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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Orb Chandelier 4.9 5 223 223
Looks great! Easy to install. Looked for a chandelier that was just right. This is perfect! Wanted something "light and airy" for the dining room. Love it with the bulbs lit at night. Could be used with many different dining room styles. February 15, 2014
Beautiful! I love this purchase and get compliments on it every time someone walks into my dining room. I bought the large and it is perfect with my high ceilings. February 15, 2014
Love the size This chandelier is large and fills the space in an open concept dining/den/kitchen/living room. 60 watt bulbs recommended by manufacturer, but we found them too claring--replaced with 40 watts. February 13, 2014
Beautiful and Big I ordered the small size, but it is rather large - dont be shocked- once all the wrapping is off of it and it is hanging, it balances out nicely. Mine is in my office... initially thought it would overwhelm the room, but it doesnt- it is gorgeous! I cant keep my eyes off of it. Changed the look of the whole room. I love Ballard Designs. February 12, 2014
This chandelier fits perfectly above my breakfast room 42" glass top table. Stunning! The chandelier looks exactly as I hoped. We recently updated our kitchen and breakfast room area and the chandelier was the last piece of the puzzle. I've received several compliments and Ballard was wonderful to work with. Originally, I ordered the medium size, which turned out to be way too large above my small table. Ballard exchanged it and everything went off without a hitch. Thank you, Ballard Designs! February 12, 2014
Beautiful Chandelier! I've had my eye on this chandelier for awhile and when I saw it go on sale as part of the "bring home ballard" sale, I bought it immediately. I love the style because it really can go with so many decorating styles. I have a fairly traditional kitchen, but I've been adding more industrial and rustic pieces with a distressed wood table and some metal chairs and metal and glass pendant lights. I purchased the small to go over my small kitchen table. I really wish that there was a medium. I wish it was a little bigger, but the large was way too big for the space. I had an electrician install the light, because I needed it moved over on the ceiling, but the electrician said it was super easy to install. If I hadn't needed the wiring moved, I would have had my husband install it. I am very happy with this purchase and highly recommend. I am considering buying another for my entryway. February 11, 2014
Great fixture...gets a lot of compliments. Hung this fixture in our dining room to replace an older fixture. The chandelier transformed the space. Its open design made the room feel larger is more conducive to conversation than other fixtures. Everyone compliments it as well. February 7, 2014
This fixture is gorgeous! I ordered the large in the bronze to replace a ceiling fan in my great room that we never used. This light is the perfect size and very stylish. I used 40 watt round bulbs and it is on a dimmer. As of now, I have the crystal ball off as my husband likes it this way better however it is very easy to add on when I want to dress it up a bit. We both love it! February 6, 2014
Great quality I love my Orb Chandelier. I had been wanting one for a long time. It was well worth the wait! I would highly recommend this product. January 29, 2014
Light fixture looks lovely in entryway I am so pleased with our new orb chandelier. I ordered the "small" size in "bronze" for our entry hall which has 10' high ceilings. I was a little worried that it would be too big for the space, and it is NOT. It looks so beautiful! I hired an electrician to install it, and he cut away the excess wire and mounted the fixture without the rod or chain by using the clip that came with the fixture. He said it was easy to install. I ended up changing the light bulbs to 25W. 60W were way too bright and so were 40W. The fixture was in stock and came within 2 days of ordering it. It was completely assembled and packed very well in a HUGE box. I would highly recommend this product! January 26, 2014
As beautiful as I hoped it would be. This chandelier is so beautiful. It defines the area and is the focal point without being gaudy. The bulbs and single dangling crystal are all the dressing it needs to be a statement piece. January 25, 2014
Petite orb I ordered the petite orb for the hallway in my new house. I love it and have had many complements on it. I ordered the silver finish. January 23, 2014
I can't believe I waited so long to purchase! I have thought about buying the small orb chandelier for over 2 yrs....I finally purchased it on sale....when it arrived-it was beautiful but bent....I called customer service immediately and they couldn't have been more accommodating! I received my replacement chandelier the next day!!! The chandelier is in my kitchen, beautiful and well made-looks much more expensive (and substantial) in person...can't believe I waited so long to purchase! it's a home run!....another terrific purchase from Ballards!! January 15, 2014
