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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.9 out of 5 by 313 reviewers.
Rated 5 out of 5 by Nice, fun, different! I took out an old chandelier that just didn't work..this is open,young,easy to install and just the right touch. Made well, great buy! February 13, 2015
Rated 5 out of 5 by Beautiful Orb light fixture It took me 2 years to order this light fixture been contemplating what size, so I ordered both since I had 30 days to return and free shipping.. I ordered small & large, kept small one and set in open dining area w/ 10ft ceiling it looks perfect.. Large one was humongous so I returned it back, maybe for a mansion.. February 13, 2015
Rated 5 out of 5 by This product is beautifully made The Orb Chandelier is just what I hoped it would be. It is well made, assembles easily and looks beautiful when lit. Getting it on sale was a bonus! January 23, 2015
Rated 5 out of 5 by Stunning! Everyone has asked where I purchased this fixture. It makes an understated statement as one walks in the door and I simply love it! January 20, 2015
Rated 5 out of 5 by Petite Orb Is Just What I Wanted! I ordered the petite orb to add to a dark corner. The room has 14ft ceilings, and the 6ft of chain provided, along with the 8" connecting rod, allowed the light to be the perfect length for my needs. I'm very happy with the result and the quality of the product. It's my 5th lighting purchase from Ballard, and I've never been disappointed. Great value for great design! January 17, 2015
Rated 5 out of 5 by Love this Chandelier! I purchased the small orb chandelier in aged silver to hang over my family room. My condo had an open floor concept that the second floor landing allows you to look down into this room that I knew I wanted to give a more dramatic flair to lighten up the place and add a touch of sophistication. This piece was perfect! The cord and chain attached needed to be modified to include the longer extension so my electrician replaced it with a 16ft chain and swag that was then cut down to 9 1/2 feet. To minimize holes in the walls between floors, we tapped into the electrical upstairs but we used a Skylink wireless remote downstairs so that I have option to control the light from either floor. Just finished yesterday and so pleased how everything turned out! January 10, 2015
Rated 5 out of 5 by Stunning chandelier for the diningroom This chandelier is gorgeous! It arrived all assembled, which made it easy to install. Everyone that sees it comments on how beautiful it is. A real statement piece for my diningroom December 20, 2014
Rated 5 out of 5 by Very happy with these fixtures. We have installed the smallest orb over the kitchen sink, the larger one over the table in the kitchen eating area. It's very different than what we "inherited" buying our current home and I love them. Adds a bit of fun and getting lots of compliments. December 19, 2014
Rated 5 out of 5 by Absolutely Beautiful! I can't write enough good things about this chandelier. I have had my eye on it since BD came out with it. I'm so glad I ordered it! The size is perfect over my dining room table (ordered a small). I've already received compliments and couldn't be happier. December 18, 2014
Rated 5 out of 5 by Love it I bought this chandelier in silver. It is so beautiful and perfect for the coastal look that I am going for in our new home. We have only had it for a few days and have already gotten multiple compliments. December 14, 2014
Rated 5 out of 5 by best chandelier EVER I have ordered many items from Ballard so I have no reservation in ordering online, sight-unseen. I ordered the large orb for our dining room which needed an update, but didn't want to obstruct the view through the windows and when I saw this in the catalog I knew it would be perfect. I used round bulbs instead for a more modern look and didn't use the large jewel that hangs from the center. High quality, was easy to install considering the size, and the light reflecting on the ceiling is beautiful. December 12, 2014
Rated 5 out of 5 by Contemporary flair Chandelier arrived packed very securely and therefore undamaged. Installation was easy since we just replaced an existing fixture. We installed 6 - 60wt bulbs which illuminates the room fully. We plan to install a dimmer switch when full light is not needed. Clean crisp simple lines for that contemporary flair. December 7, 2014
Rated 3 out of 5 by Glass ball finial fell off and shattered glass table top I love this chandelier - it's very unique and a conversation starter. However, about 5 months after I'd had it installed in the breakfast nook the glass ball fell from it and shattered the glass table top underneath it. I'd make sure to check the ball and see that it's securely attached to the chandelier. Other than that, it's a great chandelier. December 2, 2014
Rated 5 out of 5 by Nice light fixture After searching for months, I decided to purchase this orb chandelier. It is perfect for an open, transitional space. The fixture was installed above our breakfast dining table. The aged silver finish goes well with our stainless steel appliances in the kitchen. November 23, 2014
