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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Orb Chandelier 4.9 5 235 235
Contemporary flair Chandelier arrived packed very securely and therefore undamaged. Installation was easy since we just replaced an existing fixture. We installed 6 - 60wt bulbs which illuminates the room fully. We plan to install a dimmer switch when full light is not needed. Clean crisp simple lines for that contemporary flair. December 7, 2014
Glass ball finial fell off and shattered glass table top I love this chandelier - it's very unique and a conversation starter. However, about 5 months after I'd had it installed in the breakfast nook the glass ball fell from it and shattered the glass table top underneath it. I'd make sure to check the ball and see that it's securely attached to the chandelier. Other than that, it's a great chandelier. December 2, 2014
Nice light fixture After searching for months, I decided to purchase this orb chandelier. It is perfect for an open, transitional space. The fixture was installed above our breakfast dining table. The aged silver finish goes well with our stainless steel appliances in the kitchen. November 23, 2014
Looks Great! The Orb looks great, its the focal point in my family room. Everyone thinks I paid much more for it. Thanks for making a quality product. I have the large one, I am thinking about getting the smaller one for my hallway. November 14, 2014
This chandelier is beautiful I looked for quite a while to find the perfect chandelier for above our kitchen table. We have nine foot ceilings and I bought the small size. As some of the previous reviews indicated, at first it seemed pretty large, but once it was hung it was perfect. I used 40 watt bulbs which are plenty bright. The lines in this fixture are beautiful. It does cast shadows on the ceiling in the evening, but personally I think it just adds to the ambiance of the room. I couldn't be more pleased with this purchase. October 25, 2014
Gorgeous and Functional I have three of the petite size over our kitchen island; the electrician put them on a dimmer switch. These are truly gorgeous -- they look very high end. You know you've got a winner when everyone from teenagers to senior citizens tells you they like the lighting. October 12, 2014
still remodeling, can't wait to see it hung I am pretty sure this will look awesome over our antique French farm table. Still remodeling and hope it will be up within the next two weeks. Twelve foot ceiling in very open den, dining, kitchen and living room area. It will be perfect. October 12, 2014
LOVE this chandelier I am obsessed with this chandelier. I purchased the large bronze finished one to hang in my dining room. It makes such a statement. I love the shadows that it throws onto the wall & ceiling. I used round clear bulbs which look awesome, and I removed that dangling clear glass bulb from the bottom - I personally think it takes away from the orb. So happy I purchased this! September 28, 2014
Very pleased I loved this light the moment I discovered it online. I was a little hesitant about what size to get (I was putting over our kitchen table) but in the end went with the size Small. It's perfect. I used round bulbs for a more modern feel, and it looks beautiful. September 13, 2014
Beautiful We love the orb chandelier. My husband doesn't like the shadows it casts but I love it. It is beautiful and high quality. July 21, 2014
Beautiful fixture This is totally spectacular! Well made,expensive but will give me the wow factor I was looking for. July 15, 2014
This Orb Light Completes our Home Beautifully! We could not be more happy about finally finding this beautiful light at the end of a two year search. We would not commit for fear of having a light that sort of stopped the eye and interrupted the openness of the space. Problem solved! We have been so happy with this purchase. July 11, 2014
Very happy Was easy to install and looks fantastic! Thought the price was a little high, but it's worth it. June 8, 2014
Great value I have been looking for an orb chandelier for almost a year. I kept going back to Ballard Design because the price was fantastic compared to many others I had found. I was still reluctant because a chandelier is a big pain to return if I didn't like it or if the size wouldn't work in my room. I finally clicked purchase, and I am so happy I did! This is in my family room that is about 19x20 with 12 foot ceilings. It looks great! Not too big to overtake the room, but certainly not too small either, I ordered the large size. June 8, 2014
Could Not Be Happier Although it took some time to receive my Chandelier, it was well worth the wait. Both my husband and myself absolutely love it. The little glass ball that hangs on the bottom just adds the perfect detail. I cannot wait to show it to all my friends. It is very light so don't worry that it is too heavy to hang. Every night my husband looks at me and says "I love that light". June 7, 2014
Beautiful! Ordered the petite light for my bathroom, and it couldn't be better! I love the way it looks, and is very different from anything else I had seen...... May 30, 2014
Perfect for 2-story foyer Love this chandelier. The large looks great in my 2-story foyer. May 19, 2014
Perfect fit for the room We are really enjoying the product and find it enhances our great room perfectly. Great product!!! May 12, 2014
Unique design Love! Had my eye on this for a while. So glad I finally ordered it. Was torn between the petite and the small. Went with the petite. It makes a lovely addition to our room! May 10, 2014
I finally have my Orb.. I've been waiting a long time for this chandelier and was finally able to purchase the petite size. It came very well packaged and I really like it. Put it in my entry way which doesn't have a very high ceiling so we used very little chain. My only complaint is that the light sockets do not hang completely in the center of the orb, so while it looks fine from some angles, it looks a bit crooked from others. May 7, 2014
Fabulous It took me awhile to decide to order this chandelier as I wasn't sure about the appropriate size for my dining area. I ordered the small one and it seemed overpowering at first, but after it settled in I LOVE IT. I used only the attached hanging rod (no extra chain) because my ceilings are the old standard height of almost 8'. I am very happy with it. April 28, 2014
Design Love this light fixture so much I'm going to buy the petite version for our back hall. Recently purchased for our 2 story foyer in bronze finish, 30" size. I was a little afraid it would be too big, but its perfect. The whole family loves! April 23, 2014
Looks beautiful! This chandelier is exactly what we were looking for, and provides a nice contemporary upgrade to our dining area. It is very well made, simple to hang, and the finish perfectly matches a mirror we already had hanging in the same room. Puts out tons of light, but we're using a dimmer to get it just right. April 21, 2014
Gold finish not what I expected It's hard to see the gold finish from the photos, but it looked like a muted gold, which is what I wanted, so I ordered it. Now that I have it, I can say the gold finish has a distinctively orange tint to it that I don't care for. It's more bronze than gold. Maybe that's why Ballard no longer offers it--too many buyers disappointed in the finish? Rather than return it, I am re-finishing the fixture to a shade I prefer. The fixture itself is just the style I wanted: simple, but slightly sophisticated, especially once I turn it into a winter gold finish. It will not obstruct the view in my dining/living space with an open floor plan, and the "small" is the right size for my 8-foot tall ceiling. The large might have worked, too, but it would have hung down very low over the table, and turned into THE statement piece in this room with the open floor plan, and I didn't really want that. April 18, 2014
Absolutely beautiful This fixture looks fantastic in my dining room. We went with the medium size and it is perfect. Very unusual and classic looking. The openwork allows for the lights to illuminate the area and there is plenty of light, even on dark days. April 17, 2014
Love it! Purchased a petite for over a small kitchen island and a small for over a kitchen table. Happy with the look and quality. Ballard Designs is awesome! April 17, 2014
Love it! Originally bought this to go in my foyer but when I received it I decided to put it over my dining table so I could see it all the time. I put it on a dimmer so I can change the ambiance of the room at any given time. April 16, 2014
love is it wrong to be in love with a chandelier? cause I am. it was easy to install (I had my brother in law do it) and it looks fantastic. We do not have a huge dinning room I love that you can see through it, even though it is a statement. It doesn't weigh down the room or cause a visual block. April 16, 2014
Good price on stylish fixture I love the orb shape and it brings a much needed update to my dining room. Measure carefully...the small is quite large. I got the Gold finish and up close, I don't think it is great, but once it is hanging, it has the effect I wanted. Hard to find this look anywhere else in a finish other than a dark iron finish. Overall, happy to have it. April 13, 2014
Stunning Bought the petite orb for the hallway between master bedroom and bathroom. Beautiful in space. Able to hang with just included hook - no chain. Light airy but substantial light with 60 watt bulbs. April 7, 2014
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Product:LC795-Orb Chandelier
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