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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Original Home Office™ Corner Desk with Two 1-Cabinet Credenzas with Wood Top 3.7 5 7 7
Smart Look, Quality Construction I am quite pleased with my corner desk. I have been using it for several months now. In fact, I got a whole office full of Original Home Office Furniture in the dark gray with zinc tops, and I love the look. A couple of comments about the corner desk: Be aware that the angle of the desk means you are almost always sitting in the way of any drawer you are going to open. Minor inconvenience. Also, despite this desk being for a corner, I wanted it positioned in the middle of a wall. Unfortunately, the back of the desk, though painted, is not finished nicely. And finally, I was hoping the zinc top would be more durable than wood, but I am finding it scratches just as easily, and it arrived with a couple of dings. As for other reviewers' complaints about assembly, I had to hire someone to assemble it for me, so he had all the proper tools and was paid not to complain #ha#, but I do think he found assembly a bit challenging! August 27, 2014
Flexible system I admit it - I'm a serial furniture rearranger. I love this system. We have several pieces - in black - for our awkwardly shaped home office. We were able to come up with a great arrangement that works well in the space, and I love knowing I can move it around later if I want to! I shied away from five stars only because the edges of the black desktop have worn significantly. Otherwise, it's been sturdy and dependable, and still looking good after 5 years! July 1, 2014
Assembly Issues Like the other customer reviews I had assembly issues with the corner desk and the leg that attaches to it. The method for assembly is poor and frustrating. The screws are too short and the leg with the slightest movemement will fall off. I will be adding brackets to attach the leg. I would recommend that Ballard takes a serious look at updating the way the leg is attached. It does not work as is. May 8, 2014
Overall Quality Desk for the Price I'd read the reviews posted on the corner desk w/two 1-cabinet credenzas and was a bit hesitant to purchase. However, my experience was very good. The order came quickly, was well packaged so as not to be damaged, is sturdy and was, overall, easy to put together (I am a 40-year old female and put this together myself). The desk is attractive and the grey shade looks very nice. January 27, 2013
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Product:MO266-Original Home Office™ Corner Desk Group with 1-Cabinet Credenzas