completely assembled, but so well padded, you'd have thought it was a desk or piano. It sits on my piano, as I am a music teacher and my piano is my desk. It completely organizes my entire studio with no mess spilling onto the piano. Quite an accomplishment with 40 students a week. This one organizer has made my life infinitely easier. All that, and it's beautiful to look at, too. June 15, 2012
Exactly what I had been looking for The Home Office Desk Organizer is exactly what I had been looking but had been unable to find. It is large enough to be practical without being overwhelming in size. The quality of material and construction live up to Ballard Design's reputation. I had been to office supply stores and various web sites and everything I found was either commercial looking or plastic. Ballard Design's Desk Organizer is an actual piece of furniture and one which can be used anyplace in the home. I am very, very pleased with it and would enthusiastically reccommend to anyone looking for this type of item. May 4, 2012
Useful and versatile. Great organizer! THe Home Office Desk Organizer is all I hoped it would be. We use it on a (very visible) table in our great room and the variety of cubbyholes organize all our "stuff" --glasses, keys, phone book, letters-to-be-mailed, camera, etc. We also own a Home Office desk (in another room) so we now have the capability to mix and match if we move furniture around. We had a long wait for delivery (satisfactorialy acknowledged by BD), but it arrived safe and sound. Great product! June 10, 2012
This is the perfect solution to clutter! My office desk was a mess. Now there's a place for everything I need to have within reach. Rather than separate containers for file folders, note pads, paper clips, binder clips, rubber bands, etc., everything is now in this one unit. And besides the great organization, it looks beautiful! Now I want one for my home office and another for my kitchen. June 7, 2012
Quality Desk Organizer Glad I found this product! After searching for months Ballard came through for us. Rich brown color, expensive look and feel. Worth the extra wait and when it arrived no damage because it was packaged well. Looks great in our colonial style office. June 18, 2012
Useful and attractive I got a large corner unit for my new home office, and I put this organizer on top of two drawer units. It not only adds visual interest to a bare desktop, but is also invaluable in corralling all those little items (like folders you're currently working on) that would normally clutter up the place. I love it and plan on buying the smaller one as well. May 12, 2012
Thinking outside of the Box... I had a kitchen counter that was a constant mess!! My husband and I would toss receipts, bills, pens/pencils, mail, catalogs we wanted to keep (like Ballard Design), articles we wanted to share, etc. It was a constant eye sore, but not good for anything but the way we were using it. It is that "lost" corner after the refrigerator. Looking through the catalog I saw this organizer. Excited, I and ran to the kitchen to measure the space...the large one fit perfectly. The two of the drawers have labels so we have one for the dog and one for receipts. Pens and pencils are always available, catalogs are stored; corner is now neat. The quick delivery always amazes me!! October 3, 2011
Looks great and is functional I love the way it looks on my new desk. It is functional, sturdy and decorative. No regrets!!! May 31, 2012
Works perfect! Love it for my kitchen office organizer! Perfect for regular size folders, mail, and pens. Looks great to! Received in perfect condition. May 20, 2012
Excellent quality...I love it! The desk organizer is just as described. I have an exact 30 l/2 inch space and it fits perfectly. It has lots of compartments to keep everything organized. I just love it! April 9, 2012
Great organizer I absolutely love my new desk organizer. It has lots of drawers, just the right about of cubbies, and is so pretty. My built in desk and bookcases are oak, but since I have the computer monitor and a flat screen TV here, I ordered the black, and it is just right. My desk finally looks organized and pretty. It is very well built and sturdy. Love it. February 4, 2012
Great Organizer Love the look..very "rich" looking, warm toned wood and made well. I will continue to shop with you!! March 7, 2012
Perfect for organizing clutter I purchased it to use on a kitchen counter that had become my husband's "dumping ground" for keys, paperwork, receipts, etc. The large version has the perfect dimensions for the space, is very well built, and blends with the rest of the color scheme and decor of the room. Great item that is very hard to find. November 11, 2011
Perfect fit Everything fits perfect. Pens, scissors, stapler, papers, check books... etc. Well thought out. Highly recommended. January 18, 2012
Exactly as pictured This was exactly what I wanted. It came sooner than expected and was in mint condition - the extra care taken when it was shipped was evident. There wasn't a scratch on it. December 15, 2011
Love it! It looks great on my desk. The finish and quality are wonderful. Very impressed. January 9, 2012
Great kitchen counter organizer. Organizes all necessities beautifully for a whole family! January 15, 2012
Simply beautiful! Nicer even than I expected. Great item! Quick arrival. Not a scratch! January 1, 2012
excellent workmanship great-drawers and shelves are just right and very well made December 28, 2011
Such a great piece! When getting our desk, we were going to wait on the desk organizer but decided to go ahead and purchase it with the desk. I am so glad we did. It's made very well and has a place for everything while still looking nice and clean. It really helps my desk stay nice, neat, and organized. August 31, 2011
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