Silver Orb Chandelier I received my Orb Chandelier and it is stunning. The beautiful silver patina finish fits my den/office decor perfectly!! Great quality and easy to hang. January 15, 2014
Perfect!! These chandeliers provide sufficient light and nice design interest without being visually heavy. They have a high quality look and feel and beautiful finish. We couldn't be happier with our choice. January 12, 2014
fun and functional Great style and quality construction. I used 60watt bulbs and it lights my dining room adequately. It does not cast light downwards, so wouldn't be optimal over a table used for projects or homework. January 12, 2014
Fantastic! I ordered the large orb for my dining room and the small orb for the entryway that is adjacent the dining room. They look fantastic. They were packaged very well and I helped my husband install them on 12 foot ceilings. It took us about two hours total with no problems. I love the new look they give my home. January 8, 2014
Love, love, love it! I ordered the large size in bronze for above my 62" round kitchen table and ordered 2 burlap chain covers to go with it. It came promptly, it was easy to hang and it looks amazing. Very elegant and yet rustic at the same time! January 1, 2014
Better than I expected! I ordered the small orb as we remodeled a home that has a cathedral ceiling, but, is still lower than most ceilings nowadays. I was pleasantly surprised that it looks bigger than I thought it would and fits perfectly in our small rustic, contemporary living room. It looks a tad more beefier than I thought it would too, which was good for me. It is well-made and had no problems at all installing it by our electrician. December 30, 2013
You will love this chandelier! The fixture arrived promptly, was packed perfectly and was easy to install. We love it and I can't tell you how many people comment on what a pretty fixture it is. We added 2 burlap chain covers and used the threaded gold light bulbs on a dimmer which makes it look amazing at night. We have a 62" round kitchen table and the size large was the perfect size. We couldn't be happier! December 27, 2013
Perfect for my space We are very pleased with this fixture. We purchased the large size for our dining table which is 40x80. Also chose round frosted bulbs to give it a more contemporary feel. The quality is excellent and the look superb. My designer and I wanted a large fixture without it taking up too much visual space. This answered our need and fit our budget as well. December 18, 2013
Beautiful!!! We had searched high and low for the perfect chandelier to hang in front of a large picture window at the top of our staircase, and decided on the Orb Chandelier. This piece was on back order, but we decided to wait for it, and worth the wait it was! This piece seems very well made, and adds a beautiful dimension to our space. We have had many compliments on this fixture. December 18, 2013
Love, Love, Love It! So thrilled with the orb chandelier! I got it to hang over a 48 inch dining table in the living room that the family uses for homework and games. Only wish my ceilings were greater than 8 feet to see more of the chain but it still makes a great statement without visual bulk when people walk into the room. Modern in feel but a traditional nod to my tudor-style house. November 3, 2013
Very cute light! Perfect size for a small nook, master closet or bathroom. We love the light, it's truly unique and relatively easy to put together! It fit nicely in our bathroom just beware if your ceilings are not too high, it might hang a tad low for you...make sure you measure the space well. October 30, 2013
Much bigger than anticipated The light was beautiful, excellent quality but way too big for our home. It needs a home with high ceilings, even too big to hang over a table. I was so disappointed that I had to send it back. October 28, 2013
Beautiful orb - well worth the price paid. Ballard delivered the orb in record time. It was packed well for shipping, and was easy to install. It looks stunning over our dining room table, really fits our décor. We have had many comments about how nice the fixture looks. We found round chandelier lights, which go really nicely with the orb. October 18, 2013
So Cool! This fixture is awesome! I have gotten so many compliments on it. Note that the light it generates is super bright as there is no shade or covering of any kind. We ended up putting in 25 watt bulbs and had to make the switch a dimmer. October 17, 2013
great buy came in earlier than expected from a backorder. Good quality, exactly as depicted in catalogue. October 14, 2013
Beautiful compliment to rustic decor I love the Orb Chandelier. I ordered it for a my basement family area and have it hanging over a round table. The open design allows it to hang close to a window without obstructing the view. October 13, 2013
Great light. Well made. Well packed for shipping. This is a well made lamp that was easy to assemble and install. Everything needed was included. Easy to follow directions. October 13, 2013
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Product:LC795-Orb Chandelier