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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4 out of 5 by 11 reviewers.
Rated 5 out of 5 by Love it The office furniture is beautiful, very functionable and made very well. I would not hesitate to order again. January 14, 2016
Rated 5 out of 5 by Quality and expectations. Excellent quality; meets all needs and expectations. January 2, 2016
Rated 5 out of 5 by Great Corner office furniture I found this very easy to put together. It looks great in my corner space. I love the dark brown color. My new home office is all set!! August 9, 2015
Rated 3 out of 5 by Cute Design, But Impractical A co-worker and I ordered 2 of these desks with a 2 drawer file cabinet and 3 drawer cabinet, and the low corner hutch each in the Tuscan Brown color. They arrived in "okay" condition. One desktop was cracked and there were a couple of scratches. We kept the sets and negotiated a discount rather than go through the trouble of returning. That experience was easy and good! The desks themselves went together very easily, no troubles as other reviewers had stated and the overall quality is very nice. The real problem is with the function of the drawers and such. First, the desks are low. Like lillipution low. Other co-workers have dubbed our desks "mini-me's". This is not a problem, it just takes a bit of adjusting to the look and feel. There is a safety feature on the 2 drawer file cabinet that will not let both drawers open at the same time which is a good idea. However, the handles are placed very low on the drawers and are not at all finger friendly. This paired with the fact that one has to pull very hard on the drawer to get it open makes for sore fingers by the end of the day. Also, the drawers themselves are not as deep as the desktop leaving dead, unused space behind the drawers which could have been more drawer space. I cannot fathom the reasoning behind this element. You pull out a drawer expecting it to keep coming, but no. Finally, the low hutch. We got these thinking it would be the right height for comfortably viewing a computer monitor. Well, maybe, but not if you have Imac computers. The hutch paired with the stand of the Imac is a bit to high for maximum comfort. This is not their fault, but something I thought could be helpful to future buyers. In all, the desks are very nice, and a huge step up from what we had, but a couple of simple design adjustments could make them much, MUCH more user-friendly. September 24, 2014
  • 2016-08-12 T11:16:44.999-05:00
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Product:MO266-Original Home Office™ Corner Desk Group with 1-Cabinet Credenzas

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