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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.9 out of 5 by 313 reviewers.
Rated 5 out of 5 by Stunning Light I wasn't sure I'd like this, but my husband thought it would look great in our basement. I ended up liking it a lot! It looks stunning! March 27, 2013
Rated 5 out of 5 by Beautiful & noticeable Love love this chandelier. Bought 2 for my master bath and everyone who walks in just admires them immediately and thinks they are unique! March 22, 2013
Rated 5 out of 5 by Love our new chandeliers! Love our new orbs. Bought the small one first to see how it would fit then added the petites to each side of the small one over our dining table. Beautiful and we receive many positive comments on them. Great find! Found these in another catalog and Ballards had the best pricing. March 21, 2013
Rated 5 out of 5 by Fabulous. Looks great above my dining room table, and gives lots of light. Was hesitant about price, but LOVE it! March 17, 2013
Rated 5 out of 5 by Designer touch Loved this fixture. I originally purchased the medium-sized version, but it was too large for the room. This petite orb was perfection. March 17, 2013
Rated 5 out of 5 by I love the Chandelier. Love it..have to get a dimmer on it as it is quite bright. I am fully satisfied though. Keep sending me books. In the market for setting up an office in my new home and don't want to spend a fortune. Appreciate your help by sending the catelogs. March 17, 2013
Rated 5 out of 5 by Beautiful piece I absolutely loved this piece when I received it. I read all of the reviews before purchasing which helped me make my decision to purchase this. I loved everything about it. I have received so many compliments on it already. It really makes a statement in our front entry. March 17, 2013
Rated 5 out of 5 by This product is very cool. I had been looking for a chandelier for almost six years! When I saw this one I knew immediately it was the one. It is eclectic and out of the ordinary but will go in any room or style. Love it! March 15, 2013
Rated 5 out of 5 by Love Love Love It!! The chandelier is more impressive in person that it appears in the catalogue or online. It perfectly matched my new kitchen set, and makes my kitchen look fabulous! March 15, 2013
Rated 5 out of 5 by Stunning! Everyone remarks on it when they walk in! Just the right amount of metal with the touch of glass of the finial. Will fit into almost any decor. Lighting is perfect in any room. March 15, 2013
Rated 4 out of 5 by Beautiful light, great quality I purchased this light for the dining area in the kitchen. The room has a wall of windows in a rounded formation, so I figured the orb would fit well into the room. It's very pretty and can easily be decorated for the seasons if you want. It also makes a statement - not your average chandelier. I highly recommend this product. March 8, 2013
Rated 5 out of 5 by Just what we were looking for We LOVE our new orb! Not the standard light fixture for over the dining room table, but we love the look. March 2, 2013
Rated 5 out of 5 by Many Compliments Following a kitchen remodel which took 5 months with much effort and expense, I did not want to make any mistakes. When choosing light fixtures, I was in the mindset that I had to match stainless appliances and cabinet hardware. Upon choosing and installing a traditional sem-flush stainless fixture, I was not happy. It took a while for my husband to wrap his head around the fact that I was determined to change fixture with a "pop", impressive piece, even though we would take a monetary loss as the original fixture could not be returned. Ordered large orb in bronze and it is perfect. Bronze picks up tones within my marble/glass backspash. Large size is perfect over 48" round glass table. As the electrical ceiling box was not centered over table and also with large window, this fixture was perfect to swag chain with a centered ceiling hook. I am very happy as is my husband. He installed and claims it was a breeze. He and I both enjoy the comments from guests. Perfect choice! March 2, 2013
Rated 5 out of 5 by Great for a small foyer This was the perfect blend of transitional decor for our small foyer with 8' ceilings. I did not use any on the extension pieces, but I did need to use one link of the chain to attach the chandelier to the ceiling plate. I love it! March 2, 2013
Rated 4 out of 5 by love the way it looks in my diningroom. Used round lights not clear to make it look better. Love it very much-the orb just makes the diningroom come alive. February 27, 2013
Rated 5 out of 5 by Chic Chandelier I've seen similar chandeliers for three times the price. So, I was a little neverous when I ordered it sight unseen. It's gorgeous - beautiful silver finish and wonderful quality. Love it! February 27, 2013
Rated 5 out of 5 by Good quality. I ordered this in the aged silver finish. The finish looks very similar to the picture in the catalogue and web site. Will complement various satin silver finished fixtures. Can't wait to hang it in bathroom in our lake house. This lamp was delivered in 48 hours...very impressed. February 26, 2013
Rated 5 out of 5 by Great chandelier The orb chandelier looks great in our foyer. Quality lighting fixture with nice details. February 26, 2013
Rated 5 out of 5 by This chandelier will make any room gorgeous. My living room is very pretty, but something was missing. I had an overhead ceiling fixture that frankly was not doing the room any justice. I looked at the orb chandelier in your catalog and thought "that might work". Well, a great is absolutely stunning. February 24, 2013
Rated 5 out of 5 by Love it I absolutely love my Orb chandelier. It is such a great compromise from the dated crystal chandelier and the too funky other ones. I hung it above the dining room table, and it works beautifully. It also throws great shadows across the room. It comes fully assembled. Go for it! February 22, 2013
Rated 5 out of 5 by LOVE It! Looking for other Ballard design lighting or rugs to update other rooms. This mini-chandelier has awesome style and great workmanship. February 22, 2013
Rated 5 out of 5 by love this! got the chandelier for a fair price. updates our eating area wonderfully. Modern yet classic, as all things from BD. We installed it ourselves. . . please note that there really are not instructions because the manufacturer (whom I called) really wants you to hire a professional. We've done chandeliers before so we thought we'd do this one. We "only" had to take it down once before we got it right (as opposed to other times when we've taken all day!) This image we attached is the medium-sized option which was perfect for this space (ceilings are 10') February 20, 2013
Rated 5 out of 5 by Love this chandelier! I bought two of these chandeliers to hang above my new 108" long dining table. They look awesome and everyone who sees them wants to know where they are from! Great price, great product!! February 16, 2013
Rated 5 out of 5 by Exceptionally Nice Chandelier When my designer suggested this light I was not really too excited about it. HOWEVER, after I saw the light in place and had a dimmer switch installed, I couldn't be happier. It is such a beautiful piece. It isn't at all like the plan old boring chandelier that I would have picked on my own, it's so much better. It adds such a "cosmic" classy feel to my living room where it's been hung. It's just lovely. It shipped very quickly, arrived in mint condition and came with all of the right stuff to hang it with: a chain, an extension rod and even white "candle stick" covers as an option ( I didn't use them, but it was a lovely touch and it will be fun to use them on occasion). I highly recommend installing a dimmer switch with this in increases your options for creating a variety of ambiances. Great product. February 16, 2013
Rated 5 out of 5 by great light i hung this in my entry way to replace an outdated brass lamp. it is the perfect size and looks great February 14, 2013
Rated 5 out of 5 by This product is very modern and enhances our decor We love the look of our new petitie orb chandelier. I recommend this product for anyone interested in extraordinary. My husband said it was easy to install. February 13, 2013
Rated 5 out of 5 by All around a great light. I am decorating in updated traditional and this chandelier fits in perfectly. It gives off lots of light and the look is different from the usual. It was also easy to install. February 8, 2013
Rated 5 out of 5 by I love it! This chandelier is stunning. I have it hanging above my dining room table. I like to mix antique and contempory - this really adds zing to the room. I used round, clear bulbs and hung the little glass ball on the bottom directly without the little crystals - the bulbs and ball complement each other. I think every home needs one! February 6, 2013
Rated 5 out of 5 by LOVE it! I bought it for our foyer. Works with 8' ceilings so don't be worried about that, you just can't use the extra rod "drop" piece that's included. Such a statment piece, I love it! Combines rustic (iron) with elegance and sparkle (crystal ball). Love the orb shape. I was worried I wouldn't like the bulbs being exposed (too harsh on the eyes) but it doesn't bother me. Plus you could always buy frosted glass bulbs. January 27, 2013
Rated 5 out of 5 by a true highlight Even as we were completely redecorating our living room top to bottom I was already looking for a new ceiling light fixture when I casually was flipping through your catalog and saw the orb chandelier. It took a bit of persuading my husband that it would look wonderful and complete the updated and clean lines of our 'new' living room. As so many others have mentioned in their reviews this is a stunning piece in its elegant simplicity-and I love the glass ball at the bottom ( no one else does, though). For those of you considering this purchase please make note of the sizes which I wish Ballard would address a bit more extensively. The large is huge even for my large living room and had to exchange for the small which is ideal. In my attached photo you may also notice the Ballard garden stool and a very old Ballard buffet lamp...too bad you cannot see the bee stool. It is all lovely and perfect, thank you Ballard. January 27, 2013
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Product:LC795-Orb Chandelier

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