Rated 5 out of 5 by Looks Great! The Orb looks great, its the focal point in my family room. Everyone thinks I paid much more for it. Thanks for making a quality product. I have the large one, I am thinking about getting the smaller one for my hallway. November 14, 2014
Rated 5 out of 5 by This chandelier is beautiful I looked for quite a while to find the perfect chandelier for above our kitchen table. We have nine foot ceilings and I bought the small size. As some of the previous reviews indicated, at first it seemed pretty large, but once it was hung it was perfect. I used 40 watt bulbs which are plenty bright. The lines in this fixture are beautiful. It does cast shadows on the ceiling in the evening, but personally I think it just adds to the ambiance of the room. I couldn't be more pleased with this purchase. October 25, 2014
Rated 5 out of 5 by Gorgeous and Functional I have three of the petite size over our kitchen island; the electrician put them on a dimmer switch. These are truly gorgeous -- they look very high end. You know you've got a winner when everyone from teenagers to senior citizens tells you they like the lighting. October 12, 2014
Rated 5 out of 5 by still remodeling, can't wait to see it hung I am pretty sure this will look awesome over our antique French farm table. Still remodeling and hope it will be up within the next two weeks. Twelve foot ceiling in very open den, dining, kitchen and living room area. It will be perfect. October 12, 2014
Rated 5 out of 5 by LOVE this chandelier I am obsessed with this chandelier. I purchased the large bronze finished one to hang in my dining room. It makes such a statement. I love the shadows that it throws onto the wall & ceiling. I used round clear bulbs which look awesome, and I removed that dangling clear glass bulb from the bottom - I personally think it takes away from the orb. So happy I purchased this! September 28, 2014
Rated 5 out of 5 by A lovely statement piece This Chandelier is just what I was looking for in my dining room. It is dramatic and elegant all at once. I played with the shape of bulbs for different looks and it is what people compliment the most in my home. September 24, 2014
Rated 5 out of 5 by Very pleased I loved this light the moment I discovered it online. I was a little hesitant about what size to get (I was putting over our kitchen table) but in the end went with the size Small. It's perfect. I used round bulbs for a more modern feel, and it looks beautiful. September 13, 2014
Rated 5 out of 5 by Beautiful We love the orb chandelier. My husband doesn't like the shadows it casts but I love it. It is beautiful and high quality. July 21, 2014
Rated 5 out of 5 by Wonderful Chandelier This chandelier is so great! It makes the whole room. I had it installed in the living room with high ceilings and it fits just right. I wasn't sure if this chandelier would be too large but it's just right. The chandelier also provides adequate lighting for the entire room. I love it. You won't be disappointed. I had a handy man install it and he said it was fairly easy to install. It doesn't weigh much at all. Beautiful. July 15, 2014
Rated 5 out of 5 by Beautiful fixture This is totally spectacular! Well made,expensive but will give me the wow factor I was looking for. July 15, 2014
Rated 5 out of 5 by This Orb Light Completes our Home Beautifully! We could not be more happy about finally finding this beautiful light at the end of a two year search. We would not commit for fear of having a light that sort of stopped the eye and interrupted the openness of the space. Problem solved! We have been so happy with this purchase. July 11, 2014
Rated 5 out of 5 by Very happy Was easy to install and looks fantastic! Thought the price was a little high, but it's worth it. June 8, 2014
Rated 4 out of 5 by Great value I have been looking for an orb chandelier for almost a year. I kept going back to Ballard Design because the price was fantastic compared to many others I had found. I was still reluctant because a chandelier is a big pain to return if I didn't like it or if the size wouldn't work in my room. I finally clicked purchase, and I am so happy I did! This is in my family room that is about 19x20 with 12 foot ceilings. It looks great! Not too big to overtake the room, but certainly not too small either, I ordered the large size. June 8, 2014
Rated 5 out of 5 by Could Not Be Happier Although it took some time to receive my Chandelier, it was well worth the wait. Both my husband and myself absolutely love it. The little glass ball that hangs on the bottom just adds the perfect detail. I cannot wait to show it to all my friends. It is very light so don't worry that it is too heavy to hang. Every night my husband looks at me and says "I love that light". June 7, 2014
Rated 5 out of 5 by Beautiful! Ordered the petite light for my bathroom, and it couldn't be better! I love the way it looks, and is very different from anything else I had seen...... May 30, 2014
Rated 5 out of 5 by Perfect for 2-story foyer Love this chandelier. The large looks great in my 2-story foyer. May 19, 2014
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Product:LC795-Orb Chandelier

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