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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.9 out of 5 by 313 reviewers.
Rated 5 out of 5 by Awesome! I bought 2 to hang over a staircase with a 22' ceiling. They look absolutely amazing! Wish I'd gotten them years ago. October 13, 2013
Rated 5 out of 5 by OOhs and Ahhs! I hung the small orb chandelier at the top of a stairway that is going to a bonus room over my garage. Everyone is astounded when they see it! I hope to make this bonus room a place for my teenage grandchildren to hang out. I live very close to them. The color is close to what is described (looks black at a distance), which I love. October 12, 2013
Rated 5 out of 5 by A really nice addition I purchased the small version of this Orb Chandelier and it fits perfectly over a dining table. I have a somewhat rustic decor and wanted a light that was a bit different but was not too different as to stand out like a sore thumb. This chandelier is perfect. I removed the crystal ball at the bottom because it made it a bit too fancy but in other settings the crystal would definitely be an asset. We used 40 watt bulbs instead of the recommended 60 watt and the 40 watts are perfect. The 60 watts would light it up like an operating room or something. And we put it on a dimmer for lower lighting when appropriate. Very pleased with the chandelier, fast service, everything. October 12, 2013
Rated 5 out of 5 by Perfect for small dining area! I was in need of a chandelier for a small dining area, this light is perfect for the space. I have it on a dimmer which creates great ambience in the space. I was unsure of the size, so I ordered 3 different chandeliers. All three were received on time. 2 others shipped backed and were credited back to my account in a timely manner. Great quality and customer service. Thank you. September 9, 2013
Rated 5 out of 5 by Love it! I had this installed in my Master closet - and just love it! I was looking to change out the standard builder grade ceiling mounted light which didn't let me really see the colors of my clothes and shoes - this does an amazing job - just love the amount of light this provides now (although it only uses 3 candelabra type light bulbs). September 4, 2013
Rated 5 out of 5 by Beautiful Chandeliers! We purchased one for our entry and a smaller one for over the dining room table - they both look great! Often times, things don't look the same when they arrive but these were well represented in the pictures. the finish is nice - just rustic enough. August 22, 2013
Rated 5 out of 5 by Love it! I love this fixture. It was received earlier than expected which was fine. Some of the reviews indicated difficulty in the installation but my brother-in-law installed it easily and it hangs straight. I also had him install a dimmer switch. This hangs above our kitchen table. The shadows on the ceiling are nice but it does have shadows or dark areas below the fixture. The fixture is so nice that now the rest of the room needs updating! August 7, 2013
Rated 5 out of 5 by love love love this! This Chandelier looks perfect over my dining room table. August 5, 2013
Rated 5 out of 5 by Upscale and unique Absolutely gorgeous light fixture. Love everything about it. I have a 15 foot high ceiling and it looks perfect. Bought the large orb. It is very large and impressive. July 10, 2013
Rated 5 out of 5 by simple, dramatic, timeless arrives almost fully assembled, thus easy to install. July 10, 2013
Rated 5 out of 5 by Lots of compliments! I love this chandelier. I have it over my kitchen dining area and love the openness of the fixture. It is right in front of three windows and keeps the view. I also have the petite orb over my 6' bump out window over my sink. Very pleased with both. July 10, 2013
Rated 5 out of 5 by Love it I bought this fixture for our lake condo. I wanted a fixtures that would feel open and not feel heavy to not obstruct the view. July 10, 2013
Rated 5 out of 5 by BEAUTIFUL! I first ordered this in bronze but then changed it to the antique silver. It looks beautiful in our traditional/transitional foyer with a high ceiling. The electricion said the electric box was a flat box ( meaning that it is not as deep as a typical box) so he had to cut the screw to make it shorter. But that worked fine. Maybe including a shorter screw would be helpful for these kind of boxes. July 1, 2013
Rated 5 out of 5 by To say I love this chandelier is an understatement! I bought the bronze in medium size for my hallway - we live in an old hunting cabin that's been updated, sort of, still lots of knotty pine and not much light, and low ceilings. Finding the exact lighting has been difficult to balance between rustic, vintage and contemporary. This orb is perfect! We ended up placing it in our dining room and it looks amazing! It lit up the dark room so much that we are thinking of keeping it there, and ordering another for the hallway. We used frosted chandelier lights and it looks great. Any bulb would look nice in it. Now that it sheds so much light on that room we are eating in there and enjoying the dining space we have avoided for years. This orb will go with any decor or style. The accompanying photo is dark due to my poor photography skills, but the orb lights up the room and sheds light into the kitchen, too. We love it! June 23, 2013
Rated 5 out of 5 by Now I know what all the fuss is about! Ordered the small bronze orb on 4/7 and finally received it on 6/10! It was so worth the wait! We have it above our kitchen table and it looks amazing! I think it's already my favorite piece in the house! My house is classic with touches a modern. This is such a beautiful piece! Everyone loves it and wants to know I got it! Ballard's of course! Thanks for bringing us such beautiful and unique pieces for our homes!! June 12, 2013
Rated 5 out of 5 by Lovely For Small Spaces We put this in a a closet, which probably seems like an odd place, but we wanted something with style to replace a blah, typical flushmount. Most importantly, we wanted something with easy-to-change bulbs! This fit the bill in every way: design, ease of bulb-changing, plenty of light, and adding sophistication to a space that is usually neglected (design-wise). As an added bonus, it casts a lovely pattern on the ceiling when it's turned on. Highly recommend for small spaces. June 2, 2013
Rated 5 out of 5 by Fresh, Modern & Classic I'm updating my dining room & thought I wanted a drum shade pendant, but found the drum shade took up too much visual space in the room. I was having a hard time finding something modern, yet airy & then I saw this Ballard orb chandelier. We just installed it today & it looks great! The small in bronze works perfectly for our room with 8' ceilings & 84" table. The chandelier hangs at the perfect height without the addition of any chain. I also love how the shape appears to change from different angles, as you can see from the photos with the product description. Great value & nice quality. May 19, 2013
Rated 5 out of 5 by Absolutely wonderful!! I couldn't be happier with our purchase! It looks fantastic and we have gotten many compliments! It was the perfect fixture for our entry and we just love it! May 6, 2013
Rated 5 out of 5 by In LOVE! We are in the final month of building our home and just had this installed in our 2 story foyer, it looks SO good!!! Our builder and several contractors have all asked me where to get it. I cant get over how perfect it is, I ordered the oil rubbed bronze in large and it looks great! I know its a bit pricey (and I hate paying too much for stuff) but this was so worth ii! May 5, 2013
Rated 5 out of 5 by Love it We purchased this for entryway. I wish it would have been just a little bit bigger but it worked. We ordered the silver but did not use the hanging crystal for a more contemporary look. It was easy to install for my husband. Highly recommend. April 24, 2013
Rated 5 out of 5 by eye catching yet practical This was at the top of my budget yet we are very happy with it & we have received a lot of compliments. Eye catching yet practical light. April 24, 2013
Rated 5 out of 5 by Awesome! Our living room is about 16' x 19' with a 10' ceiling. We bought the large and it's been such a big hit. We put it on a dimmer switch, too. Love it! April 16, 2013
Rated 5 out of 5 by Best online purchase I have ever made! These orbs exceeded my expectations. They are stunning and work perfectly in a newly designed foyer. They are the first thing that people notice when they walk in. I recommend putting them on a dimmer for optimal effect. Love them. April 14, 2013
Rated 5 out of 5 by Love My Orb! Have looked at literally thousands of chandeliers for my beach house renovation. I knew this was it immediately. I got the antique silver finish and love it. It looks distressed but still elegant - and somehow it fits into my slightly-vintage-beach-cottage style. Easy to install, too. I prefer flame-shaped bulbs rather than the ball-style that came with the light, but not a problem to change out. And the finial at the bottom is super-cute. I was a little worried about the shadows the orb casts, but I'm used to it already. I love my orb! Ballard came through again! April 10, 2013
Rated 5 out of 5 by Chic! Great looking fixture, beautiful addition to our wine room. April 10, 2013
Rated 5 out of 5 by Wonderful chandelier! This is a great piece ! Have seen many more expensive versions, and this one does the trick! April 6, 2013
Rated 5 out of 5 by unique look - great price We were looking for something unique in our foyer and couldn't find anything. Saw this and took a chance without seeing in person. We installed it (a little difficult but didn't need to call for a professional#. It took a day to get used to it because we thought it was suppose to be round but it is more oblong. And it seemed realllllly bright for our space but we went from 2-40 watt #which was nothing# to the large with 6 - 60 watt. Now we love it! Had guest over the weekend and they went crazy for it. Even the teenagers #who could care less about that stuff) mentioned it was cool. Very glad we purchased.... great price too. Everything else we were even considering was 3x as much. BTW we ordered the antique silver - looks fantastic hanging. April 1, 2013
Rated 5 out of 5 by Lovely & Different I had been looking for a light for our two story foyer for almost a year. I waited until this was $100 off and went ahead & bought it. I had seen so many other chandeliers & nothing else compared. Had an electrician install it (too high for us to do) & every time I look at it I know I made the right choice. FYI: I bought the large bronze for our foyer which has 17 foot ceilings. The size is just right. March 28, 2013
Rated 5 out of 5 by Fills the space perfectly... Light and airy. This lovely light is now the focal point of our entry. With a high ceiling and staircase twisting up the wall this orb fits perfectly. It is so sculptural yet transparent casting an interesting shadow. We have it on a dimmer which enhances the space. . We love it and sorry we waited so long to purchase it. March 28, 2013
Rated 5 out of 5 by Orb chandeleir Love, love, love my new chandeleir! It was super simple to install and it totally transformed my living area. Now I want to update more lighting in our home. Thanks Ballard for delivering what you promised! March 27, 2013
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Product:LC795-Orb Chandelier